Troubleshooting
Problem
The device can´t be
switched on
The sound can´t be
heard
The WiFi connection
can´t be made
Do you still need an advice after reading this guide?
First read "Frequently Asked Questions" at
technical support.
The warranty DOESN´T APPLY to:
• using the device for other purposes than it was designed to
• installation of another firmware then the one that was installed as the original from
the factory or that is to be downloaded at
• mechanical damage of caused by inappropriate using
• damage caused by the natural elements as fire, water, static electricity, overvoltage
and so on
• damage caused by unauthorized repair
• damage of the guarantee seal or unreadable serial number of the device
Disposal: The symbol of crossed out container on the product, in the literature or on
the wrapping means that in the European Union all the electric and electronic products,
batteries and accumulators must be placed into the separate salvage after finishing their
lifetime. Do not throw these products into the unsorted municipal waste
DECLARATION OF CONFORMITY
Hereby, the company ABACUS Electric, s.r.o. declares that EVOLVEO Android Box H4
(EAN: 8594161337973) is in compliance with the requirements of the norms and
regulations, relevant for the given type of device.
The complete text of Declaration of Conformity can be found on
ftp://ftp.evolveo.com/ce
Copyright © ABACUS Electric, s.r.o.
All rights reserved.
Design and specification can be changed without prior notice.
Solution
Check if the device is connected to 230 V and check HDMI cable
connection with your TV.
Check if you haven´t muted the sound; the file that you want to
playback can also be damaged. Check volume settings in your TV.
Check your WiFi router. Make sure that you have the WiFi in your
device enabled. Try also other devices, e. g. smartphone or
laptop, if the problems with the access to your WiFi persist. If the
connection is functional choose the same connection also for the
device. Check if you are in the WiFi network coverage and if the
configuration is correct
www.evolveo.com
ftp://ftp.evolveo.com
or contact the EVOLVEO
Need help?
Do you have a question about the Android Box H4 and is the answer not in the manual?
Questions and answers