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Troubleshooting
Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem
Cause
General
The buttons cannot
Foreign matter may
be pressed properly.
be caught between the
buttons.
For touch models: Moisture
is on the exterior.
Child lock is activated.
The time is not
The Eco (power-saving)
displayed.
function is set.
The oven does not
Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered in
foreign matter.
The oven stops while
The user has opened the
in operation.
door to turn food over.
148 English
The power turns off
during operation.
Action
Remove the foreign matter
and try again.
Wipe the moisture from
the exterior.
Deactivate Child lock.
Turn off the Eco function.
Make sure power is
supplied.
Close the door and try
again.
There is a popping
Remove the foreign matter
sound during
and try again.
operation, and the
oven doesn't work.
After turning over
the food, press the
START/+30s button again
to start operation.
Problem
Cause
The oven has been cooking
for an extended period of
time.
The cooling fan is not
working.
Trying to operate the oven
without food inside.
There is not sufficient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Action
After cooking for an
extended period of time,
let the oven cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation.
Keep the gaps specified
in the product installation
guide.
Designate only one socket
to be used for the oven.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
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