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Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list
below to see if you can self-diagnose the problem.
Problem
No
Picture
·
Abnormal
Picture
For more update information on our monitor
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Tech Support : 1-888-786-1688
Current Status
LED ON
LED OFF
LED Blinking
Unstable Picture
Display is missing,
center shift, or too
small or too large
in display size
Remedy
·
Using OSD, adjust brightness and contrast to
maximum or reset to their default setting.
·
Check the power switch.
·
Check if AC power cord is properly
connected to the AC adapter.
·
Check if video signal cable is properly
connected at the back of monitor.
·
Check if the power to computer system is ON.
·
Check if the specification of graphics adapter
and monitor is in compliance which may be
causing the input signal frequency mismatch.
·
Using Auto adjust button, if still display
abnormal picture then adjust Frequency,
Clock -Phase, H-Position and V-Position
with non-standard signals.
·
Using OSD, in case of missing full-screen
image, please select other resolution in your
Operating System (Windows 95/98, NT) or
other vertical refresh timing.
·
Must wait for a few seconds after adjusting
the size of the image before changing or
disconnecting the signal or powering OFF the
monitor.
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