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Malfunction
Door cannot be
opened.
Washing water is not
pumped out.
No water flows into
the device. The
detergent was not
washed in.
Cause and Troubleshooting
Power cut.
Open the door with the emergency release.
▶
→ "Emergency release", Page 64
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and water drain
▶
feed hose is not kinked or pinched.
Drain pump is clogged.
→ " Cleaning the drain pump", page 47
▶
is activated.
– – – –
Resume the program by Centrifuge or off-
▶
pumps to choose and press Start/Refill to push.
→ "Resume program at rinse hold", Page 41
Water drain hose is connected too high.
Mount the water drain hose at a maximum of 1 meter
▶
height.
Detergent dosage is too high.
Immediate measure: mix a tablespoon of fabric softener
▶
ter with 0.5 l of water and pour this mixture into
the manual dosing compartment (not for outdoor,
sportswear and down textiles).
When the intelligent dosing is activated, re-
▶
then induce the basic dosing amount
→ Page 43.
When dosing manually, reduce to the full
▶
next wash with the same load the amount of
detergent.
Unauthorized extension mounted on the water drain
hose.
Remove unauthorized extensions to the wa-
▶
discharge hose. Connect device
Start/Refill was not pressed.
Press Start/Refill.
▶
The strainers in the water supply are clogged.
Clean the strainers in the water supply → Page 50.
▶
Water tap is closed.
Open the water tap.
▶
Water supply hose is kinked or pinched.
Troubleshooting NL
57
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