Dyson AM01 Operating Manual

QUESTIONNAIRE
Please take a few moments to answer our questions.
They will help us develop new products for the future.
1 Do you own any other air movement products? 6 Do you own other Dyson products?
Air conditioner Table fan Vacuum cleaner
Ceiling fan Tower fan Handheld
Pedestal fan Floor fan Handstick
Humidifier No (please go to question 3) Fan
Air purifier No
Fan heater
Other, please specify
7 Where do you intend to use the Dyson fan?
(Please tick as many boxes as applicable)
2 Which brand of fan are you replacing or adding to?
Bedroom
Dyson Heller Lounge
Mistral Coral Breeze Dining room
Dimplex Sunbeam Kitchen
IXL Don't know Study
Other, please specify Other, please specify
3 Why did you choose to buy a Dyson fan?
8 What is your household income?
(Please rate each statement on a scale of 1 to 5,
Less than $45,000
1 being the least important and 5 the most important).
Between $45,000 – $75,000
1 2 3 4 5 Between $75,000 – $100,000
Over $100,000
Dyson reputation ■ ■ ■ ■ ■
Smooth, powerful airflow ■ ■ ■ ■ ■
Previous experience of Dyson ■ ■ ■ ■ ■
9 To which age group do you belong?
Safety ■ ■ ■ ■ ■
16 – 24
Features ■ ■ ■ ■ ■
25 – 34
Easy to clean ■ ■ ■ ■ ■
35 – 44
Price/special offer ■ ■ ■ ■ ■
45 – 54
Store staff recommendation ■ ■ ■ ■ ■
55 – 64
Latest model/technology ■ ■ ■ ■ ■
65+
Aesthetics ■ ■ ■ ■ ■
Friend/family recommendation ■ ■ ■ ■ ■
10 Would you recommend a Dyson fan to your friends and family?
Yes
4 Where did you first hear about Dyson fans?
No
From friends and family
From a TV/magazine/internet advert
Saw it in a store catalogue
11 Do you have children?
Saw it in a store
Under 5 years
Recommended by salesperson
5+ years
Online blog/review article
No children
Email from Dyson
Children no longer at home
Pregnant
5 Where did you look for additional information?
Dyson website
12 Which best describes your home?
Online reviews and forums
Up to 2 beds
Retail staff
3-4 beds
Retail catalogue
More than 4 beds
No additional research was done
THANK YOU FOR YOUR TIME
AUSTRALIAN CONSUMER LAW DYSON CUSTOMER CARE DETAILS
If there are any queries, please call the Dyson Customer Care Helpline
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required AU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST)
by the Australian Consumer Law: In Australia, your Dyson fan comes with
statutory guarantees that cannot be excluded under the Australian Consumer www.dyson.com.au
Law. You are entitled to a replacement or refund for a major failure and for NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm)
www.dyson.co.nz
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson fan repaired or replaced if it fails to be of SG: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm)
www.dyson.com.sg
acceptable quality and the failure does not amount to a major failure.
ID: 021 707 39766 (Mon-Fri 9:00am to 5:00pm)
www.dyson.co.id
DYSON 2 YEAR GUARANTEE
ABOUT YOUR PRIVACY
TERMS AND CONDITIONS
Dyson may use your information provided for future marketing and research
Terms and conditions of your Dyson 2 year guarantee.
purposes (including sending commercial electronic messages) and may disclose
• The Dyson guarantee becomes effective from the date of purchase.
it to third parties for the purposes of providing the services you have requested,
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
or to our business partners or professional advisers. If you wish to access
Ltd. (NZ), Singapore's authorised agent - Service @Home Pte Ltd. Indonesia's your personal information or see our full privacy policy, please contact us at
authorised agent - PT Higienis Indonesia or their authorised agents. customercare@dyson.com.au
• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd. or PT Higienis Indonesia. DISPOSAL INFORMATION
• The repair and replacement of the fan under Dyson guarantee will not extend
Dyson products are made from high grade recyclable materials. Please dispose
the Dyson guarantee period.
of this product responsibly and recycle where possible.
• The Dyson guarantee provides benefits which are additional to, and do not
When your Dyson fan reaches the end of its life, we are responsible for its safe
affect, your statutory rights and remedies as a consumer.
disposal. You can send your old Dyson fan back to us (at our cost) and we will
• You must provide proof of (both the original and any subsequent) delivery/
organise for it to be recycled.*
purchase before any work can be carried out on your Dyson fan. Without
*Please note that not all parts are recyclable. Recycling of parts is subject to the
this proof, any work carried out pursuant to the Dyson guarantee and any
capabilities of 3rd party suppliers. Available in Australia only.
associated delivery charges (both to and from us) will be at your cost, subject to
Simply:
your statutory rights and remedies as a consumer. Please keep your receipt or
1. Box up your old Dyson fan.
delivery note.
2. Take your package to your local post office and send to the address below:
Dyson We Recycle
WHAT IS COVERED
Reply Paid 83215
Dyson Service Centre
Your Dyson guarantee covers:
Unit 6 & 7, 7-11 Parraweena Rd
• The repair or replacement of your fan if your fan is found to be defective due to
Taren Point, NSW 2229.
faulty materials, workmanship or function within 2 years of purchase or delivery
(if any part is no longer available or out of manufacture Dyson will replace it
with a functional replacement part). PRODUCT INFORMATION
• Use of the fan in the country of purchase.
Please note: Small details may vary from those shown.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Normal wear and tear.
• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the fan which is not in accordance with this manual.
• Damage as a result of use not in accordance with the rating plate.
• Blockages – please refer overleaf for details on how to unblock the fan.
Dyson Customer Care
• Use of parts and accessories other than those produced or recommended
by Dyson. If you have a query about your Dyson fan, call the Dyson
• Damage from external sources such as transit, weather, electrical outages or Customer Care Helpline with your serial number and details
of where and when you bought the fan, or contact us via the
power surges.
• Repairs or alterations carried out by parties other than Dyson or its Dyson website. The serial number can be found on the rating
plate which is on the base of the product.
authorised agents.
• Failures caused by circumstances outside Dyson's control.
If your Dyson guarantee does not apply, you may have statutory rights and
AU Dyson Customer Care
remedies available to you as a consumer.
customercare@dyson.com.au
1800 239 766
If you are in doubt as to what is covered by your Dyson guarantee, please call
the Dyson Customer Care Helpline on:
Dyson Appliances (Aust) Pty Ltd.,
Australia 1800 239 766
PO Box 2835,
New Zealand 0800 397 667
Taren Point, NSW 2229,
Singapore 7000 435 7546
Australia
Indonesia 021 707 39766
www.dyson.com.au
Remember: Always disconnect plug from mains before inspecting for problems.
If the fan will not operate, first check the mains socket has electricity supply and
NZ Dyson Customer Care
that the plug is properly inserted into the socket.
dyson@averyrobinson.co.nz
0800 397 667
REGISTERING YOUR GUARANTEE
Avery Robinson Ltd.,
Unit F, 151D Marua Road,
To help us ensure you receive prompt and efficient service, please register as a
Ellerslie, Auckland 1051,
Dyson fan owner. There are three ways to do this:
• Online (Australia and New Zealand only) New Zealand
AU: www.dyson.com.au/register www.dyson.co.nz
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline. SG Dyson Customer Care
• By completing and returning the enclosed form to us by mail.
singapore@dyson.com
This will confirm ownership of your Dyson fan in the event of an insurance loss,
7000 435 7546
and enable us to contact you if necessary.
Service @ Home Pte. Ltd.,
2 Leng Kee Road,
DYSON CUSTOMER CARE
#04-09A Thye Hong Centre,
Singapore 159086
If you have a query about your Dyson fan call the Dyson Customer Care
Helpline and quote your serial number, or contact us via the Dyson website. www.dyson.com.sg
The serial number can be found on the rating plate which is on the base of
ID Dyson Customer Care
the product.
Most queries can be solved over the phone by one of our Dyson Customer Care service@higienis.com
Helpline staff.
021 707 39766
If your Dyson fan needs servicing, call the Dyson Customer Care Helpline to
PT. Higienis Indonesia
discuss the available options.
Permata Plaza Top Floor, TF-04,
To enable us to carry out work on your Dyson fan, please contact the Dyson
Customer Care Helpline to obtain a reply paid address in your state (available JI, M. H. Thamrin Kav. 57,
in Australia only). Jakarta 10350
Indonesia
If your fan is under Dyson guarantee and the repair or replacement is covered, it
www.dyson.co.id
will be repaired or replaced at no cost. If the repair or replacement is found not
to be covered under the Dyson guarantee, the repair or replacement of the fan
and any associated delivery charges (both to and from us) will be at your cost, www.dyson.com
subject to your statutory rights and remedies as a consumer.
JN.43211 PN.18431-01-08 06.09.11
OPERATING MANUAL
ASSEMBLY
1 2
Lower the loop amplifier onto Once aligned, turn the loop
the base, aligning the arrows. amplifier clockwise to lock.
click
REGISTER
YOUR DYSON
2 YEAR
GUARANTEE
TODAY
ON/OFF
IMPORTANT
Remove the clear
film once the machine
is assembled
1
click
2 1
AIRFLOW OSCILLATION
CONTROL