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Fault
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
Appliance door can-
not be opened.
Home Connect is not
working properly.
The interior lighting
does not work.
Maximum operating
time reached.
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
The cooking result is
not satisfactory.
Cause and troubleshooting
Different causes are possible.
Check the notifications that appear on the display.
▶
→ "Displaying information", Page 11
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 30
Demo mode is switched on.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Switch off demo mode in the basic settings within approx. 5 minutes.
2.
→ "Changing the basic settings", Page 18
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 18
The cleaning function locks the appliance door;
Allow the appliance to cool down until
▶
→ "Cleaning function 'Pyrolytic activeClean'", Page 22
The childproof lock locks the appliance door.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 17
You can switch off the lock in the basic settings.
→ "Basic settings", Page 18
Different causes are possible.
Go to www.home-connect.com.
▶
Basic setting has been changed.
Change the basic setting for the lighting.
▶
→ "Basic settings", Page 18
The LED light is defective.
Call the after-sales service.
▶
→ "Customer Service", Page 30
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
To continue operation, switch the appliance off and on again using
1.
the operation.
If you do not need to use the appliance, press
2.
Tip: To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→ "Time-setting options", Page 12
The electronics have detected a fault.
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
2.
message when calling.
→ "Customer Service", Page 30
Settings were unsuitable.
Adjustment values, e.g. temperature or cooking time, depend on the recipe, quantity and
food.
Next time, set lower or higher values.
▶
Tip: A lot of other information about the food preparation and corresponding adjustment
values can be found in the Home Connect app or on our website siemens-home.bsh-
group.com .
lights up in the display.
goes out on the display.
to switch it off.
Troubleshooting en
. Reset and start
29
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