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Solving Problems
The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
"Cleaning the Paper Path for Ink Smears" on page 71
&
The paper is curled.
Solutions
Place the paper on a flat surface to check if it is curled. If it is, flatten it.
The Position, Size, or Margins of the Copies are Incorrect
The following causes can be considered.
The paper is loaded incorrectly.
Solutions
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
"Loading Paper in the Rear Paper Feeder" on page 28
&
The originals are not placed correctly.
Solutions
❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the
scanner glass.
"Placing Originals" on page 31
&
There is dust or dirt on the scanner glass.
Solutions
When placing the originals on the scanner glass, remove any dust or dirt that has stuck to the originals,
and clean the scanner glass. If there is dust or stains on the glass, the copy area may extend to include the
dust or stains, resulting in the wrong copying position or small images.
"Cleaning the Scanner Glass" on page 71
&
>
Printing, Copying, and Scanning Quality is Poor
>
Copy Quality is Poor
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