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LG WT21BVW Owner's Manual

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OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WT21BVW / WT21PBV6
MFL71959002
Rev.00_041323
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Scan the QR code to see the manual.
www.lg.com

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Summary of Contents for LG WT21BVW

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH WT21BVW / WT21PBV6 www.lg.com MFL71959002 Rev.00_041323 Copyright © 2023 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Preparing the Wash Load ................15 Adding Detergents, Softeners and Bleaches..........17 Control Panel ....................19 Programme Table ....................22 Extra Options and Functions ................25 SMART FUNCTIONS LG ThinQ Application ..................30 Smart Diagnosis ....................32 MAINTENANCE Cleaning after Every Wash ................34 Cleaning the Appliance Periodically ..............34 TROUBLESHOOTING...

  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4 SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • Cleaning and user maintenance shall not be made by children without supervision. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Page 5 SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
  • Page 6 • Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. • If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
  • Page 7 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.

  • Page 8: Installation Parts And Specifications

    Accessories *1 The included accessories vary depending on the model you purchased. *2 This accessory is not included in the product, but you can purchase it from the LG service centre. Door Tempered Glass Dispenser Drawer Cold and Hot Water Inlet Hoses...
  • Page 9 INSTALLATION Max. Efficient Model Efficient Load Water Level Washing time Capacity Programme Quick Wash + Press and hold WT21BVW / 21 kg 7 kg the Spin 17 minutes WT21PBV6 button for 3 seconds Dimension(mm) D’ H’ 1040 1355...

  • Page 10: Installation Place Requirements

    INSTALLATION Installation Place • To prevent damage, do not remove the foam insert from the tub until the appliance is in Requirements the final location. Before installing the appliance, check the following information in order to install the appliance in a correct place.

  • Page 11: Connecting The Water Inlet Hoses

    WARNING serious malfunctioning. Contact your local • This appliance must only be used for domestic authorised LG repairer. household purposes and should not be used • The power plug must be plugged into an with movable home or house.

  • Page 12: Installing The Drain Hose

    INSTALLATION Connecting the Hose to the • The water supply hose supplied may vary from country to country. Make sure to connect the Appliance blue supply hose to the COLD water tap, and the orange supply hose to the HOT water tap. Screw the water inlet hose to the water inlet valve on the back of the appliance.

  • Page 13: Levelling The Appliance

    INSTALLATION • If the drain hose is too long, do not force the need to stop or reduce excessive noise and drain hose further into the drain outlet. This will vibration. cause abnormal noise. • Do not install the appliance on any elevated surface or platform, as it may become unstable NOTE and cause serious injury and damage.
  • Page 14 INSTALLATION Insert the 2 screws into the holes to assemble the anti-rat cover to the appliance.

  • Page 15: Operation Operation Overview

    OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will Using the Appliance sound. Immediately remove your clothing from the appliance to reduce wrinkling. Before the first wash, select the Normal programme and add a half amount of detergent. NOTE Start the appliance without clothes.
  • Page 16 OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...

  • Page 17: Adding Detergents, Softeners And Bleaches

    OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
  • Page 18 OPERATION Adding Fabric Softeners bleach dispenser . Avoid splashing or overfilling. Add a fabric softener to the maximum fill line. • If the softener is concentrated, then it should be diluted. • Mix powdered bleach with water to a liquid consistency and pour it into the bleach •...

  • Page 19: Control Panel

    • To use an extra option and function, press the button. • To use an extra option and function with asterisk, press and hold the button for 3 seconds. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely.
  • Page 20 OPERATION • In order to use this function, refer to SMART FUNCTIONS. Wi-Fi Press and hold the Water button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application. START/PAUSE Button • Press this button to start or pause the washing progarmme.
  • Page 21 OPERATION Icons on the Display For Steam Models For Non-Steam Models This icon lights up when the Strong Wave option is activated. θ This icon lights up when the Scent+ option is activated. (for Steam Models Only) κ This icon lights up when the programme starts and the door is locked. This icon lights up when the Tub Clean option is activated.

  • Page 22: Programme Table

    OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the washing programme button to select the desired programme. • When you select a wash programme, the light for the corresponding wash programme will turn on. Normal Description Use this programme to wash normal laundry.
  • Page 23 OPERATION Allergy Care (for Steam Models Only) Description This programme is specifically designed for reducing certain allergens at a powerful, high temperature. • Stains that can be easily removed with this programme are coffee, soda, juice, soy sauce etc. • If only cold water is connected, it takes longer washing time as heating time lengthens.
  • Page 24 OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.

  • Page 25: Extra Options And Functions

    OPERATION Extra Options NOTE • Delay End option can be selected for every washing programme in the table below except the Delicates programme. • All extra options cannot be selected at the same time in the Normal programme. • : Available / X: Not available For Steam Models Programme Steam...
  • Page 26 OPERATION required and recommended to avoid linting and Steam (For Steam Models Only) unbalanced errors when the load is bulky but Adding this option helps provide better cleaning lightweight. results. • Press Water option until the desired water level Strong Wave (For Non-Steam Models Only) is selected.
  • Page 27 OPERATION Using Basic Options NOTE Delay End • Once this function is set, all buttons are locked Use this function to delay ending time. The except the POWER button. appliance will start automatically and finish after a • When the controls are locked, and the specified time interval.
  • Page 28 OPERATION • When this function is deactivated, a beeper will sound and the remaining time for the current cycle will reappear on the display. Beeper Use this option to adjust the volume of the sound and turn the beeper off or on. •...
  • Page 29 OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Rinse and Spin Spin only Rinse only Wash only Press the POWER button. Press the Rinse Press the Spin Press the Rinse Press the Wash button.

  • Page 30: Smart Functions

    SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
  • Page 31 • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. Run the LG ThinQ app and sign in with your existing account or create an LG account to • The wireless network name (SSID) should be a sign in.

  • Page 32: Smart Diagnosis

    LG ThinQ application. turned off remotely from the application or this function is disabled. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow • If the door has been opened, you can not start a the instructions provided in the LG ThinQ cycle remotely.
  • Page 33 SMART FUNCTIONS smartphone mouthpiece to the POWER button until the data transfer is complete. • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed. After the data transfer is complete, the diagnosis will be displayed in the application.

  • Page 34: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
  • Page 35 MAINTENANCE Cleaning the Water Inlet Filter • For models without a lint filter, the lint is discharged when the water drains during washing. Water inlet filter collects lime or any small objects that may be in water supplied to the appliance. Clean the water inlet filter regularly.
  • Page 36 MAINTENANCE Wash the filter with a soft brush. CAUTION • Do not drop the filter on the floor. • Be careful not to get your fingernails caught in the filter when you handle the filter. • The lint filter should be back into its original position after being washed to avoid damage to your laundry items.
  • Page 37 MAINTENANCE Turn the cap on the rear of the appliance counter-clockwise and pull it out. Remove any foreign objects and fluff inside pump casing and from the filter. Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap.

  • Page 38: Troubleshooting

    You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
  • Page 39 TROUBLESHOOTING Symptoms Possible Cause & Solution Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum. FOREIGN OBJECTS ERROR • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.
  • Page 40 TROUBLESHOOTING Symptoms Possible Cause & Solution A motor error has occurred. DRAIN MOTOR ERROR • Unplug the appliance and call for service. is not an error. This prevents children from changing cycles or operating the appliance. CHILD LOCK FUNCTION • Turn off the Child Lock function in the control panel. Vibration sensor malfunctions.
  • Page 41 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance will not Appliance is unplugged. operate. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off. • Turn on the water supply tap completely. Controls are not set properly. •...
  • Page 42 TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking Drain hose has come out of drain or is not inserted far enough. • Tie drain hose to supply hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
  • Page 43 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
  • Page 44 TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers. (Do not use special characters.) Wi-Fi network.
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