DeWalt EV CHARGER DXPAEV040 Instruction Manual page 9

User Maintenance Instructions
WARNING: The product contains no user serviceable parts� Do
not attempt to repair or service any other part of the product yourself�
WARNING: The installation, maintenance, and servicing of the
product must only be performed by qualified personnel in accordance
with applicable local regulations�
WARNING: Disconnect the charging handle from the vehicle's
charging port and switch the circuit breaker off before cleaning�
• Do not use cleaning solvents to clean any part of the product�
• Cover the charging handle with the protective cover before
cleaning�
• Regularly clean the product using a soft, dry cloth to remove
accumulated dust and dirt�
• Regularly inspect the charging cable and plug for any visible
damage or wear�
Moving and Storage Instructions
WARNING: When transporting the product, handle with care� Do
not subject it to strong force or impact or pull, twist, tangle, drag or
step on the product, to prevent damage to it or any components�
• Cover the charging handle with the plug cover before storing�
• Protect the product from any external impact�
• Store the product in a dry indoor area and within the storage
temperature of -22 °F to + 122 °F (-30 °C to + 50 °C)� Keep away
from children and pets�
Free Warning Label Replacement
If warning labels become illegible or are missing, please call
1-855-815-1171 for a free replacement.
Troubleshooting
Problem Possible solution
The vehicle is not • Verify that the product has power:
responding or
Ensure that the prongs on the plug fit
charging. snugly into the NEMA outlet.
• Verify that the connector of the
charging handle fits securely to the
vehicle's charging port.
• Verify that the vehicle has been turned
off.
• Inspect the product for damage. If
damaged, stop using the product and
switch the circuit breaker off. Contact
customer service.
The app cannot find • Verify that the product has power:
the product. Ensure that the prongs on the plug fit
snugly into the NEMA outlet.
• Restart the app.
Error Codes
Error Problem
code
E1 Under voltage
E2
Over voltage
E3 Over current
E4 Ground fault
E5 Current leakage
E6 Over temperature
E7 Relay failure
E8 Failed self-check
E9
Comm fault
E10 Reset failure
E11 Diode fault
E12 CP fault
NOTICE: If the solutions did not solve the problem, stop using the
product� Switch the circuit breaker off and contact customer service
for support�
Accessories
WARNING: Since accessories, other than those offered by
D WALT, have not been tested with this product, use of such
E
accessories with this product could be hazardous� To reduce the risk
of injury, only D WALT recommended accessories should be used
E
with this product�
If you need assistance regarding accessories,
please contact the manufacturer at 1-855-815-1171 or
support@dewaltevcharger�com�
9
Solution
Switch the circuit breaker off, wait for
5 seconds and switch it back on.
Wait for 30 seconds. If the fault
remains, switch the circuit breaker
off, wait 5 seconds and switch it
back on.
Switch the circuit breaker off, wait for
5 seconds and switch it back on.
Switch the circuit breaker off, wait for
45 minutes and switch it back on.
Switch the circuit breaker off and let
the product cool down before switch
it on again.
Switch the circuit breaker off, wait for
5 seconds and switch it back on.
Switch the circuit breaker off and
contact customer service.
Switch the circuit breaker off, wait for
5 seconds and switch it back on.