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Aspire R5-431T Service Manual

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Aspire R5-431T/R5-471T
SERVICE
GUIDE

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  • Page 1 Aspire R5-431T/R5-471T SERVICE GUIDE...
  • Page 2 Revision History Refer to the table below for the updates made to this Aspire R5-431T/R5-471T service guide. Date Revision Chapter Updates 2015/9/15 First Release 2016/1/12 Rev 1.02 Update six face graph and SDD information 2016/1/20 Rev 1.03 Review all parts 2016/2/23 Rev 1.04...
  • Page 3 Book titles, directory names, file names, path names, and program/process names are shown in  italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as  menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped User input (text that represents information entered by a computer user, such as command...

  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features ..........1-5 Operating System .
  • Page 6 Boot..........2-13 Exit.
  • Page 7 Removing the LCD Cover ......3-48 Removing the Hinges ....... .3-54 Removing the Antenna Cables .
  • Page 8 Microsoft® Windows® 10 Environment Test ....7-4 Aspire R5-431T /R5-471T ......7-4...
  • Page 9 CHAPTER 1 Hardware Specifications...
  • Page 10 Features ..........1-5 Operating System .
  • Page 11 USB Port ........... 1-37 HDMI Port .

  • Page 13: Features

    Hardware Specifications and Configurations Features The following is a brief summary of the computer’s many features: Operating System ® Windows 10 64-bit  Platform ® ® ® Intel PENTIUM 4405U processor (2 MB L3 cache, 2.10 GHz, 15W) supporting Intel ...

  • Page 14: Storage Subsystem

    ® HDMI (High-Definition Multimedia Interface) interface support HDMI with 3D, 4Kx2K@24HZ,  deep color, and x,v,color. ® ® ® Intel HD Graphics 510 with 300-950MHz frequency, supporting Microsoft DirectX ® OpenGL Triple independent display support  9.43 million colors  External resolution / refresh rates: ...

  • Page 15: Privacy Control

    Supports 720P resolution online image applications  Wireless and networking WLAN:  WiFi 2X2 802.11a/b/g/n  WiFi 2X2 802.11b/g/n  WiFi 2X2 802.11ac  Privacy Control BIOS user/supervisor password  Kensington lock slot  Dimensions and Weight Dimensions 343.8 (L) x 245(W) x 18.5(H) mm ...
  • Page 16 Media keys Media controls: mute/pause  Volume controls: up/down  I/O Ports SD card reader  1 USB 2.0 port  2 USB 3.0 ports  1 USB 3.0 type C port  ® HDMI port  Headphone/speaker/line-out jack  DC-in jack for AC adapter ...

  • Page 17: Environment

    Power Management  Quick Access (For Win10)  Software Value Pack  Sohu Video (Win10)  User Behavior Tracking Framework (For Win10)  Wandoujia PC Client (Win10)  WildTangent Game List Setting (For Win10)  WildTangent Games (Win10)  WildTangent _Remove_From_4K ...

  • Page 18: Notebook Tour

    Notebook Tour This section provides an overview of the features and functions of the notebook. Screen View Figure 1-1. Screen View Table 1-1. Screen View Icon Item Description Webcam Web camera for video communication. A light next to the webcam indicates that the webcam is active.

  • Page 19: Keyboard View

    Keyboard View Figure 1-2. Keyboard View Table 1-2. Keyboard View Icon Item Description Keyboard For entering data into your computer. Touchpad Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Press down firmly on the touchpad surface to perform a left click.

  • Page 20: Closed Front View

    Closed Front View Figure 1-3. Closed Front View Table 1-3. Closed Front View Icon Item Description Battery indicator Indicates the computer’s battery status. Charging: The light is amber when the battery is charging. Fully charged: The light is blue when plugged in. Power indicator Indicates the computer’s power status.

  • Page 21: Left View

    Left View Figure 1-4. Left View Table 1-4. Left View Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security lock. Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer.

  • Page 22: Right View

    Right View Figure 1-5. Right View Table 1-5. Right View Icon Item Description SD Card reader Accepts one Secure Digital (SD or SDHC) card. Note: Only one card can operate at a time. Adjusts the system volume. Volume control key USB port Connects to USB devices.

  • Page 23: Base View

    Base View Figure 1-6. Base View Table 1-6. Base View Icon Item Description Speakers Deliver stereo audio output. Battery reset pinhole Simulates removing and reinstalling the battery. Insert a paperclip into the hole and press for four seconds. 1-15 Hardware Specifications and Configurations...

  • Page 24: Indicators

    Indicators The computer has two easy-to-read status indicators. The following indicators are visible even when the computer cover is closed. Table 1-7. Indicators Icon Function Description Power indicator Indicates the computer’s power status. Battery indicator Indicates the computer’s battery status. Charging: The light is amber when the battery is charging.

  • Page 25: Touchpad Basics

    Touchpad Basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.
  • Page 26 Two-finger slide: Swiftly scroll through web pages, documents and playlists by placing  two fingers on the touchpad and moving both in any direction. Figure 1-10. Two-finger slide Two-finger pinch: Zoom in and out of photos, maps and documents with a simple ...

  • Page 27: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and a numeric keypad, lock, Windows, function and special keys. Figure 1-12. Keyboard Lock Keys 1-19 Hardware Specifications and Configurations...

  • Page 28: Lock Keys

    Lock Keys The keyboard has three lock keys which the user can toggle on and off. Table 1-8. Lock Keys Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys <Fn>...

  • Page 29: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key  Application key  Table 1-9. Windows Keys Description Windows key Pressed alone, this key brings up the Start Screen. You can start typing to search for an application, just like the Windows 7 Start Menu. Functions supported by Windows 10: <...
  • Page 30 Description Windows key < > + <X>: Quick link power user commands (Opens Windows Mobility Center if present) < > + <1> ~ <9>: Go to the app at the given position on the task bar < > + <+>: Zoom in (Magnifier) <...

  • Page 31: Hotkeys

    Hotkeys The computer uses hotkeys or key combinations to access most computer controls. To activate hotkeys, press and hold the <Fn> key before pressing the key in the combination. Figure 1-13. Keyboard Hotkeys Table 1-10. Hotkeys Hotkey Icon Function Description <Fn>...
  • Page 32 Table 1-10. Hotkeys (Continued) Hotkey Icon Function Description NumLk <Fn> + <F12> Turns the number lock feature on or off. <Fn> + <> Brightness up Increases the screen brightness. <Fn> + <> Brightness Decreases the screen brightness. down Volume up Increases the sound volume.
  • Page 33 System Block Diagram eDPx4 Skylake U LPDDR3 1600MHz Page 45 LPDDR3 4G/6G/8G HDMI 1.4 DDI1 ,D/ Page 16~18 Page 48 USB3.0 Port USB 3.0 Page 52 USB 3.0 USB3.0 Type C USB3.0 Port / S&C USB CTRL d/ dW^ Page 52 Page 14 Page 13 dWD EWd...

  • Page 34: Specification Tables

    Specification Tables Computer specifications Item Metric Imperial Dimensions Length 343.8 mm 13.5 in Width 245 mm 9.65 in Height 18.5 mm 0.73 in Weight (equipped with optical 1.9 kg with 4-cell battery 4.2 lbs with 4-cell battery drive, flash drive, and battery) Input power Operating voltage 19V at 2.37A Max for 45W...

  • Page 35: System Board Major Chips

    System Board Major Chips Item Specification Core logic ® Intel 100 series Chipset family ® ® Intel HD Graphics 520/Intel HD Graphics 510 USB 3.0 ® Intel 100 series Chipset family Bluetooth (chip of WLAN Qualcomm Atheros NFA344A combo card) Wireless (chip of WLAN Qualcomm Atheros NFA344A combo card)

  • Page 36: System Memory

    Fan Speed (RPM) CPU Temperature 6800 Throttling 0% Tj100:OS Critical shut down at 98°C; EC Force shut down at 99°C System Memory Item Specification Memory controller Built in CPU Memory size 2/4/8 GB LPDDR3L SDRAM DIMM socket number Supports memory size per 8GB Max slot Supports maximum memory...

  • Page 37: Keyboard

    Item Specification BIOS Features Insyde code base  Flash ROM 8Mbit  Support Acer UI  Support multi-boot  Suspend to RAM (S3)/Disk (S4)  Various hotkeys for system control  DMI utility for BIOS serial number configurable/asset tag-  Support PXE Support WinFlash ...

  • Page 38: Hard Disk Drive (Avl Components)

    Hard Disk Drive (AVL components) Item Specification Vendor & Model HYNIX/HFS064G39MNC-3510A KINGSTON/RBU-SNS8152S3 Name Capacity (GB) Physical bytes per sector Drive Format Height x Width x 2.23x22.00x80.00 2.23x22.00x80.00 Length(mm) Disks Performance Specifications SATA revision Interface SATA Fast data transfer rate (Gbits/s, max) Sequential Read (MB/s) Sequential Write...
  • Page 39 Item Specification Fast data transfer rate (Gbits/s, max) Sequential Read (MB/s) Sequential Write (MB/s) DC Power Requirement Voltage tolerance 3.3V +/- 5% Item Specification Vendor & Model LITEON/CV1-8B128 KINGSTON/RBU-SN SKHYNIX/HFS256G Name S8152S3 39MND-3510A Capacity (GB) Physical bytes per sector Drive Format Height x Width x 2.3x22.0x80.0 2.23x22.00x80.00...
  • Page 40 Item Specification Physical bytes per sector Drive Format Height x Width x 2.3x22.00x80.00 2.23x22.00x80.00 Length(mm) Disks Performance Specifications SATA revision Interface SATA Fast data transfer rate (Gbits/s, max) Sequential Read (MB/s) Sequential Write (MB/s) DC Power Requirement Voltage tolerance 3.3V +/- 5% Item Specification Vendor &...

  • Page 41: Lcd 14.0" (Fhd, Glare)

    Item Specification DC Power Requirement Voltage tolerance 3.3V +/- 5% LCD 14.0” (FHD, Glare) Item Specification Vendor/model name B140HTB01.0 B140HAT02.0 Screen Diagonal (mm) 354.95 354.69 Display resolution (pixels) 1920x3(RGB)x1080 1920x3(RGB)x1080 Pixel Pitch (mm) 0.161(H) x 0.161 (V) 0.16101 (H) x 0.16101 (V) Typical White Luminance 200 typ., 170 min.

  • Page 42: Camera

    Resolution 32bit Intel 1600x900/60Hz 1680x1050/60Hz 1920x1080/60Hz Camera Item Specification Vendor and Model CHICONY/CNFDH1821004972LH CHICONY/CNFEH1721004971LH LITEON/4SF109N2A LITEON/4SF129N2A Type 1.0M Pixels CMOS Audio Codec and Amplifier Item Specification Audio Controller Realtek ALC255-CG Features Meets Microsoft® WLP (Windows Logo Program) and Lync™  audio requirements for Windows systems 97dB Signal-to-Noise Ratio (A-weighting) for DAC output ...

  • Page 43: Audio Interface

    Item Specification Supports three jack detection pins each designed to detect  up to 2 jacks, and SPDIF-OUT jack detection Supports combo jack with stereo headphone output and  mono microphone input on a 4-pole jack Combo jack detection without extra MOSFET needed ...

  • Page 44: Wlan Combo Card

    Item Specification Internal microphone Internal speaker/quantity Yes/(2W speaker set x2) WLAN Combo Card Item Specification Vendor and Model INTEL 7265.NGWG.W/KI.STN01.008 FOXCONN T77H644.01 FOXCONN T77H644.02 FOXCONN T77H644.03 LITEON WCBN807A-AA LITEON WCBN807A-AA(US) LITEON WCBN802A-AA Form Factor WiFi Function Wireless LAN Standards IEEE802.11a/b/g/n/ac standards Operating Frequency 5GHz 802.11ac,or 2.4/5GHz 802.11n Host Interface...

  • Page 45: Usb Port

    USB Port Item Specification USB compliance level USB 3.0, USB 2.0 XHCI Number of USB port(s) USB 3.0x3, USB 2.0x1 Location USB 3.0 two at the left side USB 3.0 type C one at the left side USB 2.0 one at the right side Output Current 0.5A for USB 2.0 connector 1.0A for USB 3.0 connector...

  • Page 46: Card Reader

    Item Specification Suspend to RAM (S3) CPU set power down, VGA Suspend, Audio, Power Down, Hard Disk Power Down. Save to Disk (S4) Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system. Card Reader Item Specification...

  • Page 47: System Interrupt Specification

    Hardware DMA System Function DMA5 Not applicable DMA6 Not Assigned DMA7 Not Assigned ExpressCard controller can use DMA 1, 2, or 5. System Interrupt Specification Hardware IRQ System function IRQ0 System timer IRQ1 Standard PS/2 Keyboard IRQ2 Not in used IRQ3 Not in used IRQ4*...
  • Page 48 I/O address (hex) System Function (shipping configuration) 02E - 02F Motherboard resources 030 - 031 Programmable interrupt controller 034 - 035 Programmable interrupt controller 038 - 039 Programmable interrupt controller 03C - 03D Programmable interrupt controller 040 - 043 System timer 04E - 04F Motherboard resources 050 - 053...
  • Page 49 I/O address (hex) System Function (shipping configuration) 1854 - 1857 Motherboard resources 2000 - 20FE Motherboard resources 3000 - 303F Intel HD Graphics 520 3040 - 305F Intel 100 Series Chipset Family SMBUS - 9D23 3060 - 307F Intel Generation Core Processor Family Platform I/O SATA AHCI Controller 3080 - 3087 Intel...
  • Page 50 1-42 Hardware Specifications and Configurations...
  • Page 51 CHAPTER 2 System Utilities...
  • Page 52 BIOS Setup Utility........2-3 Navigating the BIOS Utility .

  • Page 53: Bios Setup Utility

    System Utilities BIOS Setup Utility A hardware configuration program built into a computer’s BIOS (Basic Input/Output System). Preconfigured and optimized so users do not need to run this utility. If configuration problems occur, users may need to run Setup. Refer to Chapter 4, Troubleshooting when problem arises.

  • Page 54: Bios

    BIOS The following is a description of the tabs found on the InsydeH20 Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information This tab shows a summary of computer hardware information. Figure 2-1.
  • Page 55 Table 2-1 describes the parameters shown in Figure 2-1 Table 2-1. Parameters Parameter Description CPU Type The CPU type and speed of the system. CPU Speed The speed of the CPU. HDD Model Name The model name of HDD installed. HDD Serial Number The serial number of HDD installed.

  • Page 56: Main

    Main This tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter Description Format/Option System...
  • Page 57 Table 2-2. (Continued)BIOS Main Parameter Description Format/Option Display GPT Partition Record. Partition Record System Utilities...

  • Page 58: Security

    Security This tab shows parameters that safeguard and protect the computer from unauthorized use. Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Security Parameter Description Option Supervisor Shows the setting of the supervisor password Clear or Password Is User Password Is...
  • Page 59 Table 2-3. BIOS Security (Continued) Parameter Description Option Erase all Secure Press Enter to erase all secure boot setting. Boot Setting Select an UEFI Press Enter to select an UEFI file as trusted for executing. file as trusted for executing Restore Secure Press Enter to restore secure boot options to factory default.
  • Page 60 Removing a Password Perform the following: 1. Use the  and  keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password box appears: Figure 2-5. Set Supervisor Password 2. Type the current password in the Enter Current Password field and press Enter. 3.
  • Page 61 Changing a Password 1. Use the  and keys to highlight Set Supervisor Password and press the Enter. The Set Supervisor Password box appears. Figure 2-6. Set Supervisor Password 2. Type the current password in the Enter Current Password field and press Enter. 3.
  • Page 62 Figure 2-9. Setup Warning 2-12 System Utilities...

  • Page 63: Boot

    Boot This tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives  Onboard hard disk drive  DVD drive in the module bay  Use  and  keys to select a device and press F5 or F6 to move it up or down the list. Figure 2-10.

  • Page 64: Exit

    Exit The Exit tab allows users to save or discard changes and quit the BIOS Utility. Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Table 2-4. Exit Parameters Parameter Description Exit Saving Changes Exit System Setup and save changes to the system. Exit Discarding Changes Exit utility without saving setup data to.

  • Page 65: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted.  Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when the Flash is used.

  • Page 66: Winflash Utility

    WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double click the flash tool (an executable file). Figure 2-12. WinFlash executable 2. Click OK to begin the update. A progress screen is shown (Figure 2-13). Figure 2-13. InsydeFlash 2-16 System Utilities...
  • Page 67 3. Computer will restart and update the BIOS. Figure 2-14. BIOS Update NOTE: NOTE: If AC power is not connected, the following message is shown. Figure 2-15. AC Power Warning NOTE: NOTE: Plug in the AC power to continue. 4. Flash is complete when the message update progress 100% is shown and then loading in Windows.

  • Page 68: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provides details for removing HDD/BIOS passwords. Remove HDD Password Utilities This section provides details for removing HDD passwords. Remove HDD Password as follows: NOTE: NOTE: If the HDD password is incorrectly entered three times, an error is generated, you will see below menu (Figure 2-16).
  • Page 69 Figure 2-19. Unlock Code Example: UnlockHD 54299883 The command generates a password which can be used for unlocking the HDD. Password: 30685279 Enter the password from the Step 1 to unlock the HDD. Figure 2-20. Unlock Password NOTE: NOTE: After users clearing the HDD password, HDD maybe in “Frozen” state. Please power off system.

  • Page 70: Cleaning Bios Passwords

    Cleaning BIOS Passwords If users have set the supervisor password and forgotten it, users need cleaning BIOS passwords’ tool. If users have input wrong password for 3 times, BIOS will be locked and can’t enter BIOS setting and system. Then users need to do as follows: NOTE: NOTE: The method of cleaning BIOS passwords is a bit same as cleaning HDD password.
  • Page 71 Figure 2-23. Type command and press enter to get the password Example: UnlockHD 60102447 The command generates a password which can be used for unlocking the BIOS. Password: 75860489 Enter the password from the Step 1 to unlock the BIOS. Figure 2-24.

  • Page 72: Using Dmi Tools

    Using DMI Tools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used in the DMI pool for hardware management. NOTE: NOTE: Running the DMI tools in a bootable USB flash disk with winpe4.0X64 mode. Figure 2-26. DMI Tools Update Manufacture Name 1.
  • Page 73 Figure 2-28. Read Manufacturer Name 2. Execute < DMI.EXE /Wm> to write new Manufacturer Name(Figure 2-28 to Figure 2-30). Figure 2-29. Write Manufacturer Name 2-23 System Utilities...
  • Page 74 Figure 2-30. Write Manufacturer Name Figure 2-31. Write Manufacturer Name 2-24 System Utilities...

  • Page 75: Update Product Name

    Figure 2-32. Write Manufacturer Name Update Product Name 1. Execute < DMI.EXE /Rp> to Read Product Name(Figure 2-32 & Figure 2-33). Figure 2-33. Read Product Name 2-25 System Utilities...
  • Page 76 Figure 2-34. Read Product Name 2. Execute < DMI.EXE /Wp> to write Product Name(Figure 2-34 to Figure 2-37). Figure 2-35. Write Product Name 2-26 System Utilities...
  • Page 77 Figure 2-36. Write Product Name Figure 2-37. Write Product Name 2-27 System Utilities...

  • Page 78: Update Serial Number

    Figure 2-38. Write Product Name Update Serial Number 1. Execute < DMI.EXE /Rfgsn> to read F/G Serial Number(Figure 2-38 & Figure 2-39). Figure 2-39. Read Serial Number 2-28 System Utilities...
  • Page 79 Figure 2-40. Read Serial Number 2. Execute < DMI.EXE /Wfgsn> to write F/G Serial Number(Figure 2-40 & Figure 2-43). Figure 2-41. Write Serial Number 2-29 System Utilities...
  • Page 80 Figure 2-42. Write Serial Number Figure 2-43. Write Serial Number 2-30 System Utilities...

  • Page 81: Update Motherboard Serial Number

    Figure 2-44. Write Serial Number Update Motherboard Serial Number 1. Execute < DMI.EXE /Rmbsn> to read Motherboard Serial Number(Figure 2-44 & Figure 2-45). Figure 2-45. Read Motherboard Serial Number 2-31 System Utilities...
  • Page 82 Figure 2-46. Read Motherboard Serial Number 2. Execute < DMI.EXE /Wmbsn> to write Motherboard Serial Number(Figure 2-45 to Figure 2-48). Figure 2-47. Write Motherboard Serial Number 2-32 System Utilities...
  • Page 83 Figure 2-48. Write Motherboard Serial Number Figure 2-49. Write Motherboard Serial Number 2-33 System Utilities...

  • Page 84: Update Uuid

    Figure 2-50. Write Motherboard Serial Number Update UUID 1. Execute < DMI.EXE /RUUID> to read UUID(Figure 2-50 & Figure 2-51). Figure 2-51. Read UUID 2-34 System Utilities...
  • Page 85 Figure 2-52. Read UUID 2. Execute < DMI.EXE /GUUID> to generate and write the UUID(Figure 2-52 & Figure 2-55). Figure 2-53. Generate and Write UUID 2-35 System Utilities...
  • Page 86 Figure 2-54. Generate and Write UUID Figure 2-55. Generate and Write UUID 2-36 System Utilities...
  • Page 87 Figure 2-56. Generate and Write UUID 3. Execute < DMI.EXE /WUUID> to write UUID(Figure 2-56 & Figure 2-59). Figure 2-57. Write UUID 2-37 System Utilities...
  • Page 88 Figure 2-58. Write UUID Figure 2-59. Write UUID 2-38 System Utilities...

  • Page 89: Update Asset Tag

    Figure 2-60. Write UUID Update Asset Tag 1. Execute < DMI.EXE /Rasset> to read Asset Tag (Figure 2-60 & Figure 2-61). Figure 2-61. Read Asset Tag 2-39 System Utilities...
  • Page 90 Figure 2-62. Read Asset Tag 2. Execute < DMI.EXE /Wasset> to write Asset Tag(Figure 2-61 & Figure 2-64). Figure 2-63. Write Asset Tag 2-40 System Utilities...
  • Page 91 Figure 2-64. Write Asset Tag Figure 2-65. Write Asset Tag 2-41 System Utilities...
  • Page 92 Figure 2-66. Write Asset Tag 2-42 System Utilities...

  • Page 93: Crisis Disk Utility

    Crisis Disk Utility Crisis Disk is a BIOS recovery function, when the BIOS is damaged, users can use it to recovery the BIOS. 1. Prepare an empty USB flash disk with FAT32 format file system. 2. Copy BIOS recovery file (in the folder of crisis disk) to the root folder of the USB flash disk and make sure it is renamed to SKI2Luffy.FD.

  • Page 94: Raid 0 Creation Utility

    RAID 0 Creation Utility RAID (redundant array of independent disks) is a data storage virtualization technology that combines multiple physical disk drive components into a single logical unit for the purposes of data redundancy, performance improvement, or both.User can use this tool to build RAID 0 level.
  • Page 95 Figure 2-69. Get hard drive ID 6. Execute < rstcli64 -C -l 0 -n OEMRAID0 0-1-0-0 0-2-0-0 -s 128 > to create RAID 0. (Figure 2-70) Figure 2-70. Create RAID 0 7. After RAID 0 was created, user can install OS on RAID 0 drive. 2-45 System Utilities...
  • Page 96 2-46 System Utilities...
  • Page 97 CHAPTER 3 Machine Maintenance...
  • Page 98 Machine Disassembly and Replacement ....3-5 Recommended Equipment ......3-5 Replacement Requirements .
  • Page 99 Replacing the Thermal Module ......3-95 Replacing the Motherboard ......3-98 Replacing the IO Board .

  • Page 101: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

  • Page 102: Pre-Disassembly Instructions

    Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Figure 3-1. AC Adapter 3.

  • Page 103: Disassembly Process

    Disassembly Process The disassembly process is divided into the following sections: Main unit disassembly  The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.

  • Page 104: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Bottom Cover Battery SSD Card Touch Pad FFC IO Board FFC IO Board WLAN Card Motherboard Thermal Module LED FFC RTC Battery Speaker LED Board Touch Pad LCD Module LCD Cover Sensor Board Hinges Antenna Cables Sensor Board‐ Camera Cable Microphone  Camera Board Figure 3-2. Main Unit Disassembly Flowchart...

  • Page 105: Removing The Bottom Cover

    Removing the Bottom Cover 1. Remove 12 screws from bottom cover. Figure 3-3. Bottom Cover Table 3-2. Screws Step Screw Quantity Screw Type Torque/kgfcm Bottom Cover SCREW M2.5*6L K 2.0+/-0.2 Disassembly B-ZN #1 NY 2. Use a plastic pry slice to insert to the gap near the IO connectors, pry all edges of the top case to release all hocks.
  • Page 106 Figure 3-4. Bottom Cover Figure 3-5. Bottom Cover Figure 3-6. Bottom Cover 3-10...
  • Page 107 Figure 3-7. Bottom Cover 3. Lift the upper edge of top case to remove bottom cover. Figure 3-8. Bottom Cover 3-11...

  • Page 108: Removing The Battery

    Removing the Battery 1. Disconnect the battery cable from main board. Figure 3-9. Battery 2. Disconnect the touch pad FFC from main board. Figure 3-10. Battery 3-12...
  • Page 109 3. Tear off the mylar from battery cable. Figure 3-11. Battery 4. Remove 2 screws from battery. Figure 3-12. Battery Table 3-3. Screws Step Screw Quantity Screw Type Torque/kgfcm Battery Disassembly SCREW M2.0*3.7L 2.0+/-0.2 K W-NI #1 NY 3-13...
  • Page 110 5. Lift to remove the battery from top case. (Note: remove the battery per WEEE directive where Annex VII) Figure 3-13. Battery 3-14...

  • Page 111: Removing The Touch Pad Ffc

    Removing the Touch Pad FFC 1. Disconnect the touch pad FFC from touch pad and remove it from top case. Figure 3-14. Touch Pad FFC 3-15...

  • Page 112: Removing The Ssd Card

    Removing the SSD Card 1. Remove 1 screw from SSD card. Figure 3-15. SDD Card Table 3-4. Screws Step Screw Quantity Screw Type Torque/kgfcm SSD Card Disassembly SCREW M2.0*2.8L 1.5+/-0.2 K B-NI #1 NY 2. Pull out the SSD card left to remove it from socket of main board. Figure 3-16.

  • Page 113: Removing The Io Board Ffc

    Removing the IO Board FFC 1. Disconnect the IO board FFC from main board and IO board. Figure 3-17. IO Board FFC 2. Tear off the IO board FFC from top case to remove it. Figure 3-18. IO Board FFC 3-17...

  • Page 114: Removing The Wlan Card

    Removing the WLAN Card 1. Disconnect the antenna cables from WLAN Card. Figure 3-19. WLAN Card 2. Remove 1 screw from WLAN card. Figure 3-20. WLAN Card 3-18...
  • Page 115 Table 3-5. Screw Step Screw Quantity Screw Type Torque/kgfcm WLAN Card Disassembly SCREW M2.0*2.8L 1.5+/-0.2 K B-NI #1 NY 3. Pull out the WLAN card from the socket of main board to remove it. Figure 3-21. WLAN Card 3-19...

  • Page 116: Removing The Io Board

    Removing the IO Board 1. Remove 2 screws from IO board. Figure 3-22. IO Board Table 3-6. Screws Step Screw Quantity Screw Type Torque/kgfcm IO Board Disassembly SCREW M2.0*3.7L 2.0+/-0.2 K W-NI #1 NY 3-20...
  • Page 117 2. Lift to remove the IO board from top case. (Note: remove the PCB its area >10cm per WEEE directive where Annex VII) Figure 3-23. IO Board 3-21...

  • Page 118: Removing The Motherboard

    Removing the Motherboard 1. Disconnect the DC-IN cable and camera cable from motherboard. Figure 3-24. Motherboard 2. Disconnect the LVDS cable from motherboard. Figure 3-25. Motherboard 3-22...
  • Page 119 3. Remove cables from motherboard. Figure 3-26. Motherboard Table 3-7. Cables Color Cable Keyboard Cable BLUE Back-Light Cable YELLOW LED FFC WHITE Speaker cable GREEN RTC battery cable 3-23...
  • Page 120 4. Remove 7 screws from motherboard. Figure 3-27. Motherboard Table 3-8. Screws Step Screw Quantity Screw Type Torque/kgfcm Motherboard Disassembly SCREW M2.0*3.7L 2.0+/-0.2 K W-NI #1 NY 5. Remove 4 screws from thermal module. Figure 3-28. Motherboard 3-24...
  • Page 121 Table 3-9. Screws Step Screw Quantity Screw Type Torque/kgfcm Thermal Module SCREW M2.0*3.7L 2.0+/-0.2 Disassembly K W-NI #1 NY 6. Pull out the touch cable and camera cable from grooves of thermal module. Figure 3-29. Motherboard 3-25...
  • Page 122 7. Lift the left side of motherboard to remove it from top case. (Note: remove the PCB its area >10cm2 per WEEE directive where Annex VII) Figure 3-30. Motherboard 3-26...

  • Page 123: Removing The Thermal Module

    Removing the Thermal Module 1. Turn over the motherboard and position it on a desktop. Figure 3-31. Thermal Module 2. Tear of the tape from fan cables. Figure 3-32. Thermal Module 3-27...
  • Page 124 3. Use a pair of tweezers to prize up the bracket from motherboard. Figure 3-33. Thermal Module Figure 3-34. Thermal Module 3-28...
  • Page 125 4. Lift to remove the bracket from motherboard. Figure 3-35. Thermal Module 5. Disconnect the fan cables from motherboard. Figure 3-36. Thermal Module 3-29...
  • Page 126 6. Remove 4 screws from thermal module. Figure 3-37. Thermal Module Table 3-10. Screws Step Screw Quantity Screw Type Torque/kgfcm Thermal Module SCREW M2.0*3.7L 2.0+/-0.2 Disassembly K W-NI #1 NY 7. Lift to remove thermal module from motherboard. Figure 3-38. Thermal Module 3-30...

  • Page 127: Removing The Led Ffc

    Removing the LED FFC 1. Lift up the mylar to release the LED FFC. Figure 3-39. LED FFC 2. .Disconnect the LED FFC from LED board. Figure 3-40. LED FFC 3-31...
  • Page 128 3. Tear off the LED FFC from top case. Figure 3-41. LED FFC 3-32...

  • Page 129: Removing The Led Board

    Removing the LED Board 1. Remove 1 screw from LED Board. Figure 3-42. LED Board Table 3-11. Screws Step Screw Quantity Screw Type Torque/kgfcm LED Board Disassembly SCREW M1.6*1.8L 1.0+/-0.2 K B-NI #0 NY 2. Use a pair of tweezers to remove the LED board from top case. Figure 3-43.

  • Page 130: Removing The Rtc Battery

    Removing the RTC Battery 1. Lift up the mylar to release the RTC battery cable. Figure 3-44. RTC Battery 2. Use a plastic pry slice to insert to the gap between RTC battery and top case to remove the RTC battery from top case. (Note: remove the battery per WEEE directive where Annex VII) Figure 3-45.

  • Page 131: Removing The Speaker

    Removing the Speaker 1. Lift up the mylar to release the speaker cable. Figure 3-46. Speaker Figure 3-47. Speaker 3-35...
  • Page 132 2. Pull out the speaker cable from the position hooks and grooves of top case. Figure 3-48. Speaker 3. Use a plastic pry slice to insert to the gap between speaker box and top case to remove speaker from top case. Figure 3-49.
  • Page 133 Figure 3-50. Speaker 3-37...

  • Page 134: Removing The Touch Pad

    Removing the Touch Pad 1. Lift up the tape from touch pad. Figure 3-51. Touch Pad 2. Tear off 2 pieces of acetate fabric from touch pad and top case. Figure 3-52. Touch Pad 3-38...
  • Page 135 3. Remove 2 screws from touch pad. Figure 3-53. Touch Pad Table 3-12. Screws Step Screw Quantity Screw Type Torque/kgfcm Touch Pad Disassembly SCREW M1.6*1.8L 1.0+/-0.2 K B-NI #0 NY 4. Lift the edge of top case to an approximate 30 degree angle. Figure 3-54.
  • Page 136 5. Push forward the touch pad firstly and when unlock the touch pad from top case press down touch pad to remove it. (Note: remove the PCB its area >10cm per WEEE directive where Annex VII) Figure 3-55. Touch Pad 6.

  • Page 137: Removing The Lcd Module

    Removing the LCD Module 1. Tear off 1 piece of acetate fabric from cables. Figure 3-57. LCD Module 2. Pull out the cables from the position hooks and grooves of top case. Figure 3-58. LCD Module 3-41...
  • Page 138 3. Pull out the LVDS cable from top case. Figure 3-59. LCD Module 4. Remove 8 screws from hinges. Figure 3-60. LCD Module 3-42...
  • Page 139 Figure 3-61. LCD Module Table 3-13. Screws Step Screw Quantity Screw Type Torque/kgfcm LCD Module Disassembly SCREW M2.5*6L K 2.0+/-0.2 B-ZN #1 NY 5. Lift the bottom edge of top case to an approximate 30-degree angle. Figure 3-62. LCD Module 3-43...
  • Page 140 6. Lay down top case. Figure 3-63. LCD Module 7. Rotate the hinge to an approximate 90-degree angle. Figure 3-64. LCD Module 3-44...
  • Page 141 Figure 3-65. LCD Module Figure 3-66. LCD Module 3-45...
  • Page 142 Figure 3-67. LCD Module 8. Pull out the DC-IN cable from the position hooks and grooves of top case. Figure 3-68. LCD Module 3-46...
  • Page 143 9. Pull the upper edge of top case downward to separate top case from LCD module. (Note: remove the LCD panel per WEEE directive where Annex VII) Figure 3-69. LCD Module 3-47...

  • Page 144: Removing The Lcd Cover

    Removing the LCD Cover 1. Use a plastic pry slice to insert to the gap between LCD bezel and LCD cover to release all latches. Figure 3-70. LCD Cover Figure 3-71. LCD Cover 3-48...
  • Page 145 2. Lift the edge near camera and rotate the LCD panel up to 180 degrees and lay down the LCD panel on desktop. Figure 3-72. LCD Cover Figure 3-73. LCD Cover 3-49...
  • Page 146 3. Tear off transparent tape of LCM cable from LCD panel and disconnect the LCM cable from LCD panel. Figure 3-74. LCD Cover 4. Tear off the protect tape from touch control board. Figure 3-75. LCD Cover 3-50...
  • Page 147 5. Turn over the touch control board and disconnect cable from the touch control board. Figure 3-76. LCD Cover 6. Pull out the LCM cable from the position grooves and hooks of LCD bezel. Figure 3-77. LCD Cover 3-51...
  • Page 148 7. Lift to remove the LCD panel module from LCD cover. (Note: remove the LCD panel per WEEE directive where Annex VII) Figure 3-78. LCD Cover Figure 3-79. LCD Cover 3-52...
  • Page 149 Figure 3-80. LCD Cover 3-53...

  • Page 150: Removing The Hinges

    Removing the Hinges 1. Remove 6 screws from left hinge. Figure 3-81. Left Hinge Table 3-14. Screws Step Screw Quantity Screw Type Torque/kgfcm Left hinge Disassembly SCREW M2.5*2.9L 2.0+/-0.2 K B-ZN #1 NY SCREW M2.0*2.8L 2.0+/-0.2 K B-NI #1 NY 3-54...
  • Page 151 2. Lift to remove the left hinge from LCD cover. Figure 3-82. Left Hinge 3. Use a pair of tweezers to remove the hinge rubber from left hinge cover. Figure 3-83. Left Hinge 3-55...
  • Page 152 4. Remove 6 screws from right hinge. Figure 3-84. Right Hinge Table 3-15. Screws Step Screw Quantity Screw Type Torque/kgfcm Right Hinge Disassembly SCREW M2.5*2.9L 2.0+/-0.2 K B-ZN #1 NY SCREW M2.0*2.8L 2.0+/-0.2 K B-NI #1 NY 5. Tear off 1 piece of acetate fabric from cables. 3-56...
  • Page 153 Figure 3-85. Right Hinge 6. Pull out the antenna cables and sensor board-camera cable from the position grooves and hooks of LCD cover. Figure 3-86. Right Hinge 7. Use a pair of tweezers to remove the hinge rubber from right hinge cover. Remove the right hinge from LCD cover.

  • Page 154: Removing The Antenna Cables

    Removing the Antenna Cables 1. Pull out the antenna cables from the position grooves and hooks of LCD cover. Figure 3-88. Antenna Cable 2. Tear off the Aluminum foil of main antenna from LCD cover, and separate the main antenna PCB from LCD cover. Figure 3-89.
  • Page 155 Figure 3-90. Antenna Cable 3. Pull out the antenna cable from the position grooves and hooks of LCD cover. Figure 3-91. Antenna Cable 3-59...
  • Page 156 4. Tear off the Aluminum foil of AUX antenna from LCD cover, and separate the AUX antenna PCB from LCD cover. Figure 3-92. Antenna Cable Figure 3-93. Antenna Cable 3-60...

  • Page 157: Removing The Sensor Board-Camera Cable

    Removing the Sensor Board-Camera Cable 1. Tear off the tapes from camera cable and pull out the sensor board-camera cable from the position grooves and hooks of LCD cover. Figure 3-94. Sensor board-camera Cable 2. Disconnect the sensor board-camera cable from camera. Figure 3-95.
  • Page 158 3. Disconnect sensor board-camera cable from sensor board. Figure 3-96. Sensor board-camera Cable 3-62...

  • Page 159: Removing The Camera

    Removing the Camera 1. Separate the camera from LCD cover. Figure 3-97. Camera 3-63...

  • Page 160: Removing The Sensor Board

    Removing the Sensor Board 1. Tear off 1 piece of acetate fabric from sensor board. Figure 3-98. Sensor Board 2. Separate the sensor board from LCD cover. Figure 3-99. Sensor Board 3-64...

  • Page 161: Main Unit Reassembly Procedure

    Main Unit Reassembly Procedure Replacing the Sensor Board 1. Position the sensor board on the LCD cover, and press it to stick it on LCD cover. Figure 3-100. Sensor Board 2. Adhere 1 piece of acetate fabric on sensor board. Figure 3-101.

  • Page 162: Replacing The Camera

    Replacing the Camera 1. Position the camera on the LCD cover, and press it to stick it on LCD cover. Figure 3-102. Camera 3-66...

  • Page 163: Replacing The Sensor Board-Camera Cable

    Replacing the Sensor board-Camera Cable 1. Connect sensor board-camera cable to sensor board. Figure 3-103. Sensor board-camera Cable 2. Connect the sensor board-camera cable to camera. Figure 3-104. Sensor board-camera Cable 3-67...
  • Page 164 3. Route the sensor board-camera cable into the position grooves and hooks of LCD cover and adhere the tapes on camera cable. Figure 3-105. Sensor board-camera Cable 3-68...

  • Page 165: Replacing The Antenna Cables

    Replacing the Antenna Cables 1. Stick the AUX antenna PCB on LCD cover and adhere the Aluminum foil of AUX antenna on LCD cover. Figure 3-106. Antenna Cable 2. Route the antenna cable into the position grooves and hooks of LCD cover. Figure 3-107.
  • Page 166 3. Stick the main antenna PCB on LCD cover and adhere the Aluminum foil of main antenna on LCD cover. Figure 3-108. Antenna Cable 4. Route the antenna cables into the position grooves and hooks of LCD cover. Figure 3-109. Antenna Cable 3-70...

  • Page 167: Replacing The Hinges

    Replacing the Hinges 1. Replace the right hinge on LCD cover.Install the hinge rubber into right hinge cover to fix the cables. Figure 3-110. Right Hinge 2. Route the antenna cables and sensor board-camera cable into the position grooves and hooks of LCD cover.
  • Page 168 3. Adhere 1 piece of acetate fabric on cables. Figure 3-112. Right Hinge 4. Consolidate the right hinge with 6 screws. Figure 3-113. Right Hinge 3-72...
  • Page 169 Table 3-16. Screws Step Screw Quantity Screw Type Torque/kgfcm Right Hinge Assembly SCREW M2.5*2.9L 2.0+/-0.2 K B-ZN #1 NY SCREW M2.0*2.8L 2.0+/-0.2 K B-NI #1 NY 5. Install the hinge rubber into left hinge cover to fix the LCM cable. Figure 3-114.
  • Page 170 Figure 3-115. Left Hinge 7. Consolidate the left hinge with 6 screws. Figure 3-116. Left Hinge Table 3-17. Screws Step Screw Quantity Screw Type Torque/kgfcm Left Hinge Assembly SCREW M2.5*2.9L 2.0+/-0.2 K B-ZN #1 NY SCREW M2.0*2.8L 2.0+/-0.2 K B-NI #1 NY 3-74...

  • Page 171: Replacing The Lcd Cover

    Replacing the LCD Cover 1. Replace the LCD panel module on LCD cover. Figure 3-117. LCD Cover 2. Route the LCM cable into the position grooves and hooks of LCD bezel. Figure 3-118. LCD Cover 3-75...
  • Page 172 3. Turn over the touch control board and connect cable to the board and then lay down the touch control board on LCD bezel. Figure 3-119. LCD Cover 4. Adhere the protect tape on touch control board. Figure 3-120. LCD Cover 3-76...
  • Page 173 5. Connect the LCM cable to LCD panel and stick transparent tape of LCM cable on LCD panel. Figure 3-121. LCD Cover 6. Lift to upper edge of LCD panel module and lay it down on LCD cover. Figure 3-122. LCD Cover 3-77...
  • Page 174 Figure 3-123. LCD Cover 7. Press all edges of LCD bezel to lock all latches. Figure 3-124. LCD Cover 3-78...

  • Page 175: Replacing The Lcd Module

    Replacing the LCD Module 1. Position the LCD module to the top case, then lay down it. (Note: replace the LCD panel per WEEE directive where Annex VII) Figure 3-125. LCD Module 2. Route the DC-IN cable into the position hooks and grooves of top case. Figure 3-126.
  • Page 176 3. Press down the hinge to fix the top case. Figure 3-127. LCD Module Figure 3-128. LCD Module 3-80...
  • Page 177 4. Consolidate the hinges with 8 screws. Figure 3-129. LCD Module Figure 3-130. LCD Module Table 3-18. Screws Step Screw Quantity Screw Type Torque/kgfcm LCD Module Assembly SCREW M2.5*6L K 2.0+/-0.2 B-ZN #1 NY 3-81...
  • Page 178 5. Route the LVDS cable into the hooks of top case. Figure 3-131. LCD Module 6. Route the cables into the position hooks and grooves of top case. Figure 3-132. LCD Module 3-82...
  • Page 179 7. Adhere 1 piece of acetate fabric on cables. Figure 3-133. LCD Module 3-83...

  • Page 180: Replacing The Touch Pad

    Replacing the Touch Pad 1. Lift the edge of top case to an approximate 30 degrees angle. Figure 3-134. Touch Pad 2. Insert the touch pad into top case, and press it up to lock it into top case (Note: replace the PCB its area >10cm per WEEE directive where Annex VII) Figure 3-135.
  • Page 181 Figure 3-136. Touch Pad 3. Consolidate the touch pad with 2 screws. Figure 3-137. Touch Pad Table 3-19. Screws Step Screw Quantity Screw Type Torque/kgfcm Touch Pad Assembly SCREW M1.6*1.8L 1.0+/-0.2 K B-NI #0 NY 3-85...
  • Page 182 4. Adhere 2 pieces of acetate fabric on touch pad and top case. Figure 3-138. Touch Pad 5. Adhere the tape on touch pad. Figure 3-139. Touch Pad 3-86...

  • Page 183: Replacing The Speaker

    Replacing the Speaker 1. Position the speaker boxes on top case, and press them to adhere on top case. Figure 3-140. Speaker Figure 3-141. Speaker 3-87...
  • Page 184 2. Route the speaker cable into the position hooks and grooves of top case. Figure 3-142. Speaker 3. Adhere the mylar to fix the speaker cable. Figure 3-143. Speaker 3-88...
  • Page 185 Figure 3-144. Speaker 3-89...

  • Page 186: Replacing The Rtc Battery

    Replacing the RTC Battery 1. Position the RTC battery on top case, and press it to adhere on top case (Note: replace the battery per WEEE directive where Annex VII) Figure 3-145. RTC Battery 2. Adhere the mylar on RTC battery cable. Figure 3-146.

  • Page 187: Replacing The Led Board

    Replacing the LED Board 1. Use a pair of tweezers to position the LED board on top case. Figure 3-147. LED Board 2. Consolidate the LED Board with 1 screw. Figure 3-148. LED Board 3-91...
  • Page 188 Table 3-20. Screw Step Screw Quantity Screw Type Torque/kgfcm LED Board Assembly SCREW M1.6*1.8L 1.0+/-0.2 K B-NI #0 NY 3-92...

  • Page 189: Replacing The Led Ffc

    Replacing the LED FFC 1. Adhere the LED FFC on top case. Figure 3-149. LED FFC 2. Connect the LED FFC to LED board. Figure 3-150. LED FFC 3-93...
  • Page 190 3. Adhere the mylar to on the LED FFC. Figure 3-151. LED FFC 3-94...

  • Page 191: Replacing The Thermal Module

    Replacing the Thermal Module 1. Position thermal module on motherboard. Figure 3-152. Thermal Module 2. Consolidate thermal module with 4 screws. Figure 3-153. Thermal Module Table 3-21. Screws Step Screw Quantity Screw Type Torque/kgfcm Thermal Module SCREW M2.0*3.7L 2.0+/-0.2 Assembly K W-NI #1 NY 3-95...
  • Page 192 3. Connect the fan cables on motherboard. Figure 3-154. Thermal Module 4. Position the bracket on motherboard and fix it in the grooves of motherboard. Figure 3-155. Thermal Module 3-96...
  • Page 193 5. Adhere the tape on fan cables. Figure 3-156. Thermal Module 3-97...

  • Page 194: Replacing The Motherboard

    Replacing the Motherboard 1. Replace the main board to the top case. (Note: replace the PCB its area >10cm per WEEE directive where Annex VII) Figure 3-157. Motherboard 2. Route the touch cable and camera cable into grooves of thermal module. Figure 3-158.
  • Page 195 3. Consolidate thermal module with 4 screws. Figure 3-159. Motherboard Table 3-22. Screws Step Screw Quantity Screw Type Torque/kgfcm Thermal Module SCREW M2.0*3.7L 2.0+/-0.2 Assembly K W-NI #1 NY 4. Consolidate motherboard with 7 screws. Figure 3-160. Motherboard 3-99...
  • Page 196 Table 3-23. Screws Step Screw Quantity Screw Type Torque/kgfcm Motherboard Assembly SCREW M2.0*3.7L 2.0+/-0.2 K W-NI #1 NY 5. Connect cables to motherboard. Figure 3-161. Motherboard Table 3-24. Cables Color Cable Keyboard Cable BLUE Back-Light Cable YELLOW LED FFC WHITE Speaker cable GREEN RTC battery cable...
  • Page 197 6. Connect the LVDS cable to motherboard. Figure 3-162. Motherboard 7. Connect the DC-IN cable and camera cable to motherboard. Figure 3-163. Motherboard 3-101...

  • Page 198: Replacing The Io Board

    Replacing the IO Board 1. Position the IO board on top case. (Note: replace the PCB its area >10cm per WEEE directive where Annex VII) Figure 3-164. IO Board 2. Consolidate IO board with 2 screws. Figure 3-165. IO Board 3-102...
  • Page 199 Table 3-25. Screws Step Screw Quantity Screw Type Torque/kgfcm IO Board Assembly SCREW M2.0*3.7L 2.0+/-0.2 K W-NI #1 NY 3-103...

  • Page 200: Replacing The Wlan Card

    Replacing the WLAN Card 1. Insert the WLAN card into the socket of main board. Figure 3-166. WLAN Card 2. Consolidate WLAN card with 1 screw. Figure 3-167. WLAN Card 3-104...
  • Page 201 Table 3-26. Screws Step Screw Quantity Screw Type Torque/kgfcm WLAN Card Assembly SCREW M2.0*2.8L 1.5+/-0.2 K B-NI #1 NY 3. Connect the antenna cables to WLAN Card. Figure 3-168. WLAN Card 3-105...

  • Page 202: Replacing The Io Board Ffc

    Replacing the IO Board FFC 1. Adhere the IO board FFC on top case. Figure 3-169. IO Board FFC 2. Connect the IO board FFC to main board and IO board. Figure 3-170. IO Board FFC 3-106...

  • Page 203: Replacing The Ssd Card

    Replacing the SSD Card 1. Insert the SSD card into socket of main board. Figure 3-171. SDD Card 2. Consolidate SSD card with 1 screw. Figure 3-172. SDD Card 3-107...
  • Page 204 Table 3-27. Screws Step Screw Quantity Screw Type Torque/kgfcm SSD Card Assembly SCREW M2.0*2.8L 1.5+/-0.2 K B-NI #1 NY 3-108...

  • Page 205: Replacing The Touch Pad Ffc

    Replacing the Touch Pad FFC 1. Connect the touch pad FFC to touch pad. Figure 3-173. Touch Pad FFC 3-109...

  • Page 206: Replacing The Battery

    Replacing the Battery 1. Position the battery on top case. (Note: replace the battery per WEEE directive where Annex VII) Figure 3-174. Battery 2. Consolidate battery with 2 screws. Figure 3-175. Battery 3-110...
  • Page 207 Table 3-28. Screws Step Screw Quantity Screw Type Torque/kgfcm Battery Assembly SCREW M2.0*3.7L 2.0+/-0.2 K W-NI #1 NY 3. Adhere mylar on battery cable. Figure 3-176. Battery 4. Connect the touch pad FFC to main board. Figure 3-177. Battery 3-111...
  • Page 208 5. Connect the battery cable to main board. Figure 3-178. Battery 3-112...

  • Page 209: Replacing The Bottom Cover

    Replacing the Bottom Cover 1. Position the Bottom cover on top case.Press the four sides to fix it. Figure 3-179. Bottom Cover Figure 3-180. Bottom Cover 3-113...
  • Page 210 2. Consolidate bottom cover with 12 screws. Figure 3-181. Bottom Cover Table 3-29. Screws Step Screw Quantity Screw Type Torque/kgfcm Bottom Cover Assembly SCREW M2.5*6L K 2.0+/-0.2 B-ZN #1 NY 3-114...
  • Page 211 CHAPTER 4 Troubleshooting...
  • Page 212 Introduction ......... 4-3 General Information .

  • Page 213: Introduction

    Troubleshooting Introduction This chapter contains information about troubleshooting common problems associated with the notebook. General Information The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only.

  • Page 214: Power On Issues

    Power On Issues If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-defective FRU: Start Check AC/Battery Swap AC/Battery Power on Check Swap Daughter BD & Daughter BD &...

  • Page 215: No Display Issues

    No Display Issues If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU: START LCD Moduel Power On? Power On Issue Replace LCD Panel/LCD Cable Ext.DDRRAM Module well Check Connection connected? Replace Ext DDRRAM Ext.

  • Page 216: Lcd Failure

    5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to Failure. 7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs.
  • Page 217 LCD Failure If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU: START Swap LCD Check Module/LCD LCD Module Panel Check LCD Reassemble/Re- Connector/ plug LCD Cable Cable Swap MB Figure 4-3. LCD Failure Troubleshooting...

  • Page 218: Keyboard Failure

    Keyboard Failure If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: START Keyboard FFC Connect it Well Well Connected? Keyboard Ok? Replace Keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting...

  • Page 219: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: START Check MB T/P Reassemble the T/P FFC to MB Swap/Reassemble Check the T/P Pad or T/P Touchpad Swap MB Figure 4-5. Touchpad Failure Troubleshooting...

  • Page 220: Internal & External Speaker Failure

    Internal & External Speaker Failure If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU: S TA R T S TA R T C heck M B R eassem ble the C heck I/O B oard R eassem ble I/O S P K cable S P K cable to M B...
  • Page 221 Click Mixer to verify that other audio applications are set to 50 and not muted.     6. Navigate to Start Sound. Confirm that Control Panel Hardware and Sound Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers do not show, right-click on the Playback tab and select Show Disabled...

  • Page 222: Microphone Failure

    Microphone Failure If internal or external Microphones fail, perform the following, one at a time. Start Check Mic to Re-assemble Mic MB cable well cable to MB connected? Swap Mic module Check Mic module? and cable Replace M/B Figure 4-7. Microphone Failure 1.

  • Page 223: Usb Failure

    USB Failure If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: S t a r t C h e c k U S B b o a r d t o R e - a s s e m b le U S B M B c a b le b o a r d c a b le t o M B S w a p U S B b o a r d...

  • Page 224: Wlan Failure

    WLAN Failure If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: S ta r t T u r n o n W L A N d e v ic e W L A N d e v ic e t u r n o n ? fr o m A c e r R in g D e v ic e C o n tr o l C h e c k W L A N a n te n n a w e ll...

  • Page 225: Card Reader Failure

    Card Reader Failure If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: S t a r t C h e c k C a r d R e a d e r R e - i n s t a l l C a r d d e v i c e O K ? R e a d e r d r i v e r...

  • Page 226: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Start Fan power wire well Check Connect connected? Replace thermal Fan OK? module Heatsink well Seat it well seated? CPU OK? Replace CPU Replace M/B...

  • Page 227: Hdmi And Vga Failure

    HDMI and VGA Failure If the HDMI or VGA function fails, perform the following, one at a time. Do not replace a non-defective FRU: START Reinsert VGA/HDMI VGA/HDMI connection check Connector Check Drivers install OK Reinstall corrcet or not in Device driver manager Swap MB...

  • Page 228: Odd Failure

    ODD Failure If the ODD function fail, perform the following, one at a time. Do not replace a non-defective FRU: START ODD Device with ODD/B Reassemble ODD connection check Device ODD/B with M/B Reassemble connection check ODD/B to M/B ODD/B function Swap ODD/B check Swap MB...

  • Page 229: Other Functions Failure

    Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change main board to check if current one is defective. Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors.

  • Page 230: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range Table 4-2. POST Code Range Phase POST Code Range 0x01 - 0x0F...
  • Page 231 Table 4-3. SEC Phase POST Code Table (Continued) Functionality Name (Include\ Post Phase Description PostCode.h) Code SEC_SETUP_CAR_OK Cache as RAM test SEC_FORCE_MAX_RATIO* Tune CPU frequency ratio to maximum level SEC_GO_TO_SECSTARTUP Setup BIOS ROM cache SEC_GO_TO_PEICORE Enter Boot Firmware Volume * 3rd party relate functions – Platform dependence. Table 4-4.
  • Page 232 Table 4-4. PEI Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_ENTER_RECOVERY_MODE Recovery device Initialization PEI_RECOVERY_MEDIA_FOUND Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND Recovery image not found PEI_RECOVERY_LOAD_FILE_DONE Load Recovery Image completed PEI_RECOVERY_START_FLASH Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL Loading BIOS image to RAM PEI_FINDING_DXE_CORE...
  • Page 233 Table 4-5. DXE Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code DXE_SMART_TIMER_INIT 8259 Initialization DXE_PCRTC_INIT RTC Initialization DXE_SATA_INIT* SATA Controller earlyInitialization DXE_SMM_CONTROLER_INIT* Setup SMM Control service DXE_LEGACY_INTERRUPT* Setup Legacy Interrupt service DXE_RELOCATE_SMBASE Relocate SMM BASE DXE_FIRST_SMI SMI test DXE_VTD_INIT* VTD Initial...
  • Page 234 Table 4-6. BDS Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_CONNECT_STD_ERR Error report device initialization BDS_CONNECT_USB_HC USB host controller initialization BDS_CONNECT_USB_BUS USB BUS driver initialization BDS_CONNECT_USB_DEVICE USB device driver initialization BDS_NO_CONSOLE_ACTION Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO Display logo or system information...
  • Page 235 Table 4-6. BDS Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_LEGACY_BOOT_EVENT Last Chipset initial before boot to Legacy OS. BDS_ENTER_LEGACY_16_BOOT Ready to Boot Legacy OS. BDS_RECOVERY_START_FLASH Fast Recovery Start Flash. * 3rd party relate functions – Platform dependence. Table 4-7.
  • Page 236 Table 4-8. ACPI Function POST Table Functionality Name (Include\ Post Phase Description PostCode.h) Code ASL_ENTER_S1 Prepare to enter S1 ASL_ENTER_S3 Prepare to enter S3 ASL_ENTER_S4 Prepare to enter S4 ASL_ENTER_S5 Prepare to enter S5 ASL_WAKEUP_S1 System wakeup from S1 ASL_WAKEUP_S3 System wakeup from S3 ASL_WAKEUP_S4 System wakeup from S4...
  • Page 237 Table 4-10. InsydeH2ODDT Debugger POST Code Table (Continued) Functionality Name Post Code Description (Include\ PostCode.h) Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error (Get descriptor fail)
  • Page 238 4-28 Troubleshooting...
  • Page 239 CHAPTER 5 Jumper and Connector Locations...
  • Page 240 Clearing Password Check and BIOS Recovery ....5-6 Clearing Password Check ......5-6 Clear CMOS Jumper .
  • Page 241 Jumper and Connector Locations Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Connector Description JP8108 +3VSUS PIN J2401 RTC Battery Connector JP1602 +1.8V_DDR3 PIN JP8801 Battery PIN JP8301 +0.6VS PIN Jumper and Connector Locations...
  • Page 242 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Connector Description CON1401 Type-C Connector JP4801 HDMI Connector J5202 USB3.0 Connector J5204 USB3.0 Connector J3602 Audio Jack CON4501 eDP Connector JP8107 +5VSUS PIN JP8101 +RTC_POWER PIN JP8401 +1.8VSUS PIN CON5102 SSD Connector JP8102 +5VA PIN JP8103...
  • Page 243 Table 5-2. Mainboard Bottom Item Connector Description CON4401 DEBUG Connector J6402 LED FFC Connector JP0701, JP0702 VDDQ_CPU JP8800 +BAT BTN J6004 Battery Connector J3102 Touch pad FFC Connector JP8304, JP8300 +1.2V PIN J6403 SESER BD Connector J3104 KB LED Connector J3101 KB Connector J6003...

  • Page 244: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides procedures for: Clearing Passwords BIOS Recovery. This Machine has one Hardware Open Gap on the main board for clearing password check and one Hotkey for enabling BIOS Recovery. Clearing Password Check NOTE: NOTE: The following procedure is only for clearing BIOS Password (Supervisor Password and...

  • Page 245: Clear Cmos Jumper

    7. Press Power Button until BIOS POST is finished, then remove the conductivity tool from the JRST2001# jumper. 8. Restart the system. Press F2 to enter BIOS Setup menu. 9. If there is no Password request, BIOS Password is cleared. 10.

  • Page 246: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS, used to boot the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware once the previous BIOS flashing process failed.
  • Page 247 CHAPTER 6 FRU List...
  • Page 248 Exploded Diagrams ........6-4 Main Assembly ........6-4 FRU List .
  • Page 249 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire R5-431T/R5-471T Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE:...

  • Page 250: Exploded Diagrams

    Exploded Diagrams Main Assembly Figure 6-1. Main Assembly Exploded Diagram FRU (Field Replaceable Unit) List...
  • Page 251 Table 6-1. Main Assembly Exploded Diagram Item Description Item Description CAMERA MOD I.O HD/AR WEB CAM DMIC CABLE K/B_(UI)_MODULE/AR ANTENNA CABLE B COVER SUB ASSY DC IN CABLE BOTTOM COVER ASSY TOUCH PAD HINGE R ASSY SPEAKER 2W HINGE L ASSY WLAN CLICK PAD BRACKET MB_4G_U22/2.1G QJ8Q/AR...

  • Page 252: Fru List

    FRU List Table 6-2. FRU List Category Acer Description Acer Part No ADAPTER Adapter Chicony Power 45W 19V 1.1x3.0x7.5 KP.0450H.001 A045R016L LF Black with acer logo Adapter DELTA 45W 19V 1.1x3.0x7.5 ADP-45HE KP.04501.003 BB LF with acer logo BATTERY Battery SANYO AC14B (5.5mm) Prismatic 4S1P KT.00403.027 SANYO 4 cell 3315mAh Main COMMON (JPN 495780 in-house)
  • Page 253 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No P4HCJ SENSOR BOARD//PEGATRON 55.G7TN5.002 CABLE CLICK PAD FFC 50.G7TN5.001 P4HCJ/CVILUX/FFCC08141A15Q0139-NH CLICK PAD FFC 50.G7TN5.001 P4HCJ//JINLONG/JA3081H157088 LED BOARD FFC 50.G7TN5.002 P4HCJ/CVILUX/FFCE12091C15Q0138-NH LED BOARD FFC 50.G7TN5.002 P4HCJ//JINLONG/JA2101H157089 IO BOARD FFC 50.G7TN5.003 P4HCJ/CVILUX/FFCE24091B15Q0137-NH IO BOARD FFC 50.G7TN5.003...
  • Page 254 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No WEB CAM DMIC CABLE P4HCJ//IEC/1040106 50.G7TN5.008 WEB CAM DMIC CABLE 50.G7TN5.008 P4HCJ//HIGH-TEK/0CTPG015035N WEB CAM DMIC CABLE P4HCJ//IEC/1040091 50.G7TN5.008 WEB CAM DMIC CABLE 50.G7TN5.008 P4HCJ//HIGH-TEK/0CTAU015027N CASE/COVER/BRACKET ASSEMBLY P4HCJ LCD COVER SUB ASSY with 60.G7TN5.002 CAMERA/ANTENNA//PEGATRON LCD COVER INCL.
  • Page 255 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No Flash Disk HYNIX SSD NAND 128GB KN.1280G.001 HFS128G39MND-3510A LF+HF Flash Disk KINGSTON SSD NAND 256GB Micron KN.25607.015 16nm M.2 2280 256GB SSD LF+HF L95 Micron Flash Disk LITE-ON SSD NAND 256GB KN.2560L.012 CV1-8B256 LF+HF Flash Disk TOSHIBA SSD NAND 256GB...
  • Page 256 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No UPPER CASE ASSY INCL. SPEAKER W/ 6B.G7TN5.006 Keyboard SB3P_A50BWL SB3P Internal 13 Standard 83KS Black Arabic Y2015 Acer Legend Backlit (White) (NK.I131S.002 /NK.I131S.00Z) UPPER CASE ASSY INCL. SPEAKER W/ 6B.G7TN5.007 Keyboard SB3P_A50BWL SB3P Internal 13 Standard 84KS Black Belgium Y2015 Acer Legend...
  • Page 257 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No UPPER CASE ASSY INCL. SPEAKER W/ 6B.G7TN5.016 Keyboard SB3P_A50BWL SB3P Internal 13 Standard 83KS Black US International w/ Hebrew Y2015 Acer Legend Backlit (White) (NK.I131S.009 /NK.I131S.016) UPPER CASE ASSY INCL. SPEAKER W/ 6B.G7TN5.017 Keyboard SB3P_A50BWL SB3P Internal 13 Standard 84KS Black Hungarian Y2015 Acer...
  • Page 258 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No UPPER CASE ASSY INCL. SPEAKER W/ 6B.G7TN5.026 Keyboard SB3P_A50BWL SB3P Internal 13 Standard 84KS Black Swiss/G Y2015 Acer Legend Backlit (White) (NK.I131S.00T /NK.I131S.01Q) UPPER CASE ASSY INCL. SPEAKER W/ 6B.G7TN5.027 Keyboard SB3P_A50BWL SB3P Internal 13 Standard 84KS Black Spanish Y2015 Acer Legend...
  • Page 259 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No LCD cable OTP TYPE LCM CABLE P4HCJ//IEC/1040088 50.G7TN5.006 OTP TYPE LCM CABLE 50.G7TN5.006 P4HCJ//HIGH-TEK/0CTAU015024N OGS2 TYPE LCM CABLE P4HCJ//IEC/1040089 50.G7TN5.007 OGS2 TYPE LCM CABLE 50.G7TN5.007 P4HCJ//HIGH-TEK/0CTAU015025N OGS2 TYPE LCM CABLE P4HCJ//IEC/1040105 50.G7TN5.007 OGS2 TYPE LCM CABLE 50.G7TN5.007...
  • Page 260 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No CAMERA Chicony HD_Unified CH_OV9728_RT5838H NC.21411.03J Unified Chicony HD_Unified CH_HN165_SPA2083 AOET NC.21411.03K Unified Liteon HD_Unified LT_HN165_RTS5838H AOET NC.21411.03L Unified HD_Unified LT_OV9728_SPA2083 Largan Unified NC.21411.03M MISCELLANEOUS P4HCJ HINGE RUBBER/JING-DA 47.G7TN5.001 P4HCJ HINGE RUBBER//LEIZHAN 47.G7TN5.001 P4HCJ MIC CONDUCTIVE TAPE//E-POWER 47.G7TN5.002...
  • Page 261 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No POWER CORD 1.8M PRC 3P 27.RGV0U.004 //I-SHENG/Y536B301612180AS POWER CORD 27.RGV0U.004 CCEE/3C//WELLSHIN/WS-015D+083 POWER CORD 3P L:180cm 27.RGV0U.004 CHINA//LUXSHARE/AC-1206089-X POWER CORD KOR 27.RY8N5.001 3PIN//LINETEK/A0369090403-007 POWER CORD 27.RY8N5.001 KOR/3C,BLACK,6FT//I-SHENG/V235B30K612185 POWER CORD UK 27.RGV0U.002 3PIN//LINETEK/A0369090403-008 POWER CORD 1.8M BLACK UK 3 PIN //H05VV-F...
  • Page 262 Table 6-2. FRU List (Continued) Category Acer Description Acer Part No POWER CORD 1.8M SWISS 3P 27.RGV0U.009 //I-SHENG/UC36B30161218008 POWER CORD 27.RGV0U.009 L:180CM(SWISS)//LINETEK/K0A0369-047 POWER CORD 27.RGV0U.009 L:180cm(SWISS)//LUXSHARE/AC-1206095-X POWER CORD 1.8M DANISH 3P BLACK 27.RGV0U.007 //I-SHENG/V946B30161218009 POWER CORD 27.RGV0U.007 L:180CM(DENMARK)//LINETEK/K0A0369-048 POWER CORD 27.RGV0U.007 L:180cm(DENMARK)//LUXSHARE/AC-1206096-X POWER CORD 3P/3P...

  • Page 263: Screw List

    Screw List Table 6-3. Screw List Category Description Acer Part No. Screw SCREW M1.6*1.8L K B-NI #0 NY/KL D=6 86.G7TN5.001 SCREW M2.0*3.7L K W-NI #1 NY 86.G7TN5.002 SCREW M2.5*6L K B-NI #1 NY/KL D=5.0 SCREW M2.0*2.8L K B-NI #1 NY/KL D=5 86.G7TN5.003 SCREW M2.5*2.9L K B-ZN #1 NY 86.G7TN5.004...
  • Page 264 6-18 FRU (Field Replaceable Unit) List...
  • Page 265 CHAPTER 7 Test Compatible Components...
  • Page 266 Microsoft® Windows® 10 Environment Test ....7-4 Aspire R5-431T /R5-471T ......7-4...
  • Page 267 Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All ® of its system functions are tested under Windows 10environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 268 Microsoft Windows 10 Environment Test ® ® Aspire R5-431T /R5-471T Table 8-1. Aspire R5-431T/R5-471T Vendor Type Description Part No. Adapter 10001081 45W_3phy Adapter DELTA 45W 19V 1.1x3.0x7.5 KP.04501.003 DELTA ADP-45HE BB LF with acer logo 60016453 45W_3phy Adapter Chicony Power 45W 19V KP.0450H.001...
  • Page 269 Table 8-1. Aspire R5-431T/R5-471T Vendor Type Description Part No. 10001067 Ci76500U CPU(BGA) Intel Core i7 i7-6500U BGA KC.65001.U00 INTEL Skylake SR2EZ 10001067 PMD4405U CPU(BGA) Intel PentiumM 4405U BGA KC.44001.5UB INTEL Skylake 60040600 F80060S3 Flash Disk KINGSTON SSD NAND KN.06007.006 KINGSTON...
  • Page 270 Table 8-1. Aspire R5-431T/R5-471T Vendor Type Description Part No. 10000981 none LAN LAN none LAN without LAN NI.22400.051 MISC 60002215 LPDDRIII1GB Memory Chip SAMSUNG LPDDR3 KN.8GB0B.025 SAMSUNG 8Gb K4E8E304EE-EGCE LF+HF 23nm 178b FBGA 60002045 SK LPDDRIII1GB Memory Chip HYNIX LPDDR3 8Gb KN.8GB0G.039...
  • Page 271 Table 8-1. Aspire R5-431T/R5-471T Vendor Type Description Part No. 10001018 3rd WiFi 2x2 Foxconn 3rd WiFi 2x2 AC+ BT M.2_US NC.23611.031 HON HAI AC+ BT only QCA NFA344A MU-MIMO M.2_US only 10001023 3rd WiFi 2x2 Liteon 3rd WiFi 2x2 AC+ BT M.2_US NC.23611.033...
  • Page 272 Table 8-1. Aspire R5-431T/R5-471T Vendor Type Description Part No. 60043733 N14FHDSUPIL/ LED Touch Panel HENGHAO 14' FHD KL.1400H.001 HENGHAO TP1OGDG None Glare LP140WF6-SPD1 / HD-L140FH01-G5PA LF 220nit 25ms 700:1 Value IPS/eDP1.2/OGS/DB/CG1 0.7mm/Elan3915M 60043733 N14FHDSUPIL/ LED Touch Panel HENGHAO 14' FHD KL.1400H.002...
  • Page 273 Table 8-1. Aspire R5-431T/R5-471T Vendor Type Description Part No. 60040600 F80512S3 Flash Disk KINGSTON SSD NAND KN.51207.001 KINGSTON 512GB RBU-SNS8152S3/512GF LF+HF 60002045 SK F80512S3 Flash Disk HYNIX SSD NAND 512GB KN.5120G.027 HYNIX HFS512G39MND-3510A LF+HF 10001023 F80512S3 Flash Disk LITE-ON SSD NAND KN.5120L.005...
  • Page 274 7-10 Test Compatible Components...
  • Page 275 CHAPTER 8 Online Support Information...
  • Page 276 Introduction ......... 8-3...
  • Page 277 Online Support Information Introduction This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 278 Online Support Information...

This manual is also suitable for:

R5-471t

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