Cuckoo CMC-QSB501S Operating Instruction page 26

PLEASE CHECK BEFORE CALLING FOR SUPPORT
▼ When there is a malfunction with the product, check the following matters before contacting our customer service center.
Problem
When food is not cooked
When beans (mixed
rice/brown rice) are half-
cooked
When the food is half-cooked
or scorched
When the food overflows
during cooking
When it smells during the
Keep Warm mode
When " " appears
When the Keep Warm Time
sign blinks during the Keep
Warm mode
When " " appears
When the warning alarm rings
during the Keep Warm mode or
the Reheat function won't work
※This only applies to
during the Keep Warm mode
ICOOK Q5 PREMIUM
When cooking is not
completed even in a long
time and when "
appears
26
Checklist
•Did you press the PRESSURE COOK button?
•Did a blackout occur during cooking?
•Are the beans (mixed rice/brown rice) too dry?
•Did you properly select the menu?
•Did you precisely adjust the quantity of
ingredients?
•Did you open the Cover during steaming?
•Did you use a measuring cup?
•Did you precisely adjust the quantity of
ingredients?
•Did you precisely select the menu?
•Is the Cover closed completely?
•Is the power cord pulled out from the socket
during the Keep Warm mode?
•Did you use the Keep Warm mode for 12 hours
straight or longer?
•This indicates that the Temperature Sensor fails
to work properly.
•Have 24 hours elapsed since the Keep Warm
mode began?
•Did you press the PRESSURE COOK button
with the Keep Warm mode canceled and the
product in the Standby mode without turning
the Cover Handle to "
is completed with the power supplied?
•Is the Removable Cover mounted?
•Did you use the power properly?
•Did you use the proper power voltage?
"
Recommended Actions
•After selecting the desired menu, always press the
PRESSURE COOK button once to check if "
appears in the Display Panel.
•Refer to page 24 for the Voltage Sap Protection
function.
•Soak the beans (mixed rice/brown rice) in water or boil
them before cooking.
The mixed rice may be half-cooked according to their
type.
•Properly select the desired menu.
•Adjust the time and the heating level for cooking.
(See pages 22 and 23.)
•After the complete cooking alarm rings and the
pressure is completely removed, open the Cover and
blend the food.
•Close the Cover completely.
•Always keep the product plugged in during the Keep
Warm mode.
•Use the Keep Warm mode only for 12 hours or less.
•Shut off the power supply, and contact our customer
service center.
•After 24 hours have elapsed since the Keep Warm
mode began, the Keep Warm Time sign blinks to let
you know that the Keep Warm mode has been used
for too long.
•Turn the Cover Handle to "
to " " (Lock).
" (Open) after cooking
•Mount the Removable Cover.
(See page 12.)
•This appears when there is a malfunction with the
product (heater disconnection, insufficient quantity of
heat, etc.) and cooking is not completed in a long time.
Shut off the power supply, and contact our customer
service center.
•If you just put in water and heat it for a long time, it is
normal that "
•This product is exclusively for 120V. Use the power
properly.
"
" (Open) and then turn it
" appears.