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80 - Frequently asked questions
Troubleshooting
This chapter shows you how to deal with common system problems.
Read it before calling a technician if a problem occurs. Solutions to more
serious problems require opening up the computer. Do not attempt to
open the computer yourself; contact your dealer or authorized service
center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers onscreen
error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see
"Error messages" below. If the problem cannot be resolved, contact your
dealer.
Error messages
If you receive an error message, note the message and take the
corrective action. The following table lists the error messages in
alphabetical order together with the recommended course of action.
Error messages
CMOS battery bad
CMOS checksum
error
Disk boot failure
Equipment
configuration error
Hard disk 0 error
Hard disk 0 extended
type error
Corrective action
Contact your dealer or an authorized service
center.
Contact your dealer or an authorized service
center.
Insert a system (bootable) disk, then press Enter
to reboot.
Press F2 (during POST) to enter the BIOS utility,
then press Exit in the BIOS utility to reboot.
Contact your dealer or an authorized service
center.
Contact your dealer or an authorized service
center.
Fr e q u e n t l y a s k ed qu es t io ns
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