M11 Mk II Series Installation Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.
Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 53.
M11 Mk II Series Configure your device Configure your device Basic settings Set the power line frequency 1. Go to Video > Installation > Power line frequency. 2. Click Change. 3. Select a power line frequency and click Save and restart.
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M11 Mk II Series Configure your device Select the same frequency as the power line frequency. • For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and sun during daytime, select Flicker-reduced.
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2. Use the Tone mapping slider to adjust the amount of WDR. 3. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize the face of a person, you can use the pixel counter.
M11 Mk II Series Configure your device See also Privacy masks on page 47 Show an image overlay You can add an image as an overlay in the video stream. 1. Go to Video > Overlays. 2. Select Image and click 3.
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M11 Mk II Series Configure your device View and record video This section includes instructions about configuring your device. To learn more about how streaming and storage works, go to Streaming and storage on page 48. Reduce bandwidth and storage Important Reducing the bandwidth can lead to loss of detail in the image.
M11 Mk II Series Configure your device 1. Go to Video > Image. 2. To start a recording, click If you haven’t set up any storage, click . For instructions on how to set up network storage, see Set up network storage on page 10 3.
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M11 Mk II Series Configure your device 4. In the list of storage options, select SD_DISK. 5. Select a camera and a stream profile. 6. Set the prebuffer time to 5 seconds. 7. Set the postbuffer time to 1 minute.
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M11 Mk II Series Configure your device 6. Select Email. 7. Type an email address to send the email to. 8. The camera doesn’t have it’s own email server, so it has to log into another email server to send mails. Fill in the rest of the information according to your email provider.
Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
M11 Mk II Series The web interface Device info Shows the device information, including firmware version and serial number. Upgrade firmware: Upgrade the firmware on your device. Takes you to the Maintenance page where you can do a firmware upgrade.
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M11 Mk II Series The web interface Starts the wiper. Click and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page. Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range.
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M11 Mk II Series The web interface Installation Capture mode : A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.
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M11 Mk II Series The web interface Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.
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• Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
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M11 Mk II Series The web interface Select an exposure mode to reduce rapidly changing irregular effects in the image, for example, flicker produced by different types of light sources. We recommend you to use the automatic exposure mode, or the same frequency as your power network.
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M11 Mk II Series The web interface Max gain: Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark images, but also increases the noise level. More noise can also result in increased use of bandwidth and storage. If you set the max gain to a high value, images can differ a lot if the light conditions are very different from day to night.
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M11 Mk II Series The web interface Image stabilization : Turn on to get a smoother and steadier image with less blur. We recommend that you use image stabilization in environments where the device is mounted in an exposed location and subject to vibrations due to, for example, wind or passing traffic.
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Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
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M11 Mk II Series The web interface Include: Turn on to use audio in the video stream. Source : Select what audio source to use. Stereo : Turn on to include built-in audio as well as audio from an external microphone.
M11 Mk II Series The web interface Privacy masks : Click to create a new privacy mask. Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently. Mask x: Click to rename, disable, or permanently delete the mask.
M11 Mk II Series The web interface Ten Band Graphic Audio Equalizer: Turn on to adjust the level of different frequency bands within an audio signal. This feature is for advanced users with audio configuration experience. Talkback range : Choose the operational range to gather audio content. An increase to the operational range cause a reduction of simultaneous two-way communication capabilities.
• Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
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M11 Mk II Series The web interface Note The system uses the date and time settings in all recordings, logs, and system settings. Device location Enter where the device is located. Your video management system can use this information to place the device on a map.
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One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
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Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
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When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
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To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
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M11 Mk II Series The web interface Add SSH account: Click to add a new SSH account. • Restrict root access: Turn on to restrict functionality that requires root access. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name.
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The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both...
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RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
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IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
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M11 Mk II Series The web interface Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect. Connect message Specifies if a message should be sent out when a connection is established. Send message: Turn on to send messages.
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DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
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M11 Mk II Series The web interface Write protect: Turn on to stop writing to the network share and protect recordings from being removed. You can’t format a write-protected network share. Retention time: Select how long to keep recordings, to limit the amount of old recordings, or to comply with regulations regarding data storage.
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When you create an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
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M11 Mk II Series The web interface Add user: Click to add a new ONVIF user. Username: Enter a unique username. New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
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Pairing Pairing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone...
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M11 Mk II Series The web interface Important For this feature to work with a video management software (VMS), you must first pair the camera with the speaker or microphone, then add the camera to your VMS. Address: Enter host name or IP address to the network speaker.
Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.
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M11 Mk II Series The web interface • Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous firmware version after the upgrade. • Autorollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous firmware version.
M11 Mk II Series Learn more Learn more Bitrate control Bitrate control helps you to manage the bandwidth consumption of your video stream. Variable bitrate (VBR) Variable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. The more activity, the more bandwidth you need.
M11 Mk II Series Learn more • To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator. kbit/s Target bitrate Actual average bitrate You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.
Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
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M11 Mk II Series Learn more Note • Several applications can run at the same time but some applications might not be compatible with each other. Certain combinations of applications might require too much processing power or memory resources when run in parallel. Verify that the applications work together before deployment.
Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
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M11 Mk II Series Specifications Function Notes Specifications DC ground 0 V DC DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out. Max load = 25 mA...
Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).
Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Need more help? Useful links •...
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