Troubleshooting - Bosch KGN36 Series Information For Use

14 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The appliance is not
cooling, the displays
and lighting are lit.
The LED lighting does
not work.
Side panels of the ap-
pliance are warm.
A warning signal
sounds and
flashes.
Cause and troubleshooting
Showroom mode is switched on.
Press and hold the temperature setting button (refri-
▶
gerator compartment) for 9 to 11 seconds until an
audible signal sounds.
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
Not a fault. The side panels contain pipes which heat
up during the cooling process. Units touching the ap-
pliance will not be damaged by the heat.
No action required.
Different causes are possible.
Press the temperature setting button (freezer com-
▶
partment).
a The alarm is switched off.
The appliance door is open.
Close the appliance door.
▶
External ventilation openings are covered up.
Remove any obstructions from in front of the ex-
▶
ternal ventilation openings.
Larger quantities of fresh food have been put in.
Do not exceed the max. freezing capacity.
▶
→ "Freezing capacity", Page 21
Troubleshooting en
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