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Sentry, and its subsidiaries, reserves the right to make product design changes or improvements
without notice and without imposing any obligation upon itself to install these changes or
improvements on its products previously manufactured.
is warranty is for the sole bene t of the original purchaser and is not transferable unless agreed
to in writing by Sentry Equipment Corp.
Receiving Shipments (including loss or damage by transportation)
It is the customer's responsibility to check for missing cartons and sign of damage to cartons. If
found, customer should note missing and/or damaged cartons on the delivery receipt and have
delivery receipt signed by the representative of the transportation company. If unpacking discloses
concealed damage from rough handling, the customer should request a concealed damage
inspection from the transportation company.
e Sentry Customer Service Department will aid your organization in any claim proceeding for
shortages or damages in shipment, but it is the receiver's responsibility to le claim with the carrier
for damage or loss.
Liability Limitation
IN NO EVENT, WHETHER FOR BREACH OF WARRANTY OR OTHER CONTRACT
BREACH, NEGLIGENCE OR OTHER TORT, OR ON ANY STRICT LIABILITY THEORY,
SHALL SENTRY EQUIPMENT CORP., ITS SUBSIDIARIES OR ITS SUPPLIERS BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING
BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION,
LOSS OF INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF,
OR INABILITY TO USE, THE PRODUCTS, EVEN IF SENTRY EQUIPMENT CORP. OR ANY
OF ITS SUBSIDIARIES, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Customer Actions for Claims on Products during the Warranty Period
1. Contact the Customer Service Department, Sentry Equipment Corp, Oconomowoc, WI,
Telephone: 262-567-7256, to obtain a Return Material Authorization (RMA) number.
2. You will be sent an "RMA" and a "Decontamination Statement" that is required to be lled out
and returned with the equipment.
3.
e following information must appear on the outside of the package:
a. RMA number marked on outside of box.
b. Decontamination Statement lled out and attached to outside of box.
4. Return defective equipment FREIGHT PREPAID. Collect shipments will be refused.
5.
e factory will not process warranty claims until the customer has properly accomplished the
above items.
6.
e Sentry factory may accept the entire claim, a part of the claim or none of the claim if our
inspection of returned parts proves the failure was for reasons other than defective material or
factory workmanship.
Important Notes:
1. Sentry will not be responsible for damage incurred during the return shipment.
2. All returns subject to inspection and a minimum $100.00 evaluation fee for any
products found not to be defective.
3.
is RMA is not authorization for credit. Credits and/or replacements will be issued
upon evaluation of returned goods.
4. RMA is valid for thirty (30) days from issue date.
Z10000 Natural Gas Odorization System
Standard Warranty
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