Epson LQ-590 Reference Manual

Epson LQ-590 Reference Manual

24-pin dot matrix printers
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24-pin Dot Matrix Printer
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Reference Guide

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Summary of Contents for Epson LQ-590

  • Page 1: Reference Guide

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
  • Page 3: Table Of Contents

    Contents Chapter 1 Safety Instructions Warnings, Cautions, and Notes ......1 Hot Parts Caution Symbol .
  • Page 4 Printer Driver Settings Overview ......78 Using EPSON Status Monitor 3 ......81 Setting up EPSON Status Monitor 3 .
  • Page 5 Using the error indicators ......132 EPSON Status Monitor 3 ......133 Printing a Self Test .
  • Page 6 Command Lists ......... .226 EPSON ESC/P control codes ......226 IBM PPDS emulation control codes.
  • Page 7 Glossary Index...
  • Page 8 viii...
  • Page 9: Chapter 1 Safety Instructions

    Chapter 1 Safety Instructions Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Hot Parts Caution Symbol This symbol is placed on the print head and other parts to indicate that they may be hot.
  • Page 10 When setting up the printer Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or placed at an angle. Do not place this product on a soft, unstable surface like a bed or a sofa, or a small, enclosed area, as this restricts ventilation.
  • Page 11 This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock. When maintaining the printer Unplug the printer before cleaning it, and always clean it with a piece of damp cloth only. Do not spill liquid onto the printer.
  • Page 12 When Handling the paper Never use the knob to adjust, move, or eject paper; this may damage the printer or cause it to lose the top-of-form position Use the knob on the left side of the printer to clear paper jams only when the printer is off.
  • Page 13 Do not load continuous paper with labels from the rear paper slot. Because the paper path from the rear slot is curved, labels may come off their backing sheets inside the printer and cause a paper jam. Do not load paper that is curled or has been folded. When operating the printer Adjust only those controls that are covered in the user documentation.
  • Page 14 Their standards and logos are uniform among participating nations. Safety Instructions As an NERGY has determined that this product meets NERGY energy efficiency. ® NERGY Office Equipment Program ® Partner, Epson ® guidelines for...
  • Page 15: Chapter 2 Paper Handling

    Chapter 2 Paper Handling Selecting a Paper Source Your printer provides a variety of paper sources for printing on single sheets and continuous paper. Paper can be fed into the printer from the top, front, bottom, or rear. Select the paper source that best suits your current printing needs.
  • Page 16 There are two push tractor positions: front and rear. The tractor is installed in the rear push position when the printer is shipped. See the table below for details about the push positions and the corresponding paper paths. Tractor position front push rear push Using the pull tractor position...
  • Page 17: More Information

    Note: To use the tractor in the pull position, you can remove the tractor from the rear push position and reinstall it in the pull position, or you can purchase the optional pull tractor unit (C80020 for the LQ-590, C80021 for the LQ-2090) and install it in the pull position. If you use a push tractor with the optional tractor in the pull position, you can create a push/pull tractor combination.
  • Page 18: Printing On Single Sheets

    Paper slot rear Printing on single sheets As shown below, you can load ordinary single sheets (not single-sheet multipart forms) and envelopes one at a time from the rear paper entry slot of the printer, using the paper guide that comes with the printer.
  • Page 19: Setting The Paper Release Lever

    Note: For LQ-590 users, the front sheet guide comes with your printer. For LQ-2090 users, it is available as an optional equipment (C81401 ). For LQ-2090 users, the front paper guide comes with your printer. For LQ-590 users, it is available as an optional equipment (C81402 ).
  • Page 20: Adjusting The Paper-Thickness Lever

    The table below describes each paper release lever position. Paper release lever position Adjusting the Paper-Thickness Lever Before you start printing, you may need to change the paper-thickness setting depending on the type of paper you are using. Follow these steps: Paper Handling Description Single-sheet position...
  • Page 21 1. Turn the printer off and open the printer cover. The paper-thickness lever is located on the left side of the printer. 2. Use the table below to select the appropriate paper thickness. The numbers next to the lever indicate the thickness setting. Paper type* Ordinary paper: Single sheets...
  • Page 22: Loading Continuous Paper

    Note: When the temperature is 5°C (41°F) or lower, or 35°C (95°F) or higher, set the paper-thickness lever one position higher to improve print quality. Loading Continuous Paper Follow the instructions in this section to load continuous paper in the printer. Positioning the continuous paper supply Before using continuous paper, make sure you line up your paper supply with the tractor feeder as shown below, so that the paper...
  • Page 23 Using the tractor in the front push position This section provides instructions on “Installing the tractor in the front push position” on page 15, “Loading paper with the front push tractor” on page 17, and “Removing the tractor from the front push position”...
  • Page 24 2. If the front sheet guide is installed, remove it by grasping the fins on both sides and pulling the guide slightly up and away from the printer. If the front paper guide is installed, open the front cover and remove it. Note: For LQ-590 users, the front sheet guide comes with your printer.
  • Page 25 3. Insert the tractor into the printer’s mounting slots and press down both ends of the tractor to make sure that it is firmly seated. See “Loading paper with the front push tractor” on page 17 for instructions on loading continuous paper with the front push tractor.
  • Page 26 2. Open the front cover. Make sure the tractor is installed in the front push position. 3. Set the paper release lever to the front push tractor position. Also set the paper-thickness lever (located under the printer cover) to the proper position for your paper’s thickness. See “Adjusting the Paper-Thickness Lever”...
  • Page 27 4. Release the left and right sprockets by pushing the blue sprocket lock levers backward. 5. Slide the left sprocket approximately 12 mm (0.5 inch) from the far left position and pull the blue lever forward to lock it in place. Then slide the right sprocket to match the width of your paper, but do not lock it.
  • Page 28 6. Remove the front cover by pushing it straight down, as shown below. 7. Make sure your paper has a clean, straight edge. Then open both sprocket covers and fit the first four holes of the paper, with printable side up, over the tractor pins. 8.
  • Page 29 9. Slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the sprocket lock down. 10. Attach the front cover with the continuous paper positioned as shown below. 11. Make sure the paper guide is lying flat on the printer and slide the edge guides to the middle of the paper guide.
  • Page 30 Note: For your safety, Epson recommends operating the printer with the printer cover closed. The printer will function with the printer cover open or removed, but for maximum safety keep the cover closed. 12. Turn on the printer. When the printer receives data, it automatically loads the paper and starts printing.
  • Page 31 3. Press the tractor’s lock tabs, tilt the tractor up, and lift it out of the printer. 4. Close the front cover. Using the tractor in the rear push position The tractor is installed in the rear push position when the printer is shipped.
  • Page 32 This section provides instructions on “Installing the tractor in the rear push position” on page 24, “Loading paper with the rear push tractor” on page 25, and “Removing the tractor from the rear push position” on page 29. Note: Thick paper, such as continuous paper with labels or multipart forms with five parts, requires a relatively straight paper path to avoid paper jams.
  • Page 33 3. Lower the tractor into the printer’s mounting slots and press down both ends of the tractor to make sure that it is firmly seated. See “Loading paper with the rear push tractor” on page 25 for instructions on loading continuous paper using the rear push tractor.
  • Page 34 2. Set the paper release lever to the rear push tractor position. 3. Release the left and right sprockets by pulling the blue sprocket lock levers forward. Paper Handling...
  • Page 35 4. Slide the left sprocket approximately 12 mm (0.5 inch) from the far left position and push the blue lever back to lock it in place. Then slide the right sprocket to match the width of your paper, but do not lock it. approx.
  • Page 36 Note: For your safety, Epson recommends operating the printer with the printer cover closed. The printer will function with the printer cover open or removed, but for maximum safety keep the cover closed.
  • Page 37 If the first line on your page appears too high or low, you can change its position using the Micro Adjust function as described in “Adjusting the top-of-form position” on page 64. Caution: Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position.
  • Page 38 Using the tractor in the pull position Using the tractor in the pull position is ideal for printing on thick and heavy continuous paper, such as multipart forms or continuous paper with labels. However, you cannot use the tear-off function with the pull tractor. Because thick paper requires a straight paper path to avoid paper jams, you should load paper in the front or bottom slot when using the pull tractor.
  • Page 39 1. Make sure the printer is turned off. Then open the paper guide cover by pulling its back edge forward. 2. Lift the printer cover and pull it straight up and off the printer. Paper Handling...
  • Page 40 3. Press the tabs on each side of the paper tension unit upward and lift the unit up and off the printer. Store the paper tension unit in a safe place. Note: If you plan to load paper from the rear, you need to insert the paper into the paper path before installing the paper guide and tractor.
  • Page 41 Note: If you plan to load paper from the rear, you need to insert the paper into the paper path before installing the paper guide and tractor. 5. Lower the tractor into the printer’s mounting slots and press down both ends of the tractor to make sure it is firmly seated. Loading paper with the pull tractor Follow these steps to load paper using the pull tractor: Paper Handling...
  • Page 42 1. Make sure the printer is turned off, and the printer cover is removed. Also make sure the tractor is installed in the pull position and the paper guide is lying flat on the printer. 2. Set the paper release lever to the pull tractor position. Paper Handling...
  • Page 43 3. Release the sprockets by pulling the sprocket lock levers forward. 4. Slide the left sprocket approximately 12 mm (0.5 inch) from the far left position and push the lever back to lock it in place. Then slide the right sprocket to match the width of your paper, but do not lock it.
  • Page 44 Note: Make sure the printer is off before you insert the paper in the paper slot. If you insert the paper while it is on, a paper jam may occur. 6. Insert the paper into the front or bottom paper slot as shown in the illustration below until it emerges between the platen and the ribbon guide.
  • Page 45 Bottom slot Load paper in the bottom slot with the printable side facing 7. Fit four holes of the paper over the tractor pins on both sprockets. Then close the sprocket covers. 8. Slide the right sprocket to remove any slack in the paper, then lock it in place.
  • Page 46 9. Slide the edge guides on the paper guide to the center. 10. If you load paper in the front slot, reattach the front cover as shown below. If you load paper in the bottom slot, go to the next step. 11.
  • Page 47 Then close the paper guide cover. Note: For your safety, Epson recommends operating the printer with the printer cover closed. The printer will function with the printer cover open or removed, but for maximum safety keep the cover closed.
  • Page 48 1. After you finish printing, tear off the paper supply at the perforation nearest the paper entry slot. 2. To feed paper forward and eject it, hold down the LF/FF button. Caution: Never press the Load/Eject or Tear Off/Bin button when you are using the pull tractor;...
  • Page 49 4. Press the tractor’s lock tabs, tilt the tractor toward you, and lift it off the printer. 5. Store the tractor in a safe place, or install it in the front or rear push position as described in “Using the tractor in the front push position”...
  • Page 50 7. Replace the printer cover. Using two tractors in a push/pull combination Using two tractors at the same time is recommended for printing on continuous pre-printed forms, multipart forms, and labels, and for printing high quality graphics. To reduce paper jams and improve continuous paper feeding, you can install the optional additional tractor (C80020 for the LQ-590, C80021 for the LQ-2090) and then use two tractors at the same time.
  • Page 51 Note: For your safety, Epson recommends operating the printer with the printer cover closed. The printer will function with the printer cover open or removed, but for maximum safety keep the cover closed.
  • Page 52 The table below summarizes the various methods of feeding continuous paper with two tractors and shows which paper release lever setting to use for each method. Tractor positions Pull + front push Pull + rear push Front push + rear push Paper Handling Paper release Paper path...
  • Page 53: Using The Tear-Off Function

    Using the Tear-off Function If the push tractor is installed, you can use the tear-off function to advance your continuous paper to the printer’s tear-off edge when you finish printing. You can then easily tear off the printed document. When you resume printing, the printer automatically feeds the paper back to the top-of-form position so that you can save the paper normally lost between documents.
  • Page 54 Note: If the Tear Off/Bin light is flashing, the paper is in the tear-off position. If you press the Tear Off/Bin button again, the printer feeds your paper to the next top-of-form position. 2. Press the Tear Off/Bin button. The printer advances the paper to the tear-off edge.
  • Page 55 4. To feed the continuous paper backward out of the printer and into the standby position, press the Load/Eject button. To remove the remaining paper from the printer, press the Load/Eject button to feed the paper backward to the standby position.
  • Page 56: Loading Single Sheets

    Loading Single Sheets As shown below, you can load ordinary single sheets and envelopes one at a time from the top of the printer, using the paper guide. You can also load single-sheet paper using an optional cut-sheet feeder, front sheet guide, or front paper guide. See “Cut-Sheet Feeder”...
  • Page 57: Available Paper Types

    Available paper types The table below shows the types of paper you can load and the paper slots you can use with each paper type. See “Adjusting the Paper-Thickness Lever” on page 12 for instructions on how to adjust the paper-thickness lever. Paper type Ordinary paper Multipart forms (carbonless)
  • Page 58: Loading Paper In The Paper Guide

    Loading paper in the paper guide Follow these steps to load paper in the paper guide: 1. Make sure the paper guide is in the upright position. Then set the paper-thickness lever (located under the printer cover) to 0 if you are using ordinary single-sheet paper. (If you are using envelopes, see “Envelopes”...
  • Page 59 3. Slide the left edge guide until it locks in place next to the triangle mark on the paper guide. Then, adjust the right edge guide to match the width of your paper. 4. Insert a sheet of paper with the printable side down between the edge guides until it meets resistance.
  • Page 60: Using The Front Sheet Guide And Front Paper Guide

    Note: For your safety, Epson recommends operating the printer with the printer cover closed. The printer will function with the printer cover open or removed, but for maximum safety keep the cover closed. If the first printed line on your page appears too high or low, you can use the Micro Adjust function to adjust the top-of-form position.
  • Page 61: Loading Special Paper

    Loading Special Paper Multipart forms You can use carbonless multipart forms of up to five parts (four copies on top of the original). Make sure you set the paper-thickness lever to the proper position based on the number of layers in your form. See “Adjusting the Paper-Thickness Lever” on page 12 for instructions.
  • Page 62: Labels

    Note: For LQ-590 users, the front sheet guide comes with your printer. For LQ-2090 users, it is available as an optional equipment (C81401 ). For LQ-2090 users, the front paper guide comes with your printer. For LQ-590 users, it is available as an optional equipment (C81402 ).
  • Page 63 Caution: It is best to load continuous paper with labels on the pull tractor. Loading labels on the rear or the front push tractor is not recommended. Never feed labels backward using the Load/Eject or Tear Off/Bin button. When fed backward, labels can easily peel off the backing sheet and cause a paper jam.
  • Page 64: Envelopes

    1. Tear off the fresh supply of continuous labels at the perforation nearest the paper entry slot. 2. Hold down the LF/FF button to eject the remaining labels from the printer. Caution: Never feed labels backward using the Load/Eject or Tear Off/Bin button.
  • Page 65 To load single envelopes, follow the instructions in “Loading paper in the paper guide” on page 50. To load multiple envelopes, see “Loading paper in the high-capacity cut-sheet feeder” on page 183. Load envelopes with the printable side down and push them completely into the feed slot.
  • Page 66: Cards

    Cards You can feed cards one at a time using the paper guide, or you can load multiple cards using the optional high-capacity cut-sheet feeder (bin 1 of the double-bin cut-sheet feeder). Before loading cards, set the paper-thickness lever to position 2 and set the paper release lever to the single-sheet position.
  • Page 67: Switching Between Printing On Continuous Paper And Single Sheets

    Use postcards under the following temperature and humidity conditions: Temperature: 15 to 25°C (59 to 77°F) Humidity: 30 to 60% RH When loading A6 size cards, always load them long edge first. Switching Between Printing on Continuous Paper and Single Sheets You can easily switch back and forth between printing on continuous paper with a push tractor and printing on single sheets without having to remove or reload the continuous paper.
  • Page 68: Switching To Printing On Continuous Paper

    Caution: Make sure you tear off your printed document before you press the Load/Eject button in the next step. Reverse feeding several pages at a time may cause a paper jam. 2. Press the Load/Eject button to feed the continuous paper backward to the standby position.
  • Page 69: Using The Micro Adjust Function

    Note: To switch from printing with the front sheet guide to printing with the front push tractor, you need to remove the front sheet guide. 1. If a single sheet remains in the printer, press the Load/Eject button to eject it. Caution: Never use the knob to eject paper;...
  • Page 70 Follow these steps to adjust the tear-off position: Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. Note: Your tear-off position setting remains in effect until you change it, even if you turn off the printer.
  • Page 71 3. Open the paper guide cover, then press the LF/FF button to feed paper backward, or press the Load/Eject button to feed paper forward, until the paper perforation is aligned with the tear-off edge of the paper tension unit. tear-off edge of the paper tension unit Note: The printer has a minimum and a maximum tear-off position.
  • Page 72: Adjusting The Top-Of-Form Position

    Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or low on the page, you can use the Micro Adjust function to adjust the top-of-form position. Follow these steps to adjust the top-of-form position: Caution: Never use the knob to adjust the top-of-form position;...
  • Page 73 5. After you set the top-of-form position, press the Pause button to exit the Micro Adjust mode. Note: For your safety, Epson recommends operating the printer with the printer cover closed. The printer will function with the printer cover open or removed, but for maximum safety keep the cover closed.
  • Page 74 Paper Handling...
  • Page 75: Chapter 3 Printer Software

    Chapter 3 Printer Software About Your Printer Software The Epson software that comes with your printer includes the printer driver software and EPSON Status Monitor 3. The printer driver is software that allows your computer to control the printer. You need to install the printer driver so your Windows software applications can take full advantage of the printer’s capabilities.
  • Page 76: Accessing The Printer Driver From Windows Applications

    When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications” on page 68 for more information. When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications.
  • Page 77 1. Select Print Setup or Print from the File menu of your application software. In the Print or Print Setup dialog box displayed, make sure that your printer is selected in the Name drop-down list. Printer Software...
  • Page 78: Accessing The Printer Driver From The Start Menu

    2. Click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu. These menus contain the printer driver settings. 3. To view a menu, click the corresponding tab at the top of the window.
  • Page 79: Changing The Printer Driver Settings

    3. Right-click your printer icon, and click Properties. The screen displays the Properties window, which contains the Paper, Graphics, Device Options, and Utility menus. These menus display the printer driver settings. 4. To view a menu, click the corresponding tab at the top of the window.
  • Page 80: Using The Printer Driver With Windows Xp, 2000, And Windows Nt 4.0

    When you finish making printer driver settings, click OK to apply the settings, or click Restore Defaults to return the settings to their default values. Once you have checked your printer driver settings and made any necessary changes, you are ready to print. Using the Printer Driver with Windows XP, 2000, and Windows NT 4.0 You can access the printer driver from your Windows...
  • Page 81: Accessing The Printer Driver From Windows Applications

    Accessing the printer driver from Windows applications Follow these steps to access the printer driver from a Windows application: Note: The examples in the following section are from the Windows 2000 operating system. They may vary in appearance from what actually appears on your screen;...
  • Page 82 2. Click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Layout and Paper/Quality menus. These menus contain the printer driver settings. Printer Software...
  • Page 83: Accessing The Printer Driver From The Start Menu

    3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 77 to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: Note: The screen shots used in this procedure are from the Windows 2000...
  • Page 84 3. Right-click your printer icon, and click Printing Preferences (in Windows XP or 2000) or Document Defaults (in Windows NT 4.0). The screen displays the Default Document Properties window, which contains the Layout and Paper/Quality menus. These menus display the printer driver settings.
  • Page 85: Changing The Printer Driver Settings

    When you click Properties in the menu displayed by right-clicking the printer icon, the printer software window appears, which includes menus used to make the printer driver settings. 4. To view a menu, click the corresponding tab at the top of the window.
  • Page 86: Printer Driver Settings Overview

    When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes. Once you have checked your printer driver settings and changed them if necessary, you are ready to print. Printer Driver Settings Overview The following tables show the Windows printer driver settings.
  • Page 87: Printer Settings

    Printing with the default settings uses the settings stored in the printer. You can access EPSON Status Monitor 3 when you click this button. To monitor the printer, make sure the Monitor the printing status check box is selected.
  • Page 88: Printer Software

    Settings Halftone Halftoning Printer Fonts Support Printer Software Explanations Click this button to set the brightness and contrast, input the RGB gamma, or make other settings. The Halftone Color Adjustment dialog box appears. For details, click the Help button in this dialog box. Select the type of halftoning to use when printing graphics.
  • Page 89: Using Epson Status Monitor 3

    Setup Sheet. Note: If you install the driver using the “Point and Print” method, EPSON Status Monitor 3 may not function properly. If you want to use EPSON Status Monitor 3, reinstall the driver as described in the Setup Sheet. Explanations You can access EPSON Status Monitor 3 when you click this button.
  • Page 90: Setting Up Epson Status Monitor 3

    Before using EPSON Status Monitor 3, be sure to read the README file on the printer software CD-ROM. This file contains the latest information on the utility. Setting up EPSON Status Monitor 3 Follow these steps to set up EPSON Status Monitor 3: 1.
  • Page 91: Accessing Epson Status Monitor 3

    Click the Default button to revert all items to the default settings. Accessing EPSON Status Monitor 3 Do one of the following to access EPSON Status Monitor 3; Double-click the printer-shaped shortcut icon on the taskbar. To add a shortcut icon to the taskbar, go to the Utility menu and follow the instructions.
  • Page 92: Setting Up Your Printer On A Network

    When you access EPSON Status Monitor 3 as described above, the following printer status window appears. You can view printer status information in this window. Setting Up Your Printer on a Network Sharing the printer This section describes how to share the printer on a standard Windows network.
  • Page 93: Setting Up Your Printer As A Shared Printer

    For Windows NT 4.0, see “With Windows NT 4.0” on page 100. Note: When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting up EPSON Status Monitor 3” on page 82.
  • Page 94 2. Double-click the Network icon. 3. Click File and Print Sharing on the Configuration menu. 4. Select the I want to be able to allow others to print to my printer(s). check box, then click OK. 5. Click OK to accept the settings. Note: When “Insert the Disk”...
  • Page 95: Using An Additional Driver

    Do not use spaces or hyphens for the share name, or an error may occur. When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting up EPSON Status Monitor 3” on page 82.
  • Page 96 1. For a Windows 2000 or Windows NT 4.0 printer server, click Start, point to Settings, and click Printers. For a Windows XP printer server, click Start, point to Printers and Faxes. For Windows XP Home edition users, point to Control panel first, then click Printers and Faxes.
  • Page 97 For a Windows XP printer server, select Share this printer, then type the name in the Share name box. Note: Do not use spaces or hyphens for the share name, or an error may occur. 3. Select the additional drivers. Note: If the computers of the server and clients use the same OS, you do not have to install the additional drivers.
  • Page 98 On a Windows NT 4.0 printer server Select Windows being used for clients. For example, select Windows 95 to install the additional driver for the Windows Me, 98, or 95 clients. Then click OK. Note: You do not have to select Windows NT 4.0x86, because that driver has been already installed.
  • Page 99 On the Windows XP or 2000 printer server Click Additional Drivers. Printer Software...
  • Page 100 Select Windows being used for clients then click OK. For Windows Me, 98, or 95 clients For Windows NT 4.0 clients For Windows XP or 2000 clients Note: You do not have to install the additional driver for Intel Windows 2000 (or XP) only, because that driver is preinstalled. Do not select additional drivers other than Intel drivers.
  • Page 101 Note: Confirm the following items when sharing the printer. Be sure to set the EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting up EPSON Status Monitor 3” on page 82.
  • Page 102: Setting For The Clients

    Set the security for the shared printer (access right for clients). Clients can not use the shared printer without right. For details, see Windows help. You need to set the client computers so that they can use the printer on a Network. See the following pages for details: “With Windows Me, 98, or 95”...
  • Page 103 When you want to use the EPSON Status Monitor 3 at clients, you have to install both of the printer driver and the EPSON Status Monitor 3 in each client from the CD-ROM. With Windows Me, 98, or 95 Follow these steps to set Windows Me, 98, or 95 clients.
  • Page 104 Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network. 6. Click Next. Note: If the printer driver is installed in the client beforehand, you need to select the new printer driver or the current printer...
  • Page 105 If the printer server’s OS is Windows NT 4.0, confirm the following items. In a Windows NT 4.0 printer server, the additional driver for Windows XP or 2000 clients is the “Windows NT 4.0 x86” driver which is installed beforehand as the printer driver for Windows NT 4.0.
  • Page 106 3. Select Network printer (for Windows 2000) or A network printer, or a printer attached to another computer (for Windows XP), then click Next. 4. For Windows 2000, type the name of the shared printer, then click Next. Note: You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)”...
  • Page 107 For Windows XP, select Browse for a printer. 5. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer. Then click OK. Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer.
  • Page 108 If the printer driver is installed in the client beforehand, you need to select either the new printer driver or the current printer driver. When the prompt to select the printer driver appears, select the printer driver according to the message. If the local printer driver for Windows XP or 2000 is installed beforehand, you can select the printer driver for Windows XP or 2000 as the current printer driver instead of the alternative driver in the...
  • Page 109 You can install the printer driver of the shared printer, if you have Power Users or more powerful access rights even if you are not the Administrator. 1. Click Start, point to Settings, and click Printers. 2. Double-click the Add Printer icon. 3.
  • Page 110: Installing The Printer Driver From The Cd-Rom

    If the printer driver is installed in the client beforehand, you need to select the new printer driver or the current printer driver. When the prompt to select the printer driver appears, select the printer driver according to the message. If the additional driver for Windows NT 4.0 is installed in the Windows XP or 2000 printer server, go to the next step.
  • Page 111 OK, and then follow the on-screen instructions to install the printer driver from the CD-ROM. 2. Insert the CD-ROM, then the EPSON Installation Program dialog box appears. Cancel the dialog box by clicking Cancel, then type the appropriate drive and folder names in which the printer driver for clients is located, then click OK.
  • Page 112: Canceling Printing

    Canceling Printing If the printouts are not what you expected and display incorrect or garbled characters or images, you may need to cancel printing. When the printer icon is displayed on the taskbar, follow the instructions below to cancel printing. 1.
  • Page 113: Uninstalling The Printer Software

    Uninstalling the Printer Software When you wish to reinstall or upgrade the printer driver, uninstall the printer driver that has been installed already. Uninstalling the printer driver and EPSON Status Monitor 3 1. Quit all applications. 2. Click Start, point to Settings, and click Control Panel.
  • Page 114 4. Select EPSON Printer Software, and click the Add/Remove. Note: When using the Windows XP or Windows 2000 computer, click Change or Remove Programs, select the EPSON Printer Software, then click Change/Remove. Printer Software...
  • Page 115 Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from EPSON Status Monitor 3. 7. If you uninstall EPSON Status Monitor 3, click Yes in the displayed dialog box. 8. Follow the on-screen instructions.
  • Page 116 Uninstall the printer driver before uninstalling the USB device driver. Once you uninstalled the USB device driver, you cannot access any other Epson printers connected with a USB interface cable. 1. Follow steps 1 through 3 of “Uninstalling the Printer Software” on page 105.
  • Page 117 If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear. Follow these steps to run the “Epusbun.exe” file in the CD-ROM that comes with your printer. 1. Insert the CD-ROM in your computer’s CD-ROM drive.
  • Page 118 Printer Software...
  • Page 119: Chapter 4 Control Panel

    Chapter 4 Control Panel Buttons and Lights Font (ItemD) button Selects one of the fonts. To select a font, see “Selecting a Font and Pitch” on page 115. When the printer enters the default setting mode, the button works as an ItemD button. You can press the ItemD button to select the next menu.
  • Page 120 Reset When you press both the Font and Pitch buttons simultaneously, the printer clears buffer and returns to its default settings. Pitch (ItemU) button Selects one of the pitch settings. To select a pitch, see “Selecting a Font and Pitch” on page 115. When the printer enters the default setting mode, the button works as an ItemU button.
  • Page 121 Tear Off/Bin (Set) button Feeds continuous paper forward to the tear-off position. Feeds continuous paper backward from the tear-off position to the top-of-form position. Selects a cut-sheet feeder bin when the cut-sheet feeder is installed. When the printer enters the default setting mode, the button works as the Set button.
  • Page 122: Micro Adjust

    Load/Eject button Loads a single sheet of paper. Ejects a single sheet of paper if a sheet is loaded. Loads continuous paper from the standby position. Feeds continuous paper backward to the standby position if a sheet is loaded. Micro adjust When you hold down the Pause button for three seconds, the printer enters the micro adjust mode.
  • Page 123: Selecting A Font And Pitch

    Pause button Stops printing temporarily, and resumes printing when pressed again. When held down for three seconds, enters the Micro Adjust mode. When pressed again, exits the Micro Adjust mode. Paper Out light On when no paper is loaded in the selected paper source or paper is not loaded correctly.
  • Page 124 The available pitch depends on the font you select. See the table below for more information. Font Draft Roman Sans Serif Courier Prestige Script Others* * The available pitch depends on the font you select. 1. Make sure that the printer is not printing. If it is, press the Pause button to stop printing.
  • Page 125: About Your Printer's Default Settings

    3. Press the Pitch button until the Three Pitch lights indicate the desired pitch as shown below. 10 cpi N N O 12 cpi N O N 15 cpi N O O 17 cpi O N N 20 cpi O N O O O O O=On, N=Off 4.
  • Page 126: Understanding Default Settings

    Understanding default settings This section describes the settings and options available in the default-setting mode. These settings are shown in the following table and explained in detail after the table. To access and change a setting, see “Changing default settings” on page 124.
  • Page 127 Menu Character table International character set for italic table** Font Manual feed wait time Buzzer Roll Paper * After this is printed, press the Set (Tear Off/Bin) button to print all current settings. ** The options available for this setting vary depending on the country. ***This setting is available only in IBM PPDS emulation mode.
  • Page 128 Skip over perforation This feature is available only when continuous paper is selected. When you turn on this feature, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. Because most application program margin settings override margin settings from the control panel, you should use this setting only if you cannot set your top and bottom margins using your application.
  • Page 129 Software When you select ESC/P2, the printer operates in the EPSON ESC/P mode. When you select IBM PPDS, the printer emulates an IBM printer. 0 slash he zero character has a slash ( ) when this feature is on; it has no slash (0) when this feature is off.
  • Page 130 Packet mode Make sure to select AUTO when you print from Windows applications using the printer driver included in the Printer Software CD-ROM that comes with the printer. Turn this feature off if you have connection troubles while printing from applications based on other operating systems such as DOS.
  • Page 131 International character set for italic table You can select among several international character sets for the italic character table. Each character set contains eight characters that vary depending on the country or language, so you can customize the italic table to suit your printing needs. Font This setting allows you to set one of six fonts that are not shown on the control panel.
  • Page 132: Changing Default Settings

    If you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed sheet from the paper guide. For your safety, Epson recommends operating the printer with the printer cover closed. The printer will function with the printer cover open or removed, but for maximum safety keep the cover closed.
  • Page 133 The printer enters the default-setting mode and prints a message prompting you to select the language for the default-setting menu. The language which is underlined indicates the current setting. 3. If the language you want is not selected, press the ItemD (Font) button until the printout indicates the language you want.
  • Page 134: Lock-Out Mode

    Note: You cannot change the setting value to the previous item. You have to press the Set button until the value you want is selected. 7. When you finish making settings, press the Menu (Pitch and Tear Off/Bin) buttons. The Menu lights (both of the Tear Off/Bin lights) turn off and the printer exits the default-setting mode.
  • Page 135: Changing The Lock-Out Mode Setting

    Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer. 2. Turn on the printer while holding down both the Load/Eject and Pause buttons. The printer beeps twice, indicating that the lock-out mode has been turned on.
  • Page 136 See “Changing default settings” on page 124 for instructions on changing the default setting. For your safety, Epson recommends operating the printer with the printer cover closed. The printer will function with the printer cover open or removed, but for maximum safety keep the cover closed.
  • Page 137 4. Press the ItemD button or the ItemU button to select the menu parameters which you wish to change. Press the Set button to scroll through the values within the selected parameter until you find the desired setting. After setting the selected parameter to the desired setting, you may continue to make changes to other parameters by pressing the ItemD button or the ItemU button.
  • Page 138 Control Panel...
  • Page 139: Chapter 5 Problem Solver

    The information that you need to diagnose and solve most common problems is provided by the printer’s control panel, EPSON Status Monitor 3, or by printing a self test or Hex Dump. Refer to the appropriate section below. If you have a specific problem relating to print quality, a printout...
  • Page 140: Using The Error Indicators

    Using the error indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your printer problem using this table, see “Problems and Solutions”...
  • Page 141: Epson Status Monitor 3

    The printer beeps once if you press a control panel button when the corresponding function is not available. EPSON Status Monitor 3 EPSON Status Monitor 3 provides status messages and a graphic display showing the current status of the printer. Problem Solution A single sheet of paper is not fully ejected.
  • Page 142: Printing A Self Test

    If a problem occurs while printing, an error message appears in the Progress Meter window. Printing a Self Test Running the printer’s self test helps you determine whether the printer or the computer is causing the problem: If the self test results are satisfactory, the printer is working properly and the problem probably results from your printer driver settings, application settings, computer, or interface cable.
  • Page 143: Printing Hex Dump

    Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer. 2. To run the test using the Draft font, turn on the printer while holding down the LF/FF button. To run the test using the printer’s letter-quality fonts, hold down the Load/Eject button while you turn on the printer.
  • Page 144 You can print a hex dump using either single sheets or continuous paper. See “Loading Continuous Paper” on page 14 or “Loading Single Sheets” on page 48 for instructions on how to load paper. Note: The Hex Dump feature is designed for use with DOS-based PC. Use paper that is at least 210 mm (8.3 inches) wide, such as A4 or letter size paper.
  • Page 145: Problems And Solutions

    Caution: Do not turn off the printer while it is printing the hex dump. Always press the Pause button to stop printing and the Load/Eject button to eject the printed page before you turn off the printer. Problems and Solutions Most problems you may encounter while operating your printer have simple solutions.
  • Page 146: Power Supply Problems

    Power supply problems The control panel lights come on briefly, but then go off and stay off. Cause The printer’s voltage rating does not match the voltage of your electrical outlet. Warning: Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.
  • Page 147: Paper Loading Or Feeding Problems

    Paper loading or feeding problems The printer does not load single-sheet paper or does not feed it properly. Cause Continuous paper is in the paper path. The paper release lever is set to a tractor position. The paper on the paper guide is positioned too far to the left or right for the printer to detect that it is there.
  • Page 148 The printer does not fully eject a single sheet. Cause Paper is too long. The paper does not feed properly with the optional cut-sheet feeder. Cause The cut-sheet feeder is not installed properly. Too many sheets are loaded in the cut-sheet feeder. You cannot load more than 150 sheets of paper in the high-capacity cut-sheet feeder.
  • Page 149 The printer does not load continuous paper or does not feed it properly. Cause The paper release lever is not set correctly. Single-sheet paper is in the paper path. Continuous paper is not loaded properly. The paper-thickness lever is not set correctly. The printer does not feed continuous paper to the standby position.
  • Page 150: Printing Position Problems

    Printing position problems Wrong top-of-form position Your printing appears too high or low on the page. Cause The paper size setting in your application software or printer driver does not match the size of the paper you are using. The printer’s page length settings for the front or rear tractor do not match the size of the continuous paper you are...
  • Page 151 You moved the paper using the knob while the printer was Caution: Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. Wrong tear-off position The printer prints on (or too far away from) the perforation of your continuous paper.
  • Page 152: Printing Or Printout Quality Problems

    The printer’s page length settings for the front or rear tractor do not match the size of the paper you are using. Printing or printout quality problems The printer is on but it doesn’t print. Cause The interface cable is broken or twisted.
  • Page 153 The printer is hung-up (stopping in abnormal situations). The printer does not print when the computer sends data. Cause The printer is paused. The interface cable is not plugged in securely. Your interface cable does not meet the printer and/or computer specifications.
  • Page 154 The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. The printer does not load single sheets of paper or does not feed paper properly. (Two or more sheets of paper are fed at the same time.) Cause The paper is stuck together...
  • Page 155 Part of the printout is missing, or dots are missing in random positions. Cause The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. The ribbon is worn out. Lines of dots are missing in the printout. Cause The print head is damaged.
  • Page 156 The printout has extra blank lines between lines of text. Cause Two line feed commands are being sent at the end of each line of text, because the printer’s auto line feed setting is on. The line space setting in your application software is incorrect.
  • Page 157: Network Problems

    Software settings override settings you make using the default-setting mode or the control panel buttons. Vertical printed lines are not aligned. Cause Bidirectional printing, which is the printer’s standard printing mode, is out of alignment. Network problems The printer does not print when using a network. Cause The network setting is wrong.
  • Page 158: Correcting Usb Problems

    XP, Me, 98, or 2000. For details about your computer, contact your dealer. Make sure that EPSON USB Printer Devices appears on the Device Manager menu (for Windows Me and 98 only) If you canceled the plug-and-play driver installation before the procedure was complete, either the USB printer device driver or the printer driver may be incorrectly installed.
  • Page 159 If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus (+) sign beside Other devices to view the installed devices.
  • Page 160 If USB Printer, or EPSON LQ-590 (for the LQ-590 users) or EPSON LQ-2090 (for the LQ-2090 users) does not appear under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again.
  • Page 161 Control Panel, then uninstall EPSON USB Printer Devices. Next, reinstall the software as described in the Setup Sheet. If EPSON USB Printer Devices is not registered in the Add/Remove Programs list, access the CD-ROM and double-click epusbun.exe in Win9x folder. Then follow the on-screen instructions.
  • Page 162: Clearing Paper Jams

    Clearing Paper Jams Follow these steps to clear a paper jam: 1. Turn off the printer. The printer is off when the power switch is pressed down to the N side. 2. Open the printer cover. 3. If continuous paper is jammed in the printer, tear off the fresh supply at the perforation nearest the paper entry slot.
  • Page 163 During bidirectional adjustment, the printer prints three sheets of alignment patterns, labeled High Speed Draft, Draft, and LQ (letter quality). As described below, you select the best alignment pattern from each sheet. Note: To print the instruction sheet and alignment patterns, you need four single sheets or four pages of continuous paper of at least the following sizes: Paper type...
  • Page 164: Canceling Printing

    3. As described in the instructions, compare the alignment patterns and select the pattern with the best alignment. Then select the pattern with the best alignment for each of the remaining sets of alignment patterns. 4. After you select the best pattern in the final set of alignment patterns and save your selection by pressing the Tear Off/Bin button, turn off the printer and exit the bidirectional adjustment mode.
  • Page 165: Contacting Customer Support

    Contacting Customer Support If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
  • Page 166: For Users In North America

    For users in North America If you purchased your printer in the United States or Canada, Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service World Wide Web...
  • Page 167: For Users In Australia

    (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. For users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve...
  • Page 168: For Users In Singapore

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advise. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 169: For Users In Thailand

    Enquiries on repair service and warranty For users in Thailand Contact for information, support, and services are: World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Hotline (Phone: (66)2-670-0333)
  • Page 170 Technical support Phone (62) 21-572 4350 (62) 21-572 4357 Epson Service Center Jakarta Bandung Surabaya Yogyakarta Medan Makassar Problem Solver Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Lippo Center 8th floor Jl. Gatot Subroto No.2...
  • Page 171: For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...
  • Page 172: For Users In India

    Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office. Phone: 603-56288288 Fax: 603-56288388/399 Epson Helpdesk Sales enquiries and product information (Infoline) Phone: Enquiries on repair services & warranty, product usage and technical support (Techline)
  • Page 173 Pune Ahmedabad Toll Free Telephone Support To learn more about Epson products or to avail service support, please call 1600 440011. This is a toll-free number and can be accessed (9 A.M to 9 P.M) anywhere in the country. 5321266 (14 Lines)
  • Page 174: For Users In The Philippines

    For users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567 Fax: (63) 2-813-6545 E-mail: customersupport@epc.epson.com.ph...
  • Page 175: Chapter 6 Options And Consumables

    When printing becomes faint, you need to replace the ribbon cartridge. Genuine Epson ribbon cartridges are designed and manufactured to work properly with your Epson printer. They ensure proper operation and long life of the print head and other printer parts.
  • Page 176 1. Make sure the printer is turned off. The printer is off when the power switch is pressed down to the N side. 2. If the printer is connected to an electrical outlet, unplug it from the outlet. 3. Open the paper guide cover by pulling its back edge toward. Options and Consumables...
  • Page 177 4. Open the printer cover to the upright position, then pull it up to remove it. 5. Press the tabs on each side of the paper tension unit upward, then lift the front of the unit and pull it up and out of the printer.
  • Page 178 6. Make sure that the print head is not hot; if it is, let it cool for a few minutes before touching it. Then slide the print head to the middle of the printer by hand. Caution: Never move the print head while the printer is turned on; this can damage the printer.
  • Page 179 8. Grasp the used cartridge by its handle and pull it up and out of the printer. 9. Hold both sides of the ribbon guide and pull it until it is out of the cartridge. Options and Consumables...
  • Page 180 10. Insert the ribbon cartridge into the printer at an angle as shown below, then press firmly on both sides of the cartridge to fit the plastic hooks into the slots on the printer. Options and Consumables...
  • Page 181 11. Slide the ribbon guide into the print head until it clicks in place. Caution: When inserting the ribbon guide, press firmly until it clicks. 12. Turn the ribbon-tightening knob to help feed the ribbon into place. Options and Consumables...
  • Page 182 Caution: The ribbon should not be twisted or creased. 13. Reinstall the paper tension unit by lowering it onto the printer’s mounting pegs. Then press down on both ends of the unit until it clicks into place. 14. Replace the printer cover by inserting the front tabs into the slots on the printer and lowering the cover into place.
  • Page 183: Cut-Sheet Feeder

    Cut-Sheet Feeder Two types of optional cut-sheet feeders are available for use with your printer as shown below: Single-Bin Cut-Sheet Feeder: High-Capacity Cut-Sheet Feeder: You can use either one of these separately, or you can use both feeders together as a double-bin cut-sheet feeder to automatically load two different types of single-sheet paper.
  • Page 184: Installing The Cut-Sheet Feeder

    Installing the cut-sheet feeder The installation procedure is the same for the single-bin, high-capacity, and double-bin cut-sheet feeders. Follow these steps to install the cut-sheet feeder: Note: Before you install the double-bin cut-sheet feeder, you need to assemble it. See “Assembling the double-bin cut-sheet feeder” on page 188 for instructions.
  • Page 185 single-bin cut-sheet feeder high-capacity cut-sheet feeder Options and Consumables...
  • Page 186: Loading Paper In The Single-Bin Cut-Sheet Feeder

    4. To replace the printer cover, first insert the front tabs into the slots on the printer, then lower the cover into place. If you installed the double-bin cut-sheet feeder, you need to select your paper path (bin 1 or bin 2). See “Selecting the paper path (bin 1 or bin 2)”...
  • Page 187 1. Make sure the paper guide is removed, and set the paper release lever to the single-sheet position. Also make sure the paper-thickness lever (located under the printer cover) is set to 0 and the paper guide cover is open. Options and Consumables...
  • Page 188 2. Slide the left paper guide of the cut-sheet feeder so it is aligned with the triangle mark. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. Paper guides Paper support Options and Consumables...
  • Page 189 3. Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading. 4. Take a stack of paper (up to 50 sheets) and fan it. Next, tap the side and bottom edges of the paper on a flat surface to even up the stack.
  • Page 190 6. Adjust the right paper guide so that it matches your paper’s width. Make sure the position of the guide allows the paper to move up and down freely. 7. Push back the paper set levers to clamp the paper against the guide rollers.
  • Page 191: Loading Paper In The High-Capacity Cut-Sheet Feeder

    9. Install the paper guide with the attached stacker-support by fitting the notches on the paper guide straight down over the mounting posts on the printer. Slide the edge guides to the middle of your paper. The cut-sheet feeder automatically loads paper when the printer receives data.
  • Page 192 Caution: Do not load multipart forms, carbon paper, or labels in the high-capacity cut-sheet feeder. 1. Set the paper release lever to the single-sheet position. Also make sure the paper-thickness lever (located under the printer cover) is set to 0 if you are using ordinary single-sheet paper.
  • Page 193 2. Pull the lock levers on the edge guides forward to release them. 3. Slide the left paper guide until it is aligned with the triangle mark; then lock it in place by pushing back its lock lever. Next, slide the right paper guide to roughly match the width of your paper.
  • Page 194 4. Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading. 5. Take a stack of paper (up to 150 sheets) and fan it. Next, tap the side and bottom edges of the paper on a flat surface to even up the stack.
  • Page 195 7. Adjust the right paper guide so that it matches your paper’s width and lock it in place. Make sure the position of the guide allows the paper to move up and down freely. If you are loading envelopes, push back the envelope levers as shown below.
  • Page 196: Assembling The Double-Bin Cut-Sheet Feeder

    Assembling the double-bin cut-sheet feeder Using the double-bin cut-sheet feeder allows you to load two types of single-sheet paper in the printer at the same time and easily switch between them. Before you install the double-bin cut-sheet feeder, you need to connect the single-bin cut-sheet feeder (C80637 / C80639 ) to the high-capacity cut-sheet feeder (C80638 /C80640 ).
  • Page 197 2. Hold the single-bin cut-sheet feeder in both hands. Fit the notches in the single-bin cut-sheet feeder over the mounting posts on the back of the high-capacity cut-sheet feeder. 3. Lock the two cut-sheet feeders together by pushing firmly on the tab locks.
  • Page 198: Selecting The Paper Path (Bin 1 Or Bin 2)

    Selecting the paper path (bin 1 or bin 2) When the double-bin cut-sheet feeder is installed, the high-capacity cut-sheet feeder becomes bin 1 and the single-bin cut-sheet feeder becomes bin 2 for paper path selection purposes. Options and Consumables...
  • Page 199: Front Sheet Guide And Front Paper Guide

    It is best to select the paper path in your application program because software settings usually override the printer’s control panel settings. However, if you cannot select the paper path in your application, select a path by pressing the Tear Off/Bin button until the light indicates the bin you want as shown below.
  • Page 200: Installing The Front Sheet Guide Or Front Paper Guide

    Note: For LQ-590 users, the front sheet guide comes with your printer. For LQ-2090 users, it is available as an optional equipment (C81401 ). For LQ-2090 users, the front paper guide comes with your printer. For LQ-590 users, it is available as an optional equipment (C81402 ).
  • Page 201 1. Open the front cover. If you are installing the front sheet guide, remove the tractor unit if it is installed in the front push position. To remove it, press the tractor’s lock tabs, then tilt the tractor up and pull it out of the printer. 2.
  • Page 202 front paper guide 3. Open the edge guides on the paper guide all the way to the left and right, then place the paper guide in the upright position. You are now ready to load paper in the front sheet guide or front paper guide.
  • Page 203: Front Paper Guide

    Loading paper in the front sheet guide or front paper guide You can load single sheets or multipart forms one at a time in the front sheet guide or front paper guide. Follow these steps: Caution: Do not load labels or envelopes in the front sheet guide or front paper guide.
  • Page 204 Multipart form type 3 parts (original + 2 copies) 4 parts (original + 3 copies) 5 parts (original + 4 copies) 3. Turn on the printer, if necessary. 4. Slide the left edge guide to the triangle mark on the front paper or front sheet guide.
  • Page 205 front sheet guide front paper guide If the first line on your page appears too high or low, you can adjust its position using the Micro Adjust function. See “Adjusting the top-of-form position” on page 64. Options and Consumables...
  • Page 206: Roll Paper Holder

    Roll Paper Holder The optional roll paper holder (C811141) allows you to use 8.5-inch roll paper like that used with telex machines. This provides an inexpensive alternative to using continuous paper for applications requiring variable paper lengths. Before you install and use the roll paper holder, you need to assemble it.
  • Page 207: Installing The Roll Paper Holder

    2. Place the base plate on the stand and fasten the two together with the plastic spacing clips. Make sure you orient the stand and base plate as shown below. 3. Hook the tension lever onto both ends of the stand as shown below.
  • Page 208 2. Remove the paper guide, then remove the tractor if it is installed in the pull or rear push position. Reinstall the paper tension unit if necessary. 3. Position the roll paper holder underneath the printer as shown below. Fit the two positioning pegs on the bottom of the printer into the two holes in the base plate.
  • Page 209: Loading Roll Paper

    Loading roll paper Follow these steps to load a roll of paper after you install the roll paper holder: 1. Make sure the printer is turned off and the paper guide is removed. Also make sure the tractor is not installed in the pull or rear push position, and the paper tension unit is installed.
  • Page 210 5. Place the shaft and paper roll on the roll paper holder so the paper feeds from the bottom of the roll. Then turn on the printer. 6. Bring the leading edge of the paper up over the rear of the printer and insert it into the printer until it meets resistance.
  • Page 211 7. Install the paper guide over the roll paper to separate the printout from the unused paper. Slide the edge guides to the middle of the paper guide. You are now ready to print. When you finish printing, press the LF/FF button to advance the paper;...
  • Page 212: Removing Roll Paper

    Removing roll paper Roll paper cannot be fed backward. To remove roll paper, remove the paper guide, cut the roll paper behind where it feeds into the printer; then press the Load/Eject button to eject the remaining paper. Additional Tractor Unit You can install the optional additional tractor unit (C80020 for the LQ-590, C80021 for the LQ-2090) and use two tractors at the same time.
  • Page 213: Interface Card

    Interface Card You can use optional interface cards to supplement your printer’s built-in parallel interface. The Epson interface cards below are compatible with your printer. (Not all interfaces are available worldwide.) Model number C82305 / C82306 C82307 / C82308 C82312...
  • Page 214: Installing An Interface Card

    Installing an interface card Follow these steps to install an optional interface card: 1. Make sure the printer is turned off. Unplug the printer’s power cord and disconnect the interface cable. 2. Remove the screws securing the shield plate to the back of the printer and remove the plate.
  • Page 215: Print Server

    Note: Store the shield plate in a safe place; you will need to reattach it if you remove the interface card later. To remove the interface card, reverse the steps above. Print Server You can use this printer as a network printer by installing a print server in the printer’s parallel interface port.
  • Page 216 Options and Consumables...
  • Page 217: Appendix A Product Information

    Appendix A Product Information Printer Parts LQ-590 paper guide cover printer cover front cover front sheet guide paper guide edge guides control panel power switch Product Information paper release lever...
  • Page 218: Product Information

    LQ-2090 paper guide cover printer cover front cover front paper guide ribbon cartridge knob * tractor unit parts Product Information paper guide edge guides power switch paper paper-thickness lever tension unit paper release lever control panel AC inlet sprockets* optional interface cover parallel interface USB interface...
  • Page 219: Printer Specifications

    Printer Specifications Mechanical Printing method: 24-pin impact dot matrix Printing speed: Printing direction: Bidirectional logic seeking for text and Line spacing: Printable columns: LQ-590: Resolution: Paper feed methods: Paper feed speed: Continuous High speed draft 440 cps at 10 cpi Draft 330 cps at 10 cpi 110 cps at 10 cpi...
  • Page 220 Paper capacity: Reliability: Product Information Single-bin cut-sheet feeder up to 50 sheets of 82 g/m² (22 lb) paper Note: The total thickness of the paper stack can be up to 5 mm (0.20 inch). High-capacity cut-sheet feeder up to 150 sheets of 82 g/m² (22 lb) paper up to 25 plain or bond envelopes up to 30 airmail envelopes Note:...
  • Page 221 Dimensions and LQ-590: weight: Height Width Depth Weight LQ-2090: Height Width Depth Weight Ribbon: Black ribbon cartridge Ribbon life Acoustic noise: Approx. 52 dB (A) (ISO 7779 pattern) 167.5 mm (6.6 inches) 414 mm (16.3 inches) 350 mm (13.8 inches) (not including the knob, paper guide, and paper release lever)
  • Page 222: Electronic

    Electronic Interfaces: Buffer: Product Information One standard bidirectional, 8-bit, parallel interface with IEEE 1284 nibble mode support, one USB (ver 1.1) interface and one optional Type B interface slot 128KB...
  • Page 223 EPSON Orator-S EPSON Script C Scalable fonts EPSON Roman EPSON Sans Serif EPSON Roman T EPSON Sans Serif H10.5, 8-32 pt Bar code fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, POSTNET 10, 12, 15 cpi...
  • Page 224 Character tables: Product Information Standard One italic and 12 graphics character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (Canadian-French), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 Expanded One italic and 39 graphics character tables:...
  • Page 225: Electrical

    Character sets: Electrical 120 V Model Rated 120 V voltage range Input voltage 103.5 to 132 V range Rated 50 to 60 Hz frequency range Input 49.5 to 60.5 Hz frequency range Rated current 1.1 A (maximum 2.5 A depending on the character type)
  • Page 226: Environmental

    Environmental Operation (plain paper) Operation (recycled paper, envelope, label, or roll paper) Storage Paper Note: Use recycled paper, multipart paper, labels, envelopes, and roll paper only under normal temperature and humidity conditions described below. Temperature: 15 to 25°C (59 to 77°F) Humidity: Do not load paper that is curled, folded, or crumpled.
  • Page 227 Single sheets: Front entry Minimum Width* (mm) (inch) Length** (mm) (inch) Thickness*** (mm) 0.065 (inch) 0.0025 Weight**** (g/m²) (lb) Quality Plain paper and recycled paper * 182 to 216 mm (7.2 to 8.5 inches) for the optional cut-sheet feeder for LQ-590. 182 to 420 mm (7.2 to 16.5 inches) for the optional cut-sheet feeder for LQ-2090.
  • Page 228 Single-sheet multipart forms (for the optional front sheet or front paper guide only): Width Length Copies Total thickness Weight per sheet of multipart Quality Cards: Width (mm) (inch) Length (mm) (inch) Thickness (mm) (inch) Weight (g/m²) (lb) Quality Product Information Minimum (mm) (inch)
  • Page 229 Continuous paper (ordinary and multipart): Width Length, one page Copies Total thickness Weight, ordinary paper Weight, per sheet of multipart Quality Note: Do not load thick paper, such as multipart forms with five parts, in the rear slot. The ratio of the cut/uncut length at the perforation should be between 3:1 and 5:1.
  • Page 230 Continuous labels (front and bottom entry only): Note: Use only labels mounted on continuous backing sheets. Label size Width, backing sheet Length, backing sheet Thickness, backing sheet Total thickness Label weight Quality A. 2.5 inches (63.5 mm) min. B. 15/16 inch (23.8 mm) min. Product Information Minimum See the figure below.
  • Page 231 C. Corner radius = 0.1 inch (2.5 mm) min. Envelopes (rear entry only): Envelope size Width (No. 6) Length Envelope size Width (No10) Length Total thickness Weight Quality Minimum (mm) (inch) (mm) (inch) (mm) (inch) (mm) (inch) (mm) 0.16 (inch) 0.0063 Differences in thickness within the printable area...
  • Page 232: Printable Area

    Roll paper (rear entry with optional roll paper holder only): Width Length Thickness Weight Quality Printable area Single sheets Product Information Minimum (mm) (inch) (mm) —— (inch) (mm) 0.07 (inch) 0.0028 (g/m²) (lb) Plain paper A The minimum top and bottom margins are 4.2 mm (0.2 inch).
  • Page 233: Continuous Paper

    Continuous paper A The minimum top and bottom margins (above B LQ-590: Envelopes A The minimum top and bottom margins are 4.2 B The minimum left and right margins are 3 mm and below the perforation) are 4.2 mm (0.17 inch).
  • Page 234: Command Lists

    Customer Services. See “Contacting Customer Support” on page 157 for details. EPSON ESC/P control codes Selecting an EPSON ESC/P printer in your software allows you to use advanced fonts and graphics. Product Information A The minimum top and bottom margins are 4.2 mm (0.17 inch).
  • Page 235 General operation: ESC @, ESC U, ESC EM Paper feeding: FF, LF, ESC 0, ESC 2, ESC 3, ESC +, CR Page format: ESC (C, ESC C, ESC C 0, ESC Q, ESC l, ESC (c, ESC N, ESC O Print position motion: ESC $, ESC \, ESC (V, ESC (v, ESC D, HT, ESC B, VT, ESC J Font selection:...
  • Page 236: Ibm Ppds Emulation Control Codes

    IBM PPDS emulation control codes This printer emulates the IBM Proprinter using the commands below. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC Paper feeding: FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, ESC 2, ESC 3, ESC 3 (AGM*), CR, ESC ] Page format: ESC C, ESC C0, ESC X, ESC N, ESC O, ESC 4...
  • Page 237: Standards And Approvals

    Download: ESC = (command is not provided) * Alternate Graphic Mode Standards and Approvals U. S. model: Safety European model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC Universal (UPS) model: Safety UL60950 CSA C22.2 No. 60950 FCC part 15 subpart B class B CSA C108.8 class B EN 60950 EN 55022 Class B...
  • Page 238: Cleaning The Printer

    Australian model: Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps to clean the printer: 1. Remove any paper loaded in the printer, and turn off the printer.
  • Page 239: Transporting The Printer

    Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable oils can damage the printer mechanism. Contact your Epson dealer if you think lubrication is needed. Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials.
  • Page 240 4. Make sure the print head is not hot. Then remove the ribbon cartridge as described in “Assembling the Printer” in the Setup Sheet. 5. Make sure that the paper tension unit is installed and the tractor is installed in the rear push position. (See “Installing the tractor in the rear push position”...
  • Page 241 Glossary auto line feed When this option is turned on in the default-setting mode, each carriage return (CR) code is automatically followed by a line feed (LF) code. bidirectional printing Printing in which the print head prints in both directions (bidirectionally) from left to right and then right to left.
  • Page 242 See printer driver. ESC/P Abbreviation for EPSON Standard Code for Printers, the system of commands your computer uses to control your printer. It is standard for all Epson printers and supported by most application software for personal computers. fanfold paper See continuous paper.
  • Page 243 letter quality (LQ) The print mode used by your printer to produce letter-quality fonts for better readability and appearance. Print speed is slower. See also draft. line feed (LF) A control panel button and control code that advances the paper one line space. Micro Adjust function A printer function that allows you to precisely adjust the tear-off and top-of-form positions.
  • Page 244 unidirectional printing Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it provides precise vertical alignment. You can select unidirectional printing using the printer’s default-setting mode. See also bidirectional printing. Glossary...
  • Page 245 124, 127 default settings mode, 118 Diagnosing the problem, 131 Driver (printer driver), 67 Electrical, 217 ENERGY STAR compliance, 6 Envelopes, 56 EPSON Status Monitor 3, 67, 81, 133 accessing, 83 setting up, 82 Error indication, 132 ESC/P, 121 Index...
  • Page 246 Font selection mode, 115 Front paper guide, 191 Front sheet guide, 191 Hex dump, 135 High Speed Draft (HSD), 115 I/F (interface) mode, 121 IBM PPDS emulation, 121 Installing cut-sheet feeder, 176 front paper guide, 192 front sheet guide, 192 interface card, 206 roll paper holder, 199 Interface card...
  • Page 247 loading, 201 removing, 204 Roll paper holder assembling, 198 installing, 199 Self test, 134 Single sheets loading, 48 problems, 139 switching from, 60 switching to, 59 Skip over perforation, 120 Special paper loading, 53 Specifications built-in fonts, 214 command lists ESC/P, 226 IBM PPDS emulation, 226 environmental, 218...
  • Page 248 Index...

This manual is also suitable for:

Lq-2090

Table of Contents