HP 262586-B21 Quickspecs page 4

QuickSpecs
HP Server Support
Care Pack Installation
Hardware Installation (Electronic)
Three-year limited warranty, including hardware diagnostic support, pre-failure warranty (coverage of hard drives, memory and
processors). The warranty is fully supported by HP Services and a worldwide network of resellers and service providers. In addition
90-day's getting started software telephone support may be covered under the warranty or available for an additional fee.
Enhancements to warranty services are available through HP Care Pack services.
NOTE: Limited warranty is 3 year parts only NOTE:
NOTE: NOTE:
Care Pack services provide a range of life cycle support options that let you choose the service levels that meet your business
requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7 days call window with
options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and VMWare-based IT solutions
helping to deliver high level of application availability. Response times range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution
HP Care Pack Services include HP branded hardware options qualified for the server, purchased at the same time or afterwards,
internal to the enclosure, as well as 22" and smaller external monitors and tower UPS options up to 3KVA. 22" and smaller external
monitors will be covered at the same service level and coverage period as the server. For servers or storage systems installed within a
rack, service also covers all HP qualified rack options installed within the same rack.
NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or resellers or visit our worldwide NOTE: NOTE: NOTE:
Web site on the internet at:
http://www.hp.com/hps/carepack
NOTE: NOTE: NOTE: NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us at:
http://www.hp.com/hps
NOTE: Additional information regarding worldwide limited warranty and technical support is available at: NOTE:
NOTE: NOTE:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
HP ProLiant Server Support HP ProLiant Server Support HP ProLiant Server Support HP ProLiant Server Support
All ProLiant Servers running any operating system is supported on both the 0x1x8 and 0x2x16 HP Server Console Switches.
HP Integrity Server Support HP Integrity Server Support HP Integrity Server Support HP Integrity Server Support
Server Server Server Server
HP Integrity rx1600
HP Integrity rx1620
HP Integrity rx2600
HP Integrity rx2620
HP Integrity rx4640
1
HP Integrity rx5670
1
HP Integrity rx7620
1
HP Integrity rx8620
HP Integrity Superdome
Servers
HP-UX HP-UX HP-UX HP-UX
HP-UX 11i v2 Windows Server 2003
HP-UX 11i v2 Windows Server 2003
HP-UX 11i v2 Windows Server 2003
HP-UX 11i v2 Windows Server 2003
HP-UX 11i v2 Windows Server 2003
HP-UX 11i v2 Windows Server 2003
Not Supported Windows Server 2003
Not Supported Windows Server 2003
Not Supported Use HP IP console
262585-B21 or
DA - 11451 Canada — Version 9 — September 26, 2005
Windows Windows Windows Windows
Red Hat, SUSE
Red Hat, SUSE
Red Hat, SUSE
Red Hat, SUSE
Red Hat, SUSE
Not Supported
Not Supported
Not Supported
Not Supported
262586-B21
HP IP Console Switches HP IP Console Switches HP IP Console Switches HP IP Console Switches
Linux Linux Linux Linux Interface Adapter Interface Adapter Interface Adapter Interface Adapter
U2871E
USB
USB
USB
USB
USB
USB
USB
USB
N/A
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