Gainscha GI-2408T Series User Manual page 47

Poor print quality
Skip labels when
printing
The printing position of
small label is incorrect
Missing printing on the
left or right side of label
Wrinkle problem
Gray line on the blank
label
Irregular printing
Problem
⚫
Ribbon and media is loaded
incorrectly.
⚫
Dust or adhesive accumulation on
the print head.
⚫
Print density is not set properly.
⚫
Printhead element is damaged.
⚫
Ribbon and
incompatible.
⚫
Label size is not specified properly.
⚫
Sensor sensitivity is not set
properly.
⚫
The media sensor is covered with
dust.
⚫
Media sensor sensitivity is not set
properly.
⚫
Label size is incorrect.
⚫
The vertical offset setting in the
driver is incorrect.
⚫
Wrong label size setup.
⚫
Ribbon installation is incorrect.
⚫
Media installation is incorrect.
⚫
Print density is incorrect.
⚫
Media feeding is incorrect.
⚫
The print head is dirty.
⚫
The platen roller is dirty.
⚫
The printer is in Hex Dump mode.
⚫
Possible Cause
connector again.
⚫
Reload the supply.
⚫
Clean the print head.
⚫
Clean the platen roller.
⚫
Adjust the print density and print
speed.
⚫
Run printer self-test and check the
media are print head test pattern if there is
dot missing in the pattern.
⚫
Change proper ribbon or proper
label media.
⚫
The print head mechanism does not
latch the print head properly.
⚫
Check
correctly.
⚫
Calibrate the sensor by Auto Gap
or Manual Gap options.
⚫
Clear the GAP/Black mark sensor
by blower.
⚫
Calibrate the sensor sensitivity
again.
⚫
Set the correct label size and gap
size.
⚫
If using the software BarTender,
please set the vertical offset in the
driver.
⚫
Set the correct label size.
⚫
Please set the suitable density to
have good print quality.
⚫
Make sure the label guide touch the
edge of the media guide.
⚫
Clean the print head.
⚫
Clean the platen roller
⚫
Turn off and on the printer to skip
the dump mode.
⚫
Recovery Procedure
45
if label size is setup