Acer Connect M3 User Manual
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Acer Connect M3 User Manual

Acer Connect M3 User Manual

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Acer Connect M3
USER MANUAL
Version: 1.00.0002

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Summary of Contents for Acer Connect M3

  • Page 1 Acer Connect M3 USER MANUAL Version: 1.00.0002...
  • Page 2 Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your device. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual...

  • Page 3: Table Of Contents

    Table of Contents 1. Overview ....................3 1.1 Package Contents .................... 3 1.2 System Requirements ..................3 1.3 Device description ................... 4 1.4 Environmental ....................5 1.5 Power Management ..................5 2. Installation ..................6 2.1 First-time setup for SIM, vSIM, and Charging ..........6 3.
  • Page 4 7.1 Important Safety Precaution ................. 46 7.2 Condition of Use .................... 46 7.3 Cleaning and Maintenance ................46 7.4 Disposal Instructions ..................46 7.5 Ethernet Cable Line Safety ................47 7.6 Medical Devices ..................... 47 7.7 Vehicles ......................47 7.8 Warning ......................48 7.9 Explosive Device Proximity Warning .............

  • Page 5: Overview

    1. Overview The Acer Connect M3 Mobile Wi-Fi is designed to feature the latest Wi-Fi 6 technology. This guide provides an overview of Acer Connect M3’s features and a description of the user interface and ports of the device. The Acer Connect M3 delivers multi-gigabit transfer speed along with Wi-Fi 6 features and user experience for the demands of travelers and media streamers.

  • Page 6: Device Description

    1.3 Device description 1. Power Button 2. Reset Button 3. SIM Door Cover 4. Removable Loop 5. Touch Screen 6. USB Type C port...

  • Page 7: Environmental

    Storage: 20% to 60% 1.5 Power Management Acer Connect M3 can be powered from USB 3.0 Type C port with included USB Type C Cable. Note: Since Acer Connect M3 does not included the adapter, it is recommended to use a 15Watt...

  • Page 8: Installation

    2.1 First-time setup for SIM, vSIM, and Charging Physical SIM Card Acer Connect M3 use nano SIM type. Make sure you use the correct SIM card type. Before installing your SIM card, please follow these steps: a. Ensure the device is powered off.
  • Page 9 Please align the notch corner to properly installed, SIM card must be placed completely flat on SIM Tray. Step 4: Install the SIM tray with a valid SIM card back into Acer Connect M3. Then close the SIM slot cover.
  • Page 10 M3 SIMO SN (SIMO Serial Number). Follow the step below to activate SIMO service from your Acer Connect M3: Step 1: Push and hold the Power Button located on the right side. Once turned on, the Acer logo will appear on the screen.
  • Page 11 2.1.3 Charging your device To charge the Acer Connect M3, please connect the M3 with the included USB Type C cable. To charge the M3, it is recommended to use a power adapter with a 2A or 3A power rating. The...

  • Page 12: Getting Online

    3. Getting online 3.1 Quick Start If this is the first time you are using or setting up the Acer Connect M3 Mobile Wi-Fi, please proceed by tapping the “ Menu” icon to bring up the control menu. From this menu selection page, you can access Wi-Fi Settings, Connected Devices, Brightness, SIM Card, SIMO Service, and Settings.
  • Page 13 “BACK”. The below image is an example of the prompted message that may appear on your mobile devices. Note: You can also find your default Wi-Fi password on the label located at the back side of the Acer Connect M3.

  • Page 14: Connection Manager App

    4. Connection Manager App You can view or change Acer Connect M3 settings from the device touchscreen or by connecting to the Admin Web UI. This chapter will give you detailed explanation to manage Acer Connect M3 Mobile Wi-Fi using device touchscreen user interface.
  • Page 15 The Acer Connect M3 uses the following status indicators and icons. This status applied both for physical SIM card and SIMO service (virtual SIM). Information Panel The Acer Connect M3 uses the following panel information and configuration menu access.

  • Page 16: Basic Control

    4.2 Basic Control Power On To turn your Acer Connect M3 on, press and hold the Power button for 3 seconds. The Home screen will show up after system boot process has been completed. Power Off To turn your Acer Connect M3 off, press and hold the power button for 3 seconds until confirmation page appears and then confirm by tap Turn Off.
  • Page 17 You can manage the screen PIN lock configuration to ON or OFF. To turn it ON from OFF position, select Menu on Home screen > Settings > Screen PIN Lock > select ON. And then continue to input the screen lock PIN from Screen PIN > tap Pencil icon > input at least 4-digit PIN and then click Save.
  • Page 18 Critical Low Battery The screen will be turned off when battery out of charge. Long press the power button will show you low battery indicator “ “ on the screen. Enable USB Tethering (Connect to PC/Laptop as a dongle) When you plug M3 to PC/laptop with USB cable (USB A to C), the M3’s screen will pop “Do you want to turn on USB tethering?”.

  • Page 19: Initial Setting

    4.3 Initial Setting 1. Power on the device by long press power button 3 seconds. The Acer startup logo screen will be displayed. 2. Tap Menu > Setting from home screen to configure some basic parameter such as: a. Select the preferred language you want to use for navigating touchscreen menu.

  • Page 20: Sim Card

    Note: When no action is performed by the user during this initial setting process, the screen will be automatically suspended after 10 seconds but it will not be locked. Press the power button once and it will resume to the last page which user located before. 4.4 SIM Card To use a physical SIM card, please refer to point 2.1 Installation step 1 until step 6 to insert the SIM card into designated slot.
  • Page 21 There are possibilities of some SIM card errors during setting up the SIM card. Below are some of the possible error messages that may occur, and the recommended action you need to do to resolve it. Note: At this point, if you got one of above errors, you have an option to switch SIM type into SIMO virtual SIM, or you can keep your option and retry to use the SIM card.
  • Page 22 Auto (5G NR/4G LTE) 4G LTE Only Note: By default, Acer M3 will select auto (5G NR/4G LTE). Enable Data Roaming (Physical SIM Card Only) You can enable data roaming option by sliding Data roaming to “ON”. The default mode is OFF.
  • Page 23 Change SIM Type (SIM Card to vSIM) You can change your SIM card type from physical SIM card to virtual SIM (SIMO service). Tap Menu from home screen > Setting > Select SIM card > tap SIMO virtual SIM > confirm by tapping Switch.

  • Page 24: Simo Service (Virtual Sim)

    2. From Acer M3 device menu. You can find the link to register SIMO service from Menu > SIMO Service > Show Web QR code.
  • Page 25 SIMO offered a free trial data plan (limited time duration and quota). Below images are example of view from successful SIMO data plan registration: Once you have successfully subscribed to a data plan from SIMO, and you haven’t inserted a SIM card yet, you can select SIMO service by Switch SIM Type >...
  • Page 26 If you have active data plan and successfully connected to Internet via SIMO partner’s network, you will be brought to SIMO home screen with “Active SIMO Data Plan” state. You can now use the SIMO service. If failed to connect to Internet, you will receive “SIMO Connection Error” alert. Please refer to SIMO Connection Error section below for next steps.
  • Page 27 SignalScan™ Feature If you are attached to a network under SIMO service, SignalScan™ can be used to identify a better mobile network in case you have a bad network experience from current service provider. To use SignalScan™, tap icon SignalScan™ from SIMO home screen > tap Start to SignalScan™ to start scannning.
  • Page 28 • SIMO Connection Error This could be happened when it failed to connect to internet. You can try the re-connect or contact SIMO customer support displayed on the screen. • No better networks available This notification will pop up after the system could not find another better network on the current location.

  • Page 29: Wi-Fi Setting

    4.6 Wi-Fi Setting Turn On Wi-Fi hotspot from Home screen If Wi-fi hotspot are off, you can turn it on from Home screen > tap Wi-Fi info icon. Confirm by tapping “Turn On”. Once hotspot is activated, you can view information on each hotspot. Turn On and Off Wi-Fi hotspot from Menu If Wi-Fi hotspots are off and you want to turn on the Wi-Fi hotspot function, tap Menu from home screen >...

  • Page 30: Manage Connected Device

    QR code after tapping “Show Web QRcode”. Change Wi-Fi Band Acer Connect M3 Wi-Fi hotspot support 2.4GHz and 5 GHz band. You can select to enable dual bands or select only one of them to be used in your hotspot.

  • Page 31: Settings

    You can change the language from Menu > Settings > Language > select your preferred language. Languages supported by Acer Connect M3 are English, Traditional Chinese, German, French, Italian, Spanish, Polish, Czech, Portuguese, Brazilian Portuguese, Latino Spanish, Swedish, Norwegian, Danish, Finnish, Netherlands, Hungarian, Thai, and Hebrew.

  • Page 32: Firmware Update

    Check Device Information To check the device info, from Menu > Setting > tap Device Info. It will show you details of the device such as Device Name, IMEIs, MAC Addresses, Serial Number, SIMO Serial Number, Software Version and App Version. 4.9 Firmware Update Change Firmware Update Settings (Manual/Automatic) You can turn on automatic firmware check update and select the frequency interval (days,...
  • Page 33 Auto Firmware Update When you select the auto firmware update option, Acer Connect M3 will check the new available firmware periodically. If an update become available, it will give you a notification. When you received a “new update has been found” message, tap download, and then tap Update.
  • Page 34 Manual Firmware Update You can also set and check manually the availability of the update. You will not receive any alert on this mode. By tapping Check Now from Firmware Update menu, the system will check the availability of new firmware. •...

  • Page 35: Web User Interface (Ui)

    5. Web User Interface (UI) This chapter will give you explanation on configuring and managing your Acer Connect M3 using the web interface. 5.1 Web Browser Compatibility The Acer Connect M3 Web User Interface Admin is compatible with the following browsers: •...
  • Page 36 Note: You will need to change your password at first time you login. Change Admin Password Enter your current password, then input and confirm a new password. Your new password must be between 8-32 characters long.

  • Page 37: Wi-Fi Setting

    Note: For security reason, it is recommended to strengthen your password using a mixture of upper-case letters, lower-case letters, and numbers. The password should not be easily guessed, or a word from the dictionary. The system will give notification of your password strength during setting (weak, normal or strong).
  • Page 38 Configuring procedure: Change the parameters of the 2.4 GHz network. • Change the Wi-Fi Name of the 2.4 GHz network, which is MyWi-Fi_2.4G in this example. • Change the Wi-Fi Password of the 2.4 GHz network. Change the parameters of the 5 GHz network. •...

  • Page 39: Apn Profile

    Acer Connect M3 will detect your SIM and set APN (Access Point Name) for 4G/5G data connection as the default configuration. But some carriers may be not automatically configured by Acer Connect M3. In that case, you need to manually create a new profile and setup the SIM’s APN.
  • Page 40 Add New APN Profile From APN profile menu, click Add APN. Input the required parameters inquired from your network provider, such as Profile Name, APN, IP Type, Username, Password and Protocol. Click Save. Note: • Profile Name is mandatory, cannot be left empty. •...
  • Page 41 Once the new APN successfully added, it will be shown on the list of APN profile. You can now choose the new APN to be used by the Acer Connect M3. Edit and Delete APN Profile You can edit the APN profile by click the pen “...

  • Page 42: Simo Service

    5.5 SIMO Service With Acer Connect M3 you can enjoy data connectivity service around the world without using physical SIM card. Select SIMO from web menu and click “Visit SIMO” button to continue for registration. It will redirect you to SIMO registration homepage. You can purchase and select data plan from...

  • Page 43: Languages

    5.6 Languages You can select your language preference for Web UI from Language menu. Languages supported by Acer Connect M3 are English, Traditional Chinese, German, French, Italian, Spanish, Polish, Czech, Portuguese, Brazilian Portuguese, Latino Spanish, Swedish, Norwegian, Danish, Finnish, Netherlands, Hungarian, Thai, and Hebrew. Once you have selected it, click Apply.

  • Page 44: Log Out

    5.8 Log Out To log out from the Web Admin UI, click dots located on the top right of the page and click “Log Out”. You will be logged out and will be redirected to Admin Login page again.

  • Page 45: Regulatory Information

    6. Regulatory Information 6.1 Important Safety Precaution Safety instructions Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when: •...
  • Page 46 The built-in battery must be replaced by an authorized service center. Do not attempt to replace or remove the battery by yourself. Note: Please refer to www.acer.com for battery shipping documents. Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure the utmost protection of the global environment, please recycle.
  • Page 47 product a minimum of 10 mm from the body. Use of otherenhancements may not ensure compliance with FCC RF exposure guidelines. The device for operation in the band 5150-5250MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. IC statements: This device complies with Industry Canada license-exempt RSS standard(s).

  • Page 48: Safety Information

    7. Safety Information 7.1 Important Safety Precaution Your Acer Connect M3 Mobile Wi-Fi device is manufactured to comply with European safety standards. This section outlines the safety precautions associated with using the device. Please read the safety and operation instructions before using your device and other accessories. Keep these instructions safe for future reference.

  • Page 49: Ethernet Cable Line Safety

    7.5 Ethernet Cable Line Safety Disconnect all Ethernet cable lines from the equipment when not in use and/or before  servicing. To avoid the remote risk of electric shock from lightning, do not connect the Ethernet  cable line to this equipment during lightning or thunderstorms. 7.6 Medical Devices The operation of any radio transmitting equipment, including wireless phones, may interfere with the functionality of inadequately protected medical devices.

  • Page 50: Warning

    7.8 Warning Do not attempt to open the device by yourself. Disassembling may result in damage to  the device. Small parts may also present a choking hazard. When this device is switched on, it should be kept at least 15 cm from any medical ...

  • Page 51: Eu/Uk Regulatory Conformance

    Warning FCC and FAA regulations may prohibit airborne operation of radio-frequency wireless devices (wireless adapters) because their signals could interfere with critical aircraft instruments. Ask the airport staff and cabin crew before turning on your device’s wireless adapter whilst board. The wireless adapter and your health The wireless adapter, like other radio devices, emits radio frequency electromagnetic energy.

  • Page 52: Duty Cycle Attestation

    Hereby, Acer Incorporated. declares that the radio equipment type M3 complies with Directive 2014/53/EU . The full text of the EU UK declaration of and RER 2017 (SI 2017/1206) conformity is available: Please search for Acer Connect at www.acer.com 7.12 Duty Cycle Attestation 5G MiFi UE (User Equipment) will operate on its 5G network with a configuration of 1:1 DL: UL ratio, i.e.

  • Page 53: Eu/Uk Regulatory Compliance - Radio

    7.14 EU/UK Regulatory Compliance – Radio Operation Frequency (MHz) conductive power (dBm) Up link Downlink 1920 – 1980 2110 – 2170 23.5 1710 – 1785 1805 – 1880 23.5 2500 – 2570 2620 – 2690 23.5 880 – 915 925 – 960 832 –...

  • Page 54: Limited Warranty

    8. Limited Warranty The product is covered by a limited warranty. Please check the warranty booklet inside the product package for details.

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