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Warranty card
To be filled in by the sales representative
Productname:
Product type.............................................................
Serial number............................................................
Warranty period......................24...............................
The above specified product was handed to the customer free of any defects including all accessories and trade
and technical documentation. Customer was properly familiarized with the principles of safe use, operation and tech-
nical maintenance of the product.
Customer name ...................................................Customer address ...................................
Dealer signature ...................................................Date of sale .............................................
WARRANTY TERMS
Object of warranty:
Warranty applies to the product itself including all supplied accessories.
Warranty period:
Warranty period is 24 months from date of sale to the customer. The period between applying of the warranty claim
until the date of customer's duty to pick the product up upon the warranty repair does not count into the warranty
period.
Dealer is obliged to provide the customer with the confirmation of the warranty claim date and also warranty repair
and repair duration. If the product is replaced under warranty, a new warranty period starts from the date when cus-
tomer receives the new product.
Warranty coverage and importer duties:
Importer is responsible for the product having the characteristics typical for this goods category and given product
parameters during the whole warranty period.
Importer is not responsible for any defects caused by usual wear or improper use of the product.
Warranty expiration:
The right for warranty claim is cancelled in following cases:
a. If the product was not used and maintained according to the user manual or if it was damaged by unqualified
action of the user.
b. If the product was used in inappropriate conditions or for different purposes than the ones applicable to this
product category.
c. If the user can not present the warranty card.
d. If any data in the original manufacturer, dealer or service documentation was intentionally modified.
e. If any part of the product was replaced by an unoriginal part.
f. If the product was damaged or excessively worn because of insufficient maintenance.
g. If the product was damaged by force majeure
h. If the product was modified without the manufacturer consent.
i. If the defect was caused by improper storage of the product.
j. If the damage was caused by natural and regular wear of the product.
k. If the product was connected or used with another device which was not approved by the importer or manu-
facturer.
Warranty claims:
Warranty claims should be filed at the dealer. The user is obliged to present a filled in warranty card or proof of pur-
chase. Warranty repairs are carried out by the dealer / importer or approved service centers.
Legal:
Other relationships between the seller (dealer / importer) and buyer (customer) are regulated by the applicable civil
or commercial code.
Distributor for CZ: PENTA CZ s.r.o
Distributor for SK: PENTA SK s.r.o.
Stamp seller
Distributor for other countries Penta CZ s.r.o.
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