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PROBLEM
Pump does not turn on.
Pump will not shut off.
Pump runs but does not discharge liquid.
Pump does not deliver rated capacity.
Pump cycles continually.
LIMITED WARRANTY
SUMP, EFFLUENT & RESIDENTIAL SEWAGE
Little Giant #8E, #9E, #9EH, #1OE, #14EH, and #16EH Series Submersible
Effluent Pumps are recommended for use in sumps, basins or lift stations and
suitable for pumping basement drainage water, effluent, wastewater and other
non-explosive, non-corrosive, non-abrasive liquids not above 140°F with up to
3/4" spherical solids handling ability. (NOT TO BE USED FOR SEWAGE WATER
EXCEPT TO PUMP SEPTIC TANK EFFLUENT.)
Little Giant #9S, #10S, #14S and #16S Series Submersible Sewage Ejector Pumps
are recommended for use in sumps, basins or lift stations and suitable for pumping
sewage, effluent, wastewater and other non-explosive, non-corrosive, non-abrasive
liquids not above 140°F with up to 2" spherical solids handling ability.
Each of the above-noted Little Giant products is guaranteed to be in perfect
condition when it leaves our factory. During the time periods and subject to the
conditions hereinafter set forth, LITTLE GIANT PUMP COMPANY, Subsidiary
of FRANKLIN ELECTRIC COMPANY, INC., will repair or replace to the original
user or consumer any portion of your new LITTLE GIANT product which proves
defective due to materials or workmanship of LITTLE GIANT. Contact your nearest
authorized Little Giant dealer for warranty service. At all times LITTLE GIANT
shall have and possess the sole right and option to determine whether to
repair or replace defective equipment, parts, or components. Damage due to
lightning or conditions beyond the control of LITTLE GIANT is NOT COVERED BY
THIS WARRANTY.
WARRANTY PERIOD
PUMPS: 24 months from date of purchase or 30 months from date of manufac-
ture, whichever occurs first.
LABOR, ETC. COSTS: LITTLE GIANT shall IN NO EVENT be responsible or liable
for the cost of field labor or other charges incurred by any customer in removing
and/or affixing any LITTLE GIANT product, part or component thereof.
THIS WARRANTY WILL NOT APPLY:
1. to defects or malfunctions resulting from failure to properly install, operate,
or maintain the unit in accordance with printed instructions provided
2. to failures resulting from abuse, accident or negligence
3. to normal maintenance services and the parts used in connection with such
service
4. to units which are not installed in accordance with applicable local codes,
ordinances and good trade practices
5. unit is used for purposes other than for which it was designed and manu-
factured
6. if pump exposed to but not limited to the following: sand, gravel, cement,
grease, plaster, mud, tar, hydrocarbons, or hydrocarbon derivatives (oil,
gasoline, solvents, etc.) or other abrasive or corrosive substances.
7. if pump has been used for continuous pumping of suitable liquids above 140°F
8. if power cord has been cut to less than 3'
9. if pump has been dismantled by customer. (Dealer only can dismantle
pump for field service.)
4
TROUBLESHOOTING INFORMATION
PROBABLE CAUSES
Pump not plugged in.
Circuit breaker shutoff or fuse removed.
Accumulation of trash on mercury float switch.
Mercury float switch obstruction.
Defective switch.
Defective motor.
Rwmote float switch obstruction.
Pump is air locked.
Liquid inflow matches pump capacity.
Defective switch.
Loose connection in level control wiring.
Check valve installed backwards.
Check valve stuck or plugged.
Lift too high for pump.
Inlet to impeller plugged.
Pump is air locked.
Lift too high for pump.
Low voltage, speed too slow.
Impeller or discharge pipe is clogged.
Impeller wear due to abrasives.
No check valve in long discharge pipe allowing liquid to drain back into basin.
Check valve leaking.
Basin too small for inflow.
Plug in pump.
Turn on circuit breaker or replace fuse.
Clean float.
Check float path and provide clearance.
Disconnect switch, check w/ohmmeter, Open-infinitive resistance, closed-zero.
Have pump serviced.
Check float path and provide clearance.
Shut power off for approximately 1 minute, then restart. Repeat several times to
clear air from pump. If system includes a check valve, a 3/16" hole should be
drilled in discharge pipe approximately 2" above discharge connections.
Larger pump required.
Disconnect switch, check w/ohmmeter, Open-infinitive resistance, closed-zero.
Check control wiring.
Check flow indicating arrow on check valve body to ensure it is installed properly.
Remove check valve and inspect for proper operation.
Check rating table.
Pull pump and clean.
(See corrective action above.)
Check rated pump performance.
Check for proper supply voltage to make certain it corresponds to nameplate voltage.
Pull pump and clean. Check pipe for scale or corrosion.
Replace worn impeller.
Install a check valve in discharge line.
Inspect check valve for correct operation.
Install larger basin.
RETURN OR REPLACED COMPONENTS: Any item to be replaced under the
Warranty must be returned to LITTLE GIANT at Oklahoma City, OK or such other
place as LITTLE GIANT may designate, freight prepaid.
PRODUCT IMPROVEMENTS: LITTLE GIANT reserves the right to change or
improve its products or any portions thereof without being obligated to pro-
vide such a change or improvement for units sold and/or shipped prior to such
change or improvement.
DISCLAIMER: Any oral statements about the product made by the seller, the
manufacturer, the representatives or any other parties do not constitute
warranties, shall not be relied upon by the user, and are not part of the contract
for sale. Seller's and manufacturer's onIy obligation, and buyer's only remedy,
shall be the replacement and/or repair by the manufacturer of the product as
described above. Neither seller nor the manufacturer shall be liable for any
injury, loss or damage, direct, incidental or consequential (including, but not
limited to, incidental or consequential damages for lost profits, lost sales, injury
to person or property, or any other incidental or consequentiaI loss), arising out
of the use or the inability to use the product, and the user agrees that no other
remedy shall be available to it. Before using, the user shalI determine the
suitability of the product for his intended use, and user assumes all risk and
liability whatsoever in connection therewith. The warranty and remedy described
in this limited warranty is an EXCLUSIVE warranty and remedy and is IN LIEU
OF any other warranty or remedy, expressed or implied, which other warranties
and remedies are hereby expressly EXCLUDED, including but not limited to
any implied warranty of MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow the exclusive or Imitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
In the absence of other suitable proof of the purchase date, the effective date of
this warranty will be based upon the date of manufacture plus two years. Direct
all notices. etc., to: Service Department, LITTLE GIANT PUMP COMPANY,
301 North MacArthur Blvd., Oklahoma City, OK 73127-6616.
DETERMINATION OF UNIT DATE OF MANUFACTURE: (9-87) month and year
stamped on pump and/or serial number on pump nameplate coded to indicate
year of manufacture.
For parts or repair, please contact . . . . . . . . . . . . . . . . . . . .1-888-572-9933
For technical assistance, please contact . . . . . . . . . . . . . . .1-888-956-0000
www.LittleGiantPump.com
CustomerService-WTS@fele.com
Little Giant® is a registered trademark of Franklin Electric Co., Inc.
CORRECTIVE ACTIONS
Form 998156 - 10/07/2009
© 2009 Franklin Electric Co., Inc.
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