After-Sales Service - Siemens DH18100M Installation And Operating Instructions Manual

A fault, what to do?
Attention!
Repairs must only be carried out by an authorised
technician. Improper repairs can lead to risk of seri-
ous injury to the user.
If your appliance does not operate as required, it is often
due to a very minor problem. Please check whether you can
remedy the fault yourself by using the following guidelines.
You will save yourself the costs of an unnecessary visit by
customer service personnel.
The water does not heat up or not enough water flows
out of the tap:
Check the fuse in the fusebox.
Drop in pressure in the water mains. If the pressure is too
low, the appliance will not switch on.
The strainer on the tap or shower head is blocked.
Unscrew the strainer and either clean or descale it.
The corner valve is clogged. Turn on the hot-water tap
fully and open and close the corner valve several times.
Then clean the filter in the water tap.
The heater needs descaling. Arrange for a service engi-
neer to visit.
The continuous-flow heater switches off during the
drawing-off of water, resulting in a reduction in the
water temperature:
The washer inside the hot-water tap must be a non-swell-
ing type.
If you cannot resolve the problem yourself, switch off the
heater via the fuse in the domestic wiring. Arrange for a
service engineer to visit.
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After-sales service

If you call the after-sales service for assistance, please specify
the E no. and FD no. of your appliance.
These numbers can be found on the underside of the contin-
uous-flow heater.
Disposal
This appliance is labelled in accordance with Euro-
pean Directive 2012/19/EU concerning used elec-
trical and electronic appliances (waste electrical
and electronic equipment – WEEE).
The guideline determines the framework for the
return and recycling of used appliances as appli-
cable throughout the EU.
Please ask your specialist retailer about current
disposal facilities.
Guarantee
The guarantee conditions for this appliance are as defined by
our representative in the country in which it is sold.
Details regarding these conditions can be obtained from the
dealer from whom the appliance was purchased. The bill of
sale or receipt must be produced when making any claim
under the terms of this guarantee.
Subject to change without notice.