Faults, what to do?
Faults
Water is running out.
Water not flowing in.
Dispenser is empty
and fill level display
is not flashing.
Wrong detergent/
softener has been
poured into
dispenser.
Detergent/softener
congealed in the
dispensers.
Washing-machine
door cannot be
opened.
Programme does
not start.
Detergent solution is
not drained.
Water not visible in
the drum.
Spin result not
satisfactory.
Washing wet/too
damp.
Spin cycle activated
several times.
Residual water in the
dispenser for care
product.
48
Cause/Remedy
– Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
– Start/Reload
Ü
– Tap not open?
– Filter blocked? Clean the filter. ~ Page 44
– Supply hose kinked or jammed?
– Drawer cover/rear drawer plug dirty? Cleaning ~ Page 41
– Detergent drawer not inserted correctly? Insert correctly.
~ Page 33
Dispensers:
1. Drain and clean dispensers.
2. Refill dispensers.
Clean and refill dispensers.
– Safety function active. Stop programme?
– Rinse Hold
(without final spin) selected?
$
– Can be opened via emergency release only? ~ Page 46
– Start/Reload
Ü
– Door closed?
– Childlock active? Deactivate.
– Rinse Hold
(without final spin) selected?
$
– Clean the drain pump.
– Clean outlet pipe and/or drainage hose.
Not a fault – water below the visible area.
– Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
– Less Ironing
æ
– Too low speed selected? ~ Page 22
Not a fault – unbalanced load detection system adjusts imbalance.
– Not a fault – effect of the care product not impaired.
– If required, clean insert.
not selected?
or Finish in time selected?
selected?