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When troubleshooting your battery, one of the most helpful tools is the battery Status Code feature of the Lithionics Battery Monitor
App. If the battery shuts down due to a protective BMS feature, please have the Bluetooth app available when resetting the battery
to identify the battery info and status code. It can be helpful to screenshot the battery info screen, which will identify the battery
state-of-charge, voltage, current, temperature, and status code. The following status code descriptions can be used in correcting the
battery fault condition.
Description of Status Codes in the Lithionics Battery Monitor App
High Voltage State
Cell Temp High/Low
NeverDie® Reserve
BMS Temp High
Reserve Range
Low Voltage State
Battery Overload
Power Off State
Overcurrent State
Short Circuit Protection
Cell Over-Voltage
Cell Under-Voltage
BMS fault
Cell 1 Balancing
Cell 2 Balancing
Cell 3 Balancing
Cell 4 Balancing
Frequently Asked Questions
1. The battery has been charging for a long time, why has it not reached 100%?
Depending on the charger output, charging could take several hours to complete. To confirm the battery is charging, check
the Bluetooth app to verify positive current is going into the battery. The voltage rise during bulk charge stage is very slow,
followed by a fast voltage rise at the end of charge to 14.4V. Once the battery reaches 14.4V, the State-of-Charge percentage
will calibrate to 100%. If no current is measured, confirm the charger is powered on, programmed correctly, and there are no
Fuses, DC breakers or disconnect switches preventing power from transferring.
2. The battery is at 100%, why is it still charging?
It is normal for the charger to finish the charging cycle for a short period of time after the State-of-Charge percentage
calibrates to 100%. A 30-60 minute absorb cycle is recommended as the battery finishes charging and the charging current
reduced. The charger should then switch to a float charging mode at the battery resting voltage.
3. I have lost battery power, why did the battery turn off?
The battery has many automatic protections that could cause the battery to turn off. Most commonly, the battery will turn
off once you reach the 10% reserve range and just needs to be recharged. Using the Bluetooth app and Status Code can
provide you with helpful information for troubleshooting.
4. Why is the battery status light flashing?
The LED flash pattern can indicate if the battery is being charged, in a low voltage state, or experiencing a fault condition.
Reference the chart on page 6 for the status light pattern descriptions.
For technical or warranty support please first contact the dealer where the system was purchased.
Additionally, for factory support please send an email with your battery's serial number to
Troubleshooting & FAQ
The battery's voltage is too high, typically 14.8V (3.75V per cell).
The battery's internal temperature is outside of the operating limits.
The battery is in the NeverDie® Reserve State, allowing access to reserve energy.
The temperature of the BMS is too high, typically due to high charge or discharge current.
The battery's voltage is low (below 12.0V and/or 10%) and should be charged soon.
The battery's voltage is very low (below 10.4V) and should be charged immediately.
The charge or discharge current is over 125A and power will be turned off after 2 minutes.
The battery was turned off by the Power Button.
The discharge current has exceeded 600A, and power is now turned off.
The discharge current has exceeded 1200A, and power is now turned off.
One of the battery's cell voltages is too high. Charge current to the battery is disabled.
One of the battery's cell voltages is too low. Discharge current from the battery is disabled.
A BMS fault is present.
Cell 1 is balancing.
Cell 2 is balancing.
Cell 3 is balancing.
Cell 4 is balancing.
Contact Information
LITHIONICS BATTERY, CLEARWATER, FL 33765 USA
PH: 727.726.4204 | FAX: 727.797.8046 | WEB: LITHIONICSBATTERY.COM
Support@LithionicsBattery.com
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