Troubleshooting; Warranty - homelabs HME030065N Manual

Troubleshooting

PROBLEM
Cooler isn't cool
Cooler is not refrigerating
LED light is off
Condensation on the
Glass Door

Warranty

hOmeLabs offers a limited two-year warranty ("warranty period") on all of our products purchased new and
unused from hOmeLabs Technologies, LLC or an authorized reseller, with an original proof of purchase and where
a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the
warranty period. The warranty does not apply where damage is caused by other factors, including but without
limitation: (a) normal wear and tear; (b) abuse, mishandling, accident, or failure to follow operating instructions;
(c) exposure to liquid or infiltration of foreign particles; (d) servicing or modifications of the product other than
by hOmeLabs; (e) commercial or non-household use.
The hOmeLabs warranty covers all costs related to restoring the proven defective product through repair or
replacement of any defective part and necessary labor so that it conforms to its original specifications.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. We
recommend that you register your product on our website, homelabs.com/reg. Although greatly appreciated,
the product registration is not required to activate any warranty and product registration does not eliminate the
need for the original proof of purchase.
The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts,
other than those provided by hOmeLabs, are used.
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out to us
with any issue, regardless of warranty terms. If you have an issue with a hOmeLabs product, please contact us
at 1-(800)-898-3002, and we will do our best to resolve it for you.
This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state,
country to country or province to province. The customer may assert any such rights at their sole discretion.
POSSIBLE CAUSES
The Door is being opened too often.
The Cooler is too full of bottles or cans.
The power is out or the Cooler isn't
plugged in.
The LED light is broken.
The temperature is set too low or too high.
Reduce the frequency of opening the
door and give it 4–5 hours.
Check the power. Make sure that the
Cooler is plugged in.
Contact Customer Support.
Increase the temperature and use a
rag to wipe away any drops of water.
10
POSSIBLE CAUSES