LG R5-PRO Owner's Manual page 19

global_main.book.book Page 19 Monday, July 3, 2023 4:33 PM
However, if the drawing is saved by pressing the
power button for 3 seconds, it will not be
deleted.
• If the drawing is distorted or there are missing
spaces, initialize the drawing by turning the
main power switch of the robot vacuum cleaner
off and on before saving the drawing.
• The robot vacuum cleaner updates the drawing
every time it cleans. If the robot vacuum cleaner
is turned off while cleaning, the drawings up to
that point are saved in the LG ThinQ app.
• After the drawing is completely saved, you can
delete the drawing by pressing the charging
button on the robot vacuum cleaner for more
than 15 seconds. At this time, the product is
initialized and reconnect to the LG ThinQapp.
Before Using LG ThinQ
Application
1
Use a smartphone to check the strength of the
wireless router (Wi-Fi network) near the
appliance.
• If the distance between the appliance and
the wireless router is too far, the signal
becomes weak. It may take a long time to
register or fail to install the application.
2
Turn off the Mobile Data or Cellular Data on
your smartphone.
3
Connect your smartphone to the wireless
router.
SMART FUNCTIONS
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
Indicator on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults,
malfunctions, or errors caused by network
connection.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended), and
register the product again.
• If the connection with the LG ThinQ is lost while
using the product, press and hold the power
button for 3 seconds to turn the product off and
then on again.
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