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1 8 Troubleshooting
You can remedy minor faults on the device yourself. Before contacting customer
service, please refer to the troubleshooting information. This way you avoid
unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Only trained specialist personnel may carry out repairs on the device
▶
to carry out.
Only original spare parts may be used for repair
▶
ration of the device.
If the power cord of this appliance is damaged, it must be
▶
of risks must be replaced by the manufacturer, its service agent or a similarly
qualified person.
Malfunction
The display is off The energy saving mode is active.
and Start/Refill
flashes.
"E:36 / -10"
Cause and Troubleshooting
Press any button.
▶
a The display lights up again.
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and water drain
▶
feed hose is not kinked or pinched.
Drain pump is clogged.
→ " Cleaning the drain pump", page 47
▶
Water drain hose is connected too high.
Mount the water drain hose at a maximum of 1 meter
▶
height.
Detergent dosage is too high.
Immediate measure: mix a tablespoon of fabric softener
▶
ter with 0.5 l of water and pour this mixture into
the manual dosing compartment (not for outdoor,
sportswear and down textiles).
When the intelligent dosing is activated, re-
▶
then induce the basic dosing amount
→ Page 43.
When dosing manually, reduce to the full
▶
next wash with the same load the amount of
detergent.
Troubleshooting NL
53
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