Dell PowerVault 200S Installation And Service Manual
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Dell PowerVault 200S Installation And Service Manual

Dell PowerVault 200S Installation And Service Manual

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Contents: Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide
Dell™ PowerVault™ 200S, 201S, 210S, and 211S Storage Systems
Installation and Service Guide
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Table of Contents

Safety Instructions
Preface
Introduction
Index
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  • Page 1: Table Of Contents

    Contents: Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Dell™ PowerVault™ 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide You must right-click the link for a portable document format (PDF) file and save the file to your hard-disk drive.
  • Page 2 Contents: Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Information in this document is subject to change without notice. © 2000 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
  • Page 3 5HY  ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?GEN72&IP 4390398 &KDSWHU  ,QWURGXFWLRQ                                  2xxS Storage System Features .
  • Page 4 5HY  ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?GEN72&IP &KDSWHU  &RQILJXULQJ <RXU (6(0 RU 6(00 IRU &OXVWHU 2SHUDWLRQ                           Configuring the ESEM or SEMM for Cluster Operation .
  • Page 5 Dell Contact Numbers ........
  • Page 6 5HY  ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?GEN72&IP Power Protection Devices..........B-7 Surge Protectors .
  • Page 7 Drive Numbers and SCSI Numbers for PowerVault 200S/201S ........6-2 Figure 6-2.
  • Page 8 Dell Contact Numbers ........8-9...
  • Page 9 ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'VLIP 6DIHW\ ,QVWUXFWLRQV Use the following safety guidelines to ensure your own personal safety and to help protect your computer or storage system from potential damage. 1RWHV 1RWLFHV &DXWLRQV DQG :DUQLQJV Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
  • Page 10 Observe the following general precautions for using and working with your system: ‡ Observe and follow service markings. Do not service any Dell product except as explained in your Dell system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock.
  • Page 11 Use the correct external power source. Operate the product only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your Dell service provider or local power company.
  • Page 12 80 percent of the extension cable or power strip ampere ratings limit. ‡ Do not use appliance/voltage converters or kits sold for appliances with your Dell product. ‡ To help protect your system/components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un- interruptible power supply (UPS).
  • Page 13 ‡ System rack kits are intended to be installed in a Dell rack by trained service tech- nicians. If you install the kit in any other rack, be sure that the rack meets the specifications of a Dell rack.
  • Page 14 ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'VLIP ‡ Do not step on or stand on any system/component when servicing other sys- tems/components in a rack. 3UHFDXWLRQV IRU 3URGXFWV :LWK 0RGHPV 7HOHFRPPXQLFDWLRQV RU /RFDO $UHD 1HWZRUN 2SWLRQV Observe the following guidelines when working with options: ‡...
  • Page 15 ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'VLIP While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components. Disconnect your computer and devices from their power sources. Also, discon- nect any telephone or telecommunication lines from the computer.
  • Page 16 ‡ Position your system so that the monitor and keyboard are directly in front of you as you work. Special shelves are available (from Dell and other sources) to help you correctly position your keyboard. ‡...
  • Page 17 ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'VLIP Monitor screen at or below eye level Wrists relaxed and flat Arms at desk level Feet flat on the floor Monitor and keyboard positioned directly in front of user '(// &21),'(17,$/  3UHOLPLQDU\  Get other manuals https://www.bkmanuals.com...
  • Page 18 ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'VLIP '(// &21),'(17,$/  3UHOLPLQDU\  Get other manuals https://www.bkmanuals.com...
  • Page 19 !701,.0 $ERXW 7KLV *XLGH This guide is intended for users of the Dell PowerVault 200S, 201S, 210S, and 211S storage systems (hereafter called 2xxS storage systems) who want to learn about its features and operation and for qualified service technicians who upgrade or service the storage system.
  • Page 20 Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry- standard practices. For information about the Dell limited warranty for your system, see Appendix D, Limited Warranty and Return Policy.”...
  • Page 21 ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'SUIP :$51,1* $ :$51,1* LQGLFDWHV D SRWHQWLDOO\ KD]DUGRXV VLWXDWLRQ ZKLFK LI QRW DYRLGHG FRXOG UHVXOW LQ GHDWK RU VHULRXV ERGLO\ LQMXU\ 7\SRJUDSKLFDO &RQYHQWLRQV The following list defines (where appropriate) and illustrates typographical conven- tions used as visual cues for specific elements of text throughout this document: Interface components are window titles, button and icon names, menu names and selections, and other options that appear on the monitor screen or display.
  • Page 22 ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'SUIP 1R ERRW GHYLFH DYDLODEOH Example: “Type PG F?SURJUDPV and press <Enter>.” Variables are placeholders for which you substitute a value. They are presented in italics. Example: DIMM_x (where x represents the DIMM socket designation) '(// &21),'(17,$/  3UHOLPLQDU\  Get other manuals https://www.bkmanuals.com...
  • Page 23 Hot-pluggable drives if an optional or Dell PowerEdge™ Expandable RAID Control- ler (PERC) 2, Dell PERC 2/DC, Dell PERC 2/SC, or Dell PERC 3/DI host adapter card is installed in the host computer. (Other host adapters may also be qualified by Dell to support hot-pluggable drives in the storage system.)
  • Page 24 SCSI connector. ‡ Over the lifetime of the PowerVault 2xxS, Dell has continued to upgrade the capa- bilities of the PowerVault storage system. Table 1-1 summarizes the capabilities of the PowerVault 2xxS enclosure modules. These modules include: ESM, ESEM, SMM, and SEMM.
  • Page 25 The PowerVault 2xxS storage system is designed for use with Dell PowerEdge 1300, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, and 8450 computer systems. (Other Dell systems may be qualified in the future to support the storage system.) support.dell.com Introduction Get other manuals https://www.bkmanuals.com...
  • Page 26 For hot-plug insertion and removal of SCSI drives, the storage system must be con- nected to a Dell PERC 2, Dell PERC 2/DC, Dell PERC 2/SC, or Dell PERC 3/DI host adapter card or other host adapter qualified by Dell.
  • Page 27 ‡ If a Dell PERC 2, Dell PERC 2/DC, Dell PERC 2/SC, or Dell PERC 3/DI host adapter card is installed in the host computer, the amber drive fault indicator lights if a disk failure is detected.
  • Page 28 )LJXUH  %DFN 3DQHO IRU 3RZHU9DXOW [[6 6WRUDJH 6\VWHPV Cooling fan fault indicator Power supply switch Power supply indicator Power supply fault indicator Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 29 If at any time you don't understand a procedure described in this guide, or if your stor- age system does not perform as expected, Dell provides a number of tools to help you. For more information on these help tools, see Chapter 8, "Getting Help."...
  • Page 30 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 31: Installing Your Rack-Mount Storage System

    ,QVWDOOLQJ <RXU 5DFN0RXQWHG 6WRUDJH 6\VWHP For information on how to install your Dell PowerVault 200S and 210S storage sys- tems in a rack, see the documentation that is included with your rack installation kit. For information on the stand-alone configuration, see Chapter 3, "Installing Your Stand-Alone Storage System."...
  • Page 32 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 33: Installing Your Stand-Alone Storage System

    & + $ 3 7 ( 5  ,QVWDOOLQJ <RXU 6WDQG$ORQH 6WRUDJH 6\VWHP This chapter describes how to install the Dell PowerVault 201S and 211S storage sys- tems in a free-standing, vertical configuration, also called a tower. 6HWWLQJ 8S D 6WDQG$ORQH 6WRUDJH 6\VWHP A stand-alone installation kit is available from Dell for installing a rack storage system in a stand-alone unit.
  • Page 34 If neither the screws nor the bar is present, go to step 4. )LJXUH  5HPRYLQJ WKH 6OLGLQJ /RFN %DU RU 1XW3ODWH 0RXQWLQJ 6FUHZV Nut-plate mounting screws Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 35 Repeat steps 3 through 5 to mount the bottom hat flange on the storage system. $WWDFKLQJ 6WDELOL]HUV WR WKH 6WDQG$ORQH &KDVVLV Carefully turn the stand-alone chassis upside down. Locate the two pairs of screw holes on the bottom panel. support.dell.com Installing Your Stand-Alone Storage System Get other manuals https://www.bkmanuals.com...
  • Page 36 The top hat flange on the storage system aligns with the top hat bracket in the enclosure. The bottom hat flange on the storage system aligns with the bottom hat bracket in the enclosure (see Figure 3-4). Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 37 (see Figure 3-5). Start two 6-32 x 1/2-inch pan-head screws in the bottom screw holes and tighten them using a Phillips-head screwdriver. support.dell.com Installing Your Stand-Alone Storage System Get other manuals https://www.bkmanuals.com...
  • Page 38 Replace the hard-disk drives. Connect the small computer system interface (SCSI) cable(s) to the host com- puter and then to the storage system. Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 39: Configuring Your Esem Or Semm For Cluster Operation

    PowerVault 2xxS storage systems. No changes are required for noncluster operation, which is the default configuration. You can change the configuration by using the hard- ware procedure recommended by Dell as described in "Configuring the ESEM or SEMM for Cluster Operation," found later in this chapter.
  • Page 40 See "Installing the Second Enclosure Module" in Chapter 7 . )LJXUH  (6(0 DQG 6(00 -XPSHUV Noncluster operation (default configuration) Cluster operation (forced joined mode) Two-pin jumper (FORCED JOINED JP8) Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 41 The SEMM is labeled "SCSI Expander Mngmt Module." The label is located adjacent to the SCSI connector. To install the ESEM or SEMM in the Dell PowerVault 2xxS storage system, perform the following steps. NOTE: Perform the installation by viewing the PowerVault 2xxS storage system from its back panel (see Figure 4-2).
  • Page 42 Repeat steps 3 through 7 to install the second ESEM or SEMM on the right-back side of the storage system. To validate proper cabling, proceed to Chapter 5, "Connecting Your Storage Sys- tem to the Host Computer." Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 43 0DQDJLQJ WKH 3RZHU9DXOW [[6 6WRUDJH 6\VWHP LQ D &OXVWHU &RQILJXUDWLRQ You can use Dell OpenManage Hardware Instrumentation Package (HIP) to manage the shared PowerVault 2xxS storage system in a cluster configuration. See the HP OpenView Network Node Manager Special Edition (NNM SE) x.x and Dell OpenManage HIP x.x documentation.
  • Page 44 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 45: Connecting Your Storage System To The Host Computer

    &RQQHFWLQJ <RXU 6WRUDJH 6\VWHP WR WKH +RVW &RPSXWHU 3UHSDULQJ WKH 6WRUDJH 6\VWHP This chapter describes connecting the Dell PowerVault 2xxS storage systems to the host computer for three types of operations: Single-bus backplane operation with one cable attached Dual-bus split backplane operation with two cables attached...
  • Page 46 )LJXUH  %DFN 3DQHO 6KRZLQJ 5HGXQGDQW &RQILJXUDWLRQ Redundant cooling fan SCSI connector B (second enclosure module) Redundant power supply Power supply SCSI connector A (enclosure module) Cooling fan(s) Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 47 Use Table 5-1 to identify the type of operation for your PowerVault 2xxS storage system and to validate which connector to use. See Figure 5-2 for the PowerVault 200S and 201S and Figure 5-3 for the PowerVault 210S and 211S.
  • Page 48 NOTE: For the PowerVault 2xxS to power on, the PowerVault 2xxS must be attached to a host adapter and the host server must be powered on. Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 49 Use the CD or diagnostics diskette included with the storage system to run the diag- nostics for the host computer system. For instructions, see the Installation and Troubleshooting Guide that accompanied your Dell host computer system. support.dell.com Connecting Your Storage System to the Host Computer...
  • Page 50 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 51: Installing Drives

    When used in combination with an optional Dell PowerEdge Expandable RAID Con- troller (PERC) 2, Dell PERC 2/DC, Dell PERC 2/SC, or Dell PERC 3/DI host adapter card in the host computer, the SCSI backplane board allows you to remove and insert hard- disk drives without shutting down the storage system—an invaluable feature for serv-...
  • Page 52 0, 1, 2, 3, 4, 5, 8, 9, 10, 11, 12, and 13 (see Figure 6-2). The drive bays support 1.0-inch hard-disk drives. )LJXUH  'ULYH 1XPEHUV DQG 6&6, 1XPEHUV IRU 3RZHU9DXOW 66 Drive numbers SCSI ID numbers Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 53 The following subsections describe how to remove or install hard-disk drive carriers in the storage system's drive bays. If the storage system is connected to a Dell PERC 2, Dell PERC 2/DC, Dell PERC 2/ SC, or Dell PERC 3/DI host adapter card or another host adapter card approved by Dell for hot-pluggable drives, you can remove and insert SCSI hard-disk drives while the storage system is running.
  • Page 54 Turn the key to the left to unlock the keylock. Pull the lock bar out to release it from the system (see Figure 6-3). Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 55 Lock bar Take the hard-disk drive off-line and prepare it for removal. (For instructions, see the Dell PERC 2, Dell PERC 2/DC, Dell PERC 2/SC, or Dell PERC 3/DI host adapter card documentation.) The three hard-disk drive indicators flash sequentially as the hard-disk drive is pre- pared for removal.
  • Page 56 Slowly pull the carrier toward you until it slides free of the drive bay. )LJXUH  'ULYH &DUULHU /RFN )LJXUH  'ULYH &DUULHU +DQGOH Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 57 Close the handle to draw the drive carrier into the bay and lock the drive in place. When the controller recognizes the hard-disk drive, the drive online indicator turns on. Replace the lock bar in the lock position. Use the key to lock the keylock. support.dell.com Installing Drives Get other manuals https://www.bkmanuals.com...
  • Page 58 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 59: Service Information For Technicians

    & + $ 3 7 ( 5  6HUYLFH ,QIRUPDWLRQ IRU 7HFKQLFLDQV This chapter discusses upgrade and service procedures for the Dell PowerVault 2xxS storage systems. 3UHFDXWLRQDU\ 0HDVXUHV Before you perform any of the procedures in this chapter, read the following warning for your personal safety and to prevent damage to the storage system from electro- static discharge (ESD).
  • Page 60 Manager Special Edition (NNM SE) x.x and Dell OpenManage HIP x.x documentation. Table 7-1 lists the indicators that can be displayed and suggested remedies for each situation. Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 61 The optional Dell PowerEdge Expandable RAID Controller (PERC) 2, Dell PERC 2/DC, Dell PERC 2/SC, or Dell PERC 3/DI host adapter card monitors the internal SCSI hard- disk drives connected to the backplane board. For more information, see the Dell PERC 2, Dell PERC 2/DC, Dell PERC 2/SC, or Dell PERC 3/DI documentation.
  • Page 62 If the LEDs stay on, module A could be defective. Try replacing the enclosure module that is suspected of being defective. No. Go to step 2. Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 63 DOO GDWD RQ WKDW GULYH WR EH ORVW 2QO\ UHSODFH WKH KDUGGLVN GULYH ZKHQ XVLQJ D 3(5&  3(5& '& 3(5& 6& RU 3(5& ', FRQWUROOHU Is the storage system connected to a Dell PERC 2, Dell PERC 2/DC, Dell PERC 2/ SC, or Dell PERC 3/DI host adapter card? Yes.
  • Page 64 If the amber cooling fan fault indicator lights up (see Figure 7-1) or the HP OpenView NNM SE x.x and the Dell OpenManage HIP x.x server management programs issue a fan-related error message, replace the fan as described in "Replacing a Cooling Fan,"...
  • Page 65 Is the power switch on the power supply turned on? Yes. Go to step 2. No. Turn on the power switch. Is the problem resolved? Yes. End troubleshooting. No. Go to step 2. support.dell.com Service Information for Technicians Get other manuals https://www.bkmanuals.com...
  • Page 66 No. Go to step 5. Reseat the power supply in the power-supply bay. Is the problem resolved? Yes. End troubleshooting. No. Replace the power supply. Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 67 System messages alert you to a possible operating problem or to a conflict between the software and hardware. If you receive a system message, see the HP OpenView NNM SE x.x and Dell OpenManage HIP x.x documentation for suggestions on resolv- ing any problems indicated by the message.
  • Page 68 )LJXUH  6WRUDJH 6\VWHP 2ULHQWDWLRQ IRU 3RZHU9DXOW [[6 6KRZQ )URP 7RS 9LHZ RI 3RZHU9DXOW 66 Right side Front Left side Back 7-10 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 69 3URFHGXUH IRU D 5HGXQGDQW 6WRUDJH 6\VWHP NOTE: Some components of the Dell PowerVault 2xxS storage system are hot- pluggable. If one power supply provides power to the storage system, you can install or remove another power supply while the system is turned on.
  • Page 70 (see Figure 7-5). NOTE: The power-supply handle is provided to ease the task of pulling the power supply free from the bay. Do not use the handle to carry the Dell PowerVault 2xxS storage system. )LJXUH  5HPRYLQJ D 3RZHU 6XSSO\ RQ D 5HGXQGDQW 6\VWHP Carefully slide the new power supply into the empty power-supply bay.
  • Page 71 (see Figure 7-6). NOTE: The power-supply handle is provided to ease the task of pulling the power supply free from the bay. Do not use the handle to carry the Dell PowerVault 2xxS storage system. )LJXUH  5HPRYLQJ D 3RZHU 6XSSO\ RQ D 1RQUHGXQGDQW 6\VWHP support.dell.com...
  • Page 72 (see Figure 7-1) from the cooling-fan bay. Holding the captive screws, carefully pull the cooling fan out of the cooling-fan bay (see Figure 7-7). 7-14 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 73 A copies the system-specific information to the new module B. If you need to replace only module B, replace it with a new module. To replace module A, perform the following steps. support.dell.com Service Information for Technicians 7-15 Get other manuals https://www.bkmanuals.com...
  • Page 74 Grasp the handle on the module and pull it from the module bay. Carefully insert the replacement module into the module bay. 7-16 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 75 Using a Phillips-head screwdriver, remove the two screws that secure the com- ponent mounting bracket to the chassis (see Figure 7-9). Lift the component mounting bracket slightly and slide it out of the chassis. support.dell.com Service Information for Technicians 7-17...
  • Page 76 )LJXUH  5HPRYLQJ WKH &RPSRQHQW 0RXQWLQJ %UDFNHW 7-18 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 77 Component Mounting Bracket," found earlier in this chapter). Using both hands, carefully hold the dual-bus split backplane module on both sides and, using a wiggle motion, pull the module from the backplane board (see Figure 7-10). support.dell.com Service Information for Technicians 7-19 Get other manuals https://www.bkmanuals.com...
  • Page 78 Installing SCSI Hard-Disk Drives in the Drive Bays" in Chapter 6). Remove all power supplies from the back of the storage system (see "Replacing the Power Supply," found earlier in this chapter). 7-20 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 79 Using an 11 1/2-inch–long Allen, 5/64-inch ball driver, remove the 15 screws. Use the ball driver to remove the screws located inside the module bays on the left and right side of the chassis (see Figure 7-12). support.dell.com Service Information for Technicians 7-21 Get other manuals https://www.bkmanuals.com...
  • Page 80 )LJXUH  6FUHZ /RFDWLRQ LQ WKH /HIW 0RGXOH %D\ Screws 10. Separate the two chassis halves to remove the backplane board (see Figure 7-13). )LJXUH  &KDVVLV 6HSDUDWLRQ 7-22 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 81 NOTE: The PowerVault 200S and 201S only accept an eight–hard-disk drive back- plane; the PowerVault 210S and 211S only accept a 12–hard-disk drive backplane.
  • Page 82 Grasp the tab on the far right end of the bar. Use the key to unlock the keylock. Pull the lock bar out to release it from the system (see Figure 7-14). 7-24 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 83 This section provides information about the following procedures for installing redun- dant components in the storage system: ‡ Installing the redundant power supply ‡ Installing the redundant cooling fan ‡ Installing the second enclosure module support.dell.com Service Information for Technicians 7-25 Get other manuals https://www.bkmanuals.com...
  • Page 84 Using a Phillips-head screwdriver, turn the two captive screws counterclockwise to release the power-supply blank from the right power-supply bay. 7-26 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 85 (see Figure 7-15). NOTE: The power-supply handle is provided to ease the task of pulling the power supply free from the bay. Do not use the handle to carry the Dell PowerVault 2xxS storage system. )LJXUH  5HPRYLQJ WKH 3RZHU6XSSO\ %ODQN Carefully slide the redundant power supply into the empty power-supply bay (see Figure 7-16).
  • Page 86 Holding the captive screws, carefully pull the blank out of the cooling-fan bay (see Figure 7-17). 7-28 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 87 Push the redundant fan all the way to the back of the bay until it is seated in the connector. The fan is seated when the front plate of the fan is even with the front plate of the neighboring fan. support.dell.com Service Information for Technicians 7-29 Get other manuals https://www.bkmanuals.com...
  • Page 88 Grasp the handle on the terminator blank and pull it from the module bay (see Figure 7-19). 7-30 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 89 Push the module all the way to the back of the bay until it is seated in the connec- tor. The module is seated when its front plate is even with the neighboring components. )LJXUH  6HFRQG 0RGXOH ,QVHUWLRQ support.dell.com Service Information for Technicians 7-31 Get other manuals https://www.bkmanuals.com...
  • Page 90 Using a Phillips-head screwdriver, tighten the captive screw at the top of the sec- ond module to secure the module to the chassis. Attach the SCSI cable to the second module. 7-32 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 91: Getting Help

    & + $ 3 7 ( 5  *HWWLQJ +HOS This chapter describes the tools Dell provides to help you when you have a problem with your PowerVault storage system. It also tells you when and how to call Dell for technical or customer assistance. 7HFKQLFDO $VVLVWDQFH If you need assistance with a technical problem, perform the following steps: Make a copy of Figure 8-1, the Diagnostics Checklist, and fill it out.
  • Page 92 5HY  ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'FIP +HOS 7RROV Dell provides a number of tools to assist you. These tools are described in the follow- ing sections. NOTE: Some of the following tools are not always available in all locations outside the continental U.S.
  • Page 93 7HFK)D[ 6HUYLFH Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of tech- nical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate.
  • Page 94 If you need information about additional products available from Dell Computer Corpo- ration, or if you would like to place an order, visit Dell’s World Wide Web site at http://www.dell.com/. For the telephone number to call to speak to a sales special- ist, refer to “Dell Contact Numbers”...
  • Page 95 %HIRUH <RX &DOO NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist (Figure 8-1). If possible, turn on your PowerVault storage system before you call Dell for technical assistance and call from a telephone at or near the computer.
  • Page 96 Error message, beep code, or diagnostic code: ______________________________________________________ Description of problem and troubleshooting procedures you performed: ________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ )LJXUH  'LDJQRVWLFV &KHFNOLVW '(// &21),'(17,$/  3UHOLPLQDU\  Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 97 5HY  ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'FIP 'HOO &RQWDFW 1XPEHUV When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in Table 8-1 and Table 8-2. Table 8-1 provides the various codes required to make long-distance and international calls. Table 8-2 provides local tele-...
  • Page 98 Netherlands (Amsterdam) New Zealand — Norway (Lysaker) Not required Poland (Warsaw) Singapore (Singapore) Not required South Africa (Johannesburg) 09/091 '(// &21),'(17,$/  3UHOLPLQDU\  Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 99 Switchboard ....... 01 ....491 04 0 Web site: http://support.euro.dell.com E-mail: tech_support_germany@dell.com...
  • Page 100 TechFax ........toll free: 1-800-950-1329 '(// &21),'(17,$/  3UHOLPLQDU\  8-10 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 101 Switchboard ....... 02 ....22 83 27 11 Web site: http://support.euro.dell.com E-mail: czech_dell@dell.com...
  • Page 102 Corporate Sales ........toll free: 800 96 4108 tomer assistance. '(// &21),'(17,$/  3UHOLPLQDU\  8-12 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 103 Switchboard ....... 01 ....286 0500 Web site: http://support.euro.dell.com E-mail: dell_direct_support@dell.com...
  • Page 104 Corporate Sales ........toll free: 1 800 888 213 '(// &21),'(17,$/  3UHOLPLQDU\  8-14 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 105 Switchboard ......020 ....581 8818 Web site: http://support.euro.dell.com E-mail: tech_nl@dell.com...
  • Page 106 Korea, Macau, Malaysia, New Zealand, Singapore, Taiwan, and Thai- land—refer to indi- vidual listings for these countries) '(// &21),'(17,$/  3UHOLPLQDU\  8-16 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 107 Switchboard ....... 91 ....722 92 00 Web site: http://support.euro.dell.com E-mail: es_support@dell.com...
  • Page 108 AutoFax ..........0870-908-0510 Web site: http://support.euro.dell.com E-mail: dell_direct_support@dell.com '(// &21),'(17,$/  3UHOLPLQDU\  8-18 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 109 Dell Sales ........
  • Page 110 5HY  ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'FIP '(// &21),'(17,$/  3UHOLPLQDU\  8-20 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 111: Technical Specifications

    Storage system fault indicator amber LED Hard-disk drive fault indicator amber LED Hard-disk drive activity indicator green LED Hard-disk drive online indicator green LED Power-supply online indicator green LED Power-supply fault indicator amber LED support.dell.com Technical Specifications Get other manuals https://www.bkmanuals.com...
  • Page 112 20 G Altitude: Operating –16 to 3048 m (–50 to 10,000 ft) Storage –16 to 10,600 m (–50 to 35,000 ft) Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 113 Wattage 340 W/460 W peak (optional 340-W and 460-W power supply is available) Heat dissipation 990 BTUs (nominal) Voltage 90 to 135 V at 60 Hz; 180 to 265 V at 50 Hz support.dell.com Technical Specifications Get other manuals https://www.bkmanuals.com...
  • Page 114 20 G Altitude: Operating –16 to 3048 m (–50 to 10,000 ft) Storage –16 to 10,600 m (–50 to 35,000 ft) Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 115 Heavily used systems require more frequent backups than systems in which files are seldom changed. Dell recommends that you back up the hard-disk drive(s) at least once a week, with a daily backup of those files known to have been changed. Following these guidelines ensures the loss of no more than a day's work in the event of a hard-disk drive failure or if you inadvertently delete one or more important files.
  • Page 116 Failure to do so can result in relocation of the tracks on the disk platters. Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 117: Maintaining Your Storage System

    –16 to 3048 meters (m) (–50 to 10,000 feet [ft]) and can be stored at altitudes of –16 to 10,600 m (–50 to 35,000 ft). support.dell.com Maintaining Your Storage System Get other manuals https://www.bkmanuals.com...
  • Page 118 ‡ Keep components in their antistatic packaging until they are installed. ‡ Avoid wearing clothing made of wool or synthetic materials. Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 119 The Federal Communications Commission (FCC) publishes specific regulations to limit the amount of EMI and RFI emitted by computing equipment. Each Dell storage system meets these FCC regulations.
  • Page 120 6KRFN DQG 9LEUDWLRQ Excessive shock can damage the function, external appearance, and physical struc- ture of the storage system. Each Dell storage system has been designed to operate properly after withstanding a minimum of six consecutively executed shock pulses in the positive and negative x, y, and z axes.

  • Page 121: Surge Protectors

    If you are using the optional redundant power supplies installed in your storage sys- tem, connect the two power supplies to different circuits, if possible. support.dell.com Maintaining Your Storage System Get other manuals https://www.bkmanuals.com...
  • Page 122 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 123: Regulatory Notices

    Printing Office, Washington, DC 20402, Stock No. 004-000-00450-7 or on the World Wide Web at http://www.fcc.gov/Bureaus/Compliance/WWW/ tvibook.html. Dell computer systems are designed, tested, and classified for their intended electro- magnetic environment. These electromagnetic environment classifications generally refer to the following harmonized definitions: •...

  • Page 124: Fcc Notices (U.s. Only

    This equipment generates, uses, and can radiate radio DELL CONFIDENTIAL - Preliminary 10/18/00 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 125: Class B

    512-338-4400 IC Notice (Canada Only) Most Dell computer systems (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer system (or other Dell digital apparatus), examine all registration labels located on the bottom or the back panel of your computer (or other digital apparatus).

  • Page 126: Ce Notice (European Union

    A “Declaration of Conformity” in accordance with the preceding directives and stan- dards has been made and is on file at Dell Products Europe BV, Limerick, Ireland. NOTE: Your system may also include circuit cards or other components that contain batteries.

  • Page 127: 55022 Compliance (Czech Republic Only

    VCCI Notice (Japan Only) Most Dell computer systems are classified by the Voluntary Control Council for Inter- ference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to Class A.

  • Page 128: Class B Ite

    If you find that this device is not suitable for your use, you may exchange it for a nonbusiness device. DELL CONFIDENTIAL - Preliminary 10/18/00 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 129: Class B Device

    A protection mark “B” confirms that the equipment is in compliance with the protec- tion usage requirements of standards PN-93/T-42107 and PN-EN 55022: 1996. DELL CONFIDENTIAL - Preliminary 10/18/00 support.dell.com Regulatory Notices...
  • Page 130 Ponadto, nie naleYy blokować otworów wentylacyjnych. NaleYy unikać kładzenia luźnych papierów pod komputer oraz umieszczania komputera w ciasnym miejscu bez moYliwości cyrkulacji powietrza wokół niego. DELL CONFIDENTIAL - Preliminary 10/18/00 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 131: Nom Information (Mexico Only

    Mexican standards (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Rio Lerma No. 302 - 4° Piso Col. Cuauhtemoc 16500 México, D.F . Ship to: Dell Computer de México,...

  • Page 132: Bsmi Notice (Taiwan Only

    15520 México, D.F . Tensión alimentación: 100-240 VAC Frecuencia: 60/50 Hz Consumo de corriente: 5.0-2.1 A BSMI Notice (Taiwan Only) DELL CONFIDENTIAL - Preliminary 10/18/00 C-10 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

  • Page 133: Limited Warranty And Return Policy

    This limited warranty does not cover any items that are in one or more of the follow- ing categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department; accesso- ries or parts that are not installed in the Dell factory;...
  • Page 134 The warranty term for a replacement part is the remainder of the limited war- ranty term. You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s...
  • Page 135 If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any...
  • Page 136 This limited warranty does not cover any items that are in one or more of the follow- ing categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department; accesso- ries or parts that are not installed in the Dell factory;...
  • Page 137 You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s...

  • Page 138: Guarantee

    Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or con- tracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
  • Page 139 If you are an end-user customer who bought new products directly from a Dell com- pany, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought...
  • Page 140 5HY  ),/( /2&$7,21 6?6<67(06?+HQGUL[BB, 6?, 6 *XLGH 5HY$?'DGIP system that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment. This “Total Satisfaction” Return Policy does not apply to DellWare products, which may be returned under DellWare's then-current return policy.

  • Page 141: Abbreviations And Acronyms

    $EEUHYLDWLRQV DQG $FURQ\PV The following list defines or identifies technical terms, abbreviations, and acro- Bulletin Board Service nyms used in Dell user documents. %,26 NOTE: Unless otherwise specified, basic input/output system these definitions may not apply to oper- ating systems other than Microsoft Windows 9x and Windows NT .
  • Page 142 Department of Communications (in electrostatic discharge Canada) (6', enhanced small-device interface dots per inch (6(0 '5$0 enclosure services expander module dynamic random-access memory Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 143 .ELW V VHF hexadecimal kilobit(s) per second Hardware Instrumentation Program kilogram(s) high memory area kilohertz +3)6 High Performance File System local area network hertz pound(s) /&' input/output liquid crystal display support.dell.com Abbreviations and Acronyms Get other manuals https://www.bkmanuals.com...
  • Page 144 3(5& megahertz PowerEdge Expandable RAID Controller millimeter(s) pin grid array 3267 millisecond(s) power-on self-test Š 06'26 Microsoft Disk Operating System pages per minute Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 145 Underwriters Laboratories revolutions per minute 57& upper memory block real-time clock 6$)7( uninterruptible power supply SCSI accessed fault-tolerant enclosures 862& 6&6, Universal Service Ordering Code small computer system interface volt(s) scalable disk system support.dell.com Abbreviations and Acronyms Get other manuals https://www.bkmanuals.com...
  • Page 146 Š 9(6$ watt-hour(s) Video Electronics Standards Association eXtended memory manager video graphics array 9/6, eXtended Memory Specification very-large-scale integration zero insertion force Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...
  • Page 147 B-1 installing data protection, 1-7 ESEM or SEMM, 4-3 redundant components, 7-25 Diagnostics Checklist, 8-6 redundant cooling fan, 7-28 diagnostics. See Dell Diagnostics redundant power supply, 7-26 SCSI hard-disk drive, 6-7 '(// &21),'(17,$/  3UHOLPLQDU\  support.dell.com Index...
  • Page 148 8-4 module, 7-19 World Wide Web help tools, 8-2 removing the SCSI backplane board, 7-20 return policy, D-7 '(// &21),'(17,$/  3UHOLPLQDU\  Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide Get other manuals https://www.bkmanuals.com...

This manual is also suitable for:

Powervault 201sPowervault 210sPowervault 211s

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