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TROUBLESHOOTING
PROBLEM
Appliance does not operate.
Compressor turns on and off frequently.
Temperature inside the appliance is too warm.
Temperature inside the appliance is too cold.
Popping or cracking sound when compressor comes on.
Bubbling or gurgling sound, like water boiling.
Vibrations.
Moisture forms on inside freezer walls.
Moisture forms on outside of appliance.
The door will not close properly.
IMPORTANT: If your appliance appears not to be operating correctly, turn off the appliance at the
switch and then contact the Service Department.
DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF.
The appliance must be accessible for a qualified person to perform any necessary repair.
To replace the globe (220‐240V AC, 10W E14), first turn the appliance off and unplug from the power
source. Remove the drip tray. Push the clear cover towards the back of the appliance and remove.
Unscrew the globe and replace. Align the cover with the mounting and pull forward to clip in place.
Replace the drip tray
POSSIBLE CAUSE
Not plugged in.
The circuit breaker tripped or a blown fuse.
The room temperature is hotter than normal.
A large amount of food has been added to the freezer.
The door is open too often, or not fully closed.
The temperature control is not set correctly.
The door gasket does not seal properly.
The appliance does not have the correct clearances.
The appliance has recently been disconnected for a period of time. Four
hours are required for the appliance to cool down completely.
Temperature control is set too warm. Turn the control to a cooler setting
and allow several hours for the temperature to stabilize.
Door is kept open too long or opened too frequently. Open the door less.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored recently. Wait
until the appliance has had a chance to reach its selected temperature.
The appliance has recently been disconnected for a period of time. Four
hours are required for the appliance to cool down completely.
Temperature control is set too cold. Turn the control to a warmer setting
and allow several hours for the temperature to stabilize.
Metal parts undergo expansion and contraction, as in hot water pipes. This
is normal. Sound will level off or disappear as freezer continues to run.
Refrigerant (used to cool appliance) is circulating throughout the system.
This is normal.
Check to assure that the appliance is level.
Floor is uneven or weak. Appliance rocks on the floor when it is moved
slightly. Be sure floor can adequately support appliance. Level the
appliance by adjusting the adjustable feet.
The appliance is touching the wall. Re‐level the appliance and move it from
the wall. See "Installation Instructions".
Weather is hot and humid, which increases internal rate of frost build‐up.
This is normal.
Door is slightly open.
Door is kept open too long, or is opened too frequently. Open the door less
often. The door is not sealed properly.
Door is slightly open, causing cold air from inside the freezer to meet warm
moist air from outside.
The appliance is not level. The gasket is dirty.
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