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Troubleshooting
PROBLEM
Appliance does not operate.
Compressor turns on and off
frequently.
Temperature inside the
appliance is too warm.
Temperature inside the
appliance is too cold.
Popping or cracking sound
when compressor comes on.
Bubbling or gurgling sound,
like water boiling.
Vibrations.
Moisture forms on inside
freezer walls.
Moisture forms on outside of
appliance.
The door will not close
properly.
POSSIBLE CAUSE
Not plugged in.
The circuit breaker tripped or a blown fuse.
The room temperature is hotter than normal.
A large amount of food has been added to the freezer. The
door is open too often, or not fully closed.
The temperature control is not set correctly. The door gasket
does not seal properly.
The appliance does not have the correct clearances.
The appliance has recently been disconnected for a period of
time. Four hours are required for the appliance to cool down
completely.
Temperature control is set too warm. Turn the control to a
cooler setting and allow several hours for the temperature to
stabilize.
Door is kept open too long or opened too frequently. Open the
door less. The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored
recently. Wait until the appliance has had a chance to reach its
selected temperature.
The appliance has recently been disconnected for a period of
time. Four hours are required for the appliance to cool down
completely.
Temperature control is set too cold. Turn the control to a
warmer setting and allow several hours for the temperature to
stabilize.
Metal parts undergo expansion and contraction, as in hot water
pipes. This is normal. Sound will level off or disappear as
freezer continues to run.
Refrigerant (used to cool appliance) is circulating throughout
the system. This is normal.
Check to assure that the appliance is level.
Floor is uneven or weak. Appliance rocks on the floor when it is
moved slightly. Be sure floor can adequately support appliance.
Level the appliance by adjusting the adjustable feet.
The appliance is touching the wall. Re‐level the appliance and
move it from the wall. See "Installation Instructions".
Weather is hot and humid, which increases internal rate of frost
build‐up. This is normal.
Door is slightly open.
Door is kept open too long, or is opened too frequently. Open
the door less often. The door is not sealed properly.
Door is slightly open, causing cold air from inside the freezer to
meet warm moist air from outside.
The appliance is not level. The gasket is dirty.
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