Acer Connect M5 User Manual
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Acer Connect M5 User Manual

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Acer Connect M5
USER GUIDE
Version: 1.0

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Summary of Contents for Acer Connect M5

  • Page 1 Acer Connect M5 USER GUIDE Version: 1.0...
  • Page 2 Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your device. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

  • Page 3: Table Of Contents

    Table of Contents Contents 1. Overview ....................3 1.1. Package Contents ................... 3 1.2 System Requirements ..................4 1.3 Device description ................... 4 1.4 Environmental ....................7 1.5 Power Management ..................7 2. Installation ..................8 2.1 First-time setup....................8 2.2 Getting online ....................
  • Page 4 8.4 Disposal Instructions ..................42 8.5 Battery Safety ....................42 8.6 Ethernet Cable Line Safety ................42 8.7 Medical Devices ..................... 42 8.8 Vehicles ......................43 8.9 Warning ......................43 8.10 Explosive Device Proximity Warning ............43 8.11 Wireless adapter regulatory information ............ 44 8.12 EU Regulatory Conformance ...............

  • Page 5: Overview

    With an all-day battery, Acer Connect M5 can be used to provide internet access on-the-go, as well as at home. Paired with Web UI, Acer Connect M5 provides a simple and secure user experience for personal device management.

  • Page 6: System Requirements

    1.2 System Requirements This Acer Connect M5 is compatible with WiFi devices which support 2.4GHz (802.11 b/g/n/ax) or 5GHz (802.11 a/n/ac/ax) and have a web browser. 1.3 Device description 1.3.1 Top View (LED Indicators) LED Type Status Description No coverage or no SIM...
  • Page 7 Your Acer Connect M5 needs to be charged Flashing Green The green flashing light shows the battery level is between 0% to 20%. It needs to be charged before it completely runs out of battery. If the power supply is connected, then the battery is charging.
  • Page 8 1.3.3 Bottom View Reset button Device label...

  • Page 9: Environmental

    • USB Cable — You can use the device when the power adapter is connected via the USB Cable. The Acer Connect M5 battery will charge while connected. Note: To ensure your Acer Connect M5 works as intended, it is recommended you only use the accessories provided with your device.

  • Page 10: Installation

    2. Installation 2.1 First-time setup 2.1.1 Insert the SIM Card Lift the SIM door. Insert the SIM card into the slot with the gold contacts facing upwards. Fully insert the SIM card until it clicks into place. Note: Push the SIM into the slot smoothly with your nail. Do not use any tool, as it may damage the SIM.

  • Page 11: Getting Online

    Switch off: Press the power button for a few seconds, the LED’s will power off. 2.2 Getting online Ensure your Acer Connect M5 is switched on and connected to the network. The Internet LED should be green. To connect your personal device to the internet A.
  • Page 12 The Home page will then load, as shown in the screenshot below. On the Home page, enter the password as found on device label on the bottom of the Acer Connect M5 and click Login. Note: You will need to change your password at first time you login.
  • Page 13 3.1.2 Status page/ Home page Icons Description Icon displayed Signal indicator From no signal to excellent Connection status Disconnected Connected LAN status LAN is disconnected LAN is connected USB status USB is disconnected USB is connected WiFi status WiFi is disabled WiFi is enabled New message / Unread message(s) in inbox SMS inbox is full...

  • Page 14: Status

    4. Status You can click on Status to view basic information about your device. You can spread out each item to see more detail information.

  • Page 15: Status - Internet / Lan/ Wifi

    4.1 Status - Internet / LAN/ WiFi On the Internet page you will find information related to the 5G or 4G connection including network name, network type, signal strength, band, LTE cell identifier and IP addresses. Internet...
  • Page 16 If you connect your laptop to the Acer Connect M5 via Ethernet cable, you will see connection status, IP address … etc. information. WiFi 2.4GHz You can see all WiFi related information in the session.
  • Page 17 WiFi 5GHz 4.2 Status - Connected devices All connected and blocked devices are also displayed here; you can block devices from accessing the network here.
  • Page 18 4.3 Status - Data usage Device will count data usage per month. You can setup start date of each month. Note: this statistical data is calculated by device local system and is not equivalent to the data statistics of actual network provider.

  • Page 19: Network Settings

    5. Network Settings 5.1 Network Settings - Quick setup You can make changes to basic connection settings here and enable/disable data roaming. On the next page, you can change the 2.4 and 5GHz Wireless network name (SSID), SSID broadcast function or disable the WiFi.
  • Page 20 On the final page, you can setup your WiFi security settings, and change the WiFi password...

  • Page 21: Network Settings - Setup

    5.2 Network Settings - Setup Network Connection Network connection lets you configure connection mode and data roaming. Selecting connection mode Auto will establish an internet connection automatically. Selecting connection mode Manual will establish an internet connection manually. You will need to click the connect button on the Internet status page, to establish a data call.
  • Page 22 • How to add a new profile Click New. Input the connection settings for your network provider, a Profile name, Dial number and APN are mandatory. Click Save. • How to delete a profile: Select the profile from the Profile name list. Click Delete.
  • Page 23 • Setting as default: Select the profile from the Profile name list. Click Set default. Note: Once the new profile has been set as default, (Default) will be added next to the profile name. Network settings You can set the Network search mode to either Auto or Manual and change the network mode to either Auto (5G/4G) or 4G only.

  • Page 24: Network Settings - Wifi

    5.3 Network Settings - WiFi Basic • WiFi 2.4GHz / 5GHz: You can enable or disable the 2.4GHz or 5GHz wireless networks. • Wireless network name (SSID): This is the name of the WiFi network and is used to identify your WiFi network.
  • Page 25 Advanced • Channel: Select Auto and the Acer Connect M5 will select the best channel for you to use automatically, or select a WiFi channel manually. • 802.11 Mode: You can select from the available options via the drop-down menu. For 2.4GHz and 5GHz, this is set to 802.11ax by default.

  • Page 26: Network Settings - Advanced Settings

    The DHCP server is enabled by default and will automatically assign IP addresses to devices in the network. WAN ping To improve security, this option is disabled and the Acer Connect M5 will not respond to ping from the Internet.
  • Page 27 MAC filter By default, any device is allowed to connect to your Acer Connect M5. You can use the MAC filter to block specific devices from accessing your Acer Connect M5 by MAC address. Click + to add a device MAC address to the MAC filter table, if a device is added to the table, it will be blocked from accessing the network.
  • Page 28 UPnP With UPnP enabled, the applications or host devices on the local network and the internet can freely communicate with each other and establish functional network services for data sharing, communications, and entertainment. Port forwarding Port forwarding allows external users to connect to services inside the local network (LAN). Click + to create a new Port forwarding rule, and specify the LAN IP address, LAN ports, WAN ports and Protocol types for traffic to be forwarded.
  • Page 29 Parental control Parental Control is an advanced feature that helps parents protects their children while they use the Internet. When you turn on Parental control, you can restrict the websites that can be accessed by URL or URL keyword. You can add a Parental control rule by clicking +, and entering the rule information, including time and days when the rule is enforced for a device.
  • Page 30 OpenVPN Client Acer Connect M5 provide OpenVPN client function to establish a secure connection with a OpenVPN service. It is the easiest and most effective way for users to protect internet traffic and keep identities private online. Before to enable VPN connection, you need config VPN setting.
  • Page 31 5.5 Network Settings – Speed test Speed test You can use this tool to test your network speed.

  • Page 32: Sim Card

    6. SIM card 6.1 SIM card - SIM PIN management • How to enable a PIN: When a PIN is disabled, click Enable. The PIN input page is displayed. Enter the PIN you want to set. Your PIN must be between 4-8 digits. Click Apply.
  • Page 33 • How to Change the PIN: When a PIN is enabled, click Change PIN. The PIN input page is displayed. Enter the Old PIN/New PIN/Confirm PIN. Click Apply (Note: when a PIN code is entered incorrectly 3 times a PUK code is needed.
  • Page 34 6.2 SIM card – SMS Inbox How to read an SMS: Left-click the content of the message you wish to read. How to delete an SMS: Find the message you wish to delete in the Inbox. Tick the box in the far-right column for the message(s) that you wish to delete. Click Delete.
  • Page 35 Click Send. 6.3 SIM card - SMS forwarding SMS forwarding allows you to forward SMS messages sent to your Acer Connect M5 to another mobile phone. Enable SMS forwarding to mobile phone. Enter the phone number you wish to have messages forwarded to.

  • Page 36: Settings

    Note: device will keep only 3 month data. 7. Settings 7.1 Settings - Device information You can view information about your Acer Connect M5 device here such as the IMEI, your mobile phone number, serial number, software version and MAC address.

  • Page 37: Settings - Device Management

    7.2 Settings - Device management Log in Password Enter your current password and confirm a new password. Your chosen password must be between 8-64 characters long. Note: For security it is recommended your password should contain a mixture of upper-case letters, lower-case letters and numbers.
  • Page 38 Backup & Restore • How to backup and save device configurations: Click Backup to backup current device configurations. On both Windows and Mac OS, the default path is to save configurations to your Downloads folder and the file name will be configure.bin. •...
  • Page 39 Restart & Reset • Restart: Click Restart to reboot the Acer Connect M5. • Reset: Click Reset to reset all settings back to factory default settings. Note that any custom settings will be lost, so Backup a device configuration file as instructed above if you want to...
  • Page 40 How to factory reset using the button on the device Use a paperclip or blunt pin to gentle press and hold the reset button on the bottom of the device for 10 seconds. The Signal LED will flash blue, and then green while the device is restarted.

  • Page 41: Settings - Firmware Update

    7.3 Settings – Firmware Update Firmware update Click Check for updates. Your Acer Connect M5 device will check if there is an update available. If new firmware is found, you may click Download to begin the update. The firmware update will take approximately 4 minutes to complete.

  • Page 42: Settings - System Log

    7.4 Settings - System Log You can see system logs here. 7.5 Settings – Mobile App You can download the mobile APP by scanning this QR code. Depend on your mobile system, it will redirect to Apple Store or Google Play.

  • Page 43: Regulatory Information

    8. Regulatory Information 8.1 Important Safety Precaution Your Acer Connect M5 5G MiFi device is manufactured to comply with European safety standards. This section outlines the safety precautions associated with using the device. Please read the safety and operation instructions before using your device and other accessories. Keep these instructions safe for future reference.

  • Page 44: Cleaning And Maintenance

    Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer- group.com/public/Sustainability 8.5 Battery Safety This unit contains a non-replaceable internal lithium-ion battery.

  • Page 45: Vehicles

    Hearing aids. Some digital wireless devices may interfere with some hearing aids. If interference occurs, consult your service provider. 8.8 Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection systems, electronic antiskid (anti-lock) braking systems, electronic speed control systems, and air bag systems.

  • Page 46: Wireless Adapter Regulatory Information

    8.11 Wireless adapter regulatory information  Warning: For safety reasons, turn off all wireless or radio transmitting devices when using your device under the following conditions. Remember to follow any special regulations in force in any area, and always switch off your device when its use is prohibited or when it may cause interference or danger.

  • Page 47: Eu Regulatory Conformance

    European Standard, for use with dedicated accessories. Use of other accessories which contain metals may not ensure compliance with ICNIRP exposure guidelines. Hereby, Acer Inc. declares that the radio equipment type QTAD52E is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available: Please search for Acer Connect M5 at www.acer.com...

  • Page 48: Limited Warranty

    B38 (2570 – 2620) n1 (1920 – 1980) n3 (1710 – 1785) n7 (2500 – 2570) n28 (703 – 748) n78 (3300 – 3800) WIFI 2.4G WIFI 5G 17.5 9. Limited Warranty The product is covered by a limited warranty. Please check the warranty booklet inside the product package for details.

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