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Acer BOOK RS User Manual

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  • Page 1 User’s Manual...
  • Page 2 Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

  • Page 3: Table Of Contents

    Saving power..........53 Guidelines for safe battery usage ....9 Internal battery ..........11 Battery pack Battery characteristics........ 55 Your Acer notebook tour Charging the battery ........55 Screen view............ 12 Optimizing battery life ........56 Keyboard view ..........13 Checking the battery level......
  • Page 4 4 - Table of contents How do I get to Start? ........75 Error messages ..........80 How do I turn off my computer? ....75 Internet and online security How do I unlock my computer?....75 First steps on the net........82 How do I set the alarm? ........
  • Page 5 • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software...

  • Page 6: First Things First

    Your guides To help you use your Acer notebook, we have designed a set of guides: The Quick Start Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual.

  • Page 7: Basic Care And Tips For Using Your Computer

    Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer-approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

  • Page 8: Taking Care Of Your Ac Adapter

    1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.

  • Page 9: Guidelines For Safe Battery Usage

    • The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty.
  • Page 10 • Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved ones. This notebook uses a Lithium-based battery. Do not use it in a humid, wet or corrosive environment.

  • Page 11: Internal Battery

    Please refer to www.acer.com for battery shipping documents. Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. • Recharge the battery by following the instruction included in the product documentation.

  • Page 12: Your Acer Notebook Tour

    12 - Your Acer notebook tour O U R CER N O T E B O O K T O U R After setting up your computer, let us show you around your new Acer computer. Screen view # Icon...

  • Page 13: Keyboard View

    Your Acer notebook tour - 13 Keyboard view # Icon Item Description For entering data into your computer. Keyboard See "Using the keyboard" on page 18. Fingerprint reader for Windows Hello Fingerprint reader and security. Touch-sensitive pointing device. The touchpad and selection buttons form a single surface.

  • Page 14: Left View

    • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter or power source providing 65 W at  20 V. For optimal performance, please use a certified Acer power adapter or USB Power Delivery device.

  • Page 15: Adapter Information

    Your Acer notebook tour - 15 Adapter information Your computer ships with two power adapters, and it will operate normally with one power adapter connected. • Wall-mount type power adapter: its ultra-portable plug design, making it an ideal travel adapter (the plug type may vary by regions).

  • Page 16: Right View

    16 - Your Acer notebook tour Right view # Icon Item Description Connects to audio devices (e.g., Headset/speaker speakers, headphones) or a headset jack with microphone. USB port Connects to USB devices. Indicates the computer’s power Power indicator status. Indicates the computer’s battery status.

  • Page 17: Base View

    Your Acer notebook tour - 17 Base view # Icon Item Description Ventilation and Allows the computer to stay cool. cooling fan Do not cover or obstruct the openings. Speakers Deliver stereo audio output. Simulates removing and reinstalling Battery reset the battery.

  • Page 18: 18 - Using The Keyboard

    18 - Using the keyboard S I N G T H E KEYBOARD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows, special keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.

  • Page 19: Hotkeys

    Switches fan mode between Silent, Normal and Performance. Fn + F For more information on how to achieve optimal cooling efficiency in different scenarios, please launch Acer Quick Access application. Fn + Delete Insert Turns Insert on or off. Fn + Pg Up Scrolls up a page in a document.

  • Page 20: Windows Keys

    20 - Using the keyboard Note To swap the hotkey and special function of the F1 to F12 keys, change the function key setting in the BIOS (to open the BIOS press F2 when starting your computer, then select the Main menu and change Function key behavior to ...

  • Page 21: Using The Precision Touchpad

    Using the Precision Touchpad - 21 S I N G T H E R E C I S I O N O UC H P A D The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.
  • Page 22 22 - Using the Precision Touchpad Two-finger pinch Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture. Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. •...

  • Page 23: Changing Touchpad Settings

    Using the Precision Touchpad - 23 The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response.
  • Page 24 24 - Using the Precision Touchpad 4. Now you can adjust the settings to suit your personal needs. You can switch off the touchpad if you prefer to use a mouse. Or you can adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.

  • Page 25: Recovery

    This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update &...
  • Page 26 26 - Recovery 3. Plug in the USB drive (or a portable external hard drive) and click + to add a drive. Select the USB drive from the drop-down list. 4. Click More options to select back-up options which best fit your needs, such as schedule the backup interval, how long you want to keep those backups (default is Forever), which folders to be backed up or be excluded.

  • Page 27: Backing Up Your Wireless And Lan Drivers

    Recovery - 27 5. Follow the process until it completes. 6. Unplug the USB drive (or a portable external hard drive) and label it clearly. Important Write a unique, descriptive label on the backup, such as 'File History Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

  • Page 28: Creating A Factory Default Backup

    28 - Recovery Creating a factory default backup Recovery Management allows you to quickly and easily back up your operating system, installed apps and data. 1. From Start, select Care Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window.
  • Page 29 Recovery - 29 4. Click Security and Maintenance in the bottom left of the page and click Recovery.
  • Page 30 30 - Recovery 5. Select Create a recovery drive to open the Recovery Drive window. 6. Make sure Back up system files to the recovery drive is selected and click Next.
  • Page 31 Recovery - 31 7. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 8. Everything on the drive will be deleted. Click Create to continue. 9. You will be shown the backup progress on the screen. 10.Follow the process until it completes.

  • Page 32: Restoring Your Computer

    32 - Recovery Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Note Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger.
  • Page 33 Recovery - 33 3. Click Get started to Choose an option. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. If you'd like not to restore apps and setting that came with your PC, go to Change settings and turn off the option to not restore preinstalled apps that came with this PC before proceeding the restore progress.

  • Page 34: Reset This Pc And Remove Everything

    34 - Recovery 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. This will take a while and your PC will restart. 5.
  • Page 35 Recovery - 35 2. Select the Restore tab and click Get Started to open the Recovery window.
  • Page 36 36 - Recovery 3. Click Get started to Choose an option. Select Remove everything to reset your PC back to its factory default. 4. Click Change settings to choose restore settings (Data erasure and Data drives) which best fit your needs. Then click Confirm to continue.
  • Page 37 Recovery - 37 5. Make sure all settings are properly made, click Next to continue. Warning Turn on "Data erasure" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 6. Click Reset to continue. 7.

  • Page 38: Using A Bluetooth Connection

    38 - Using a Bluetooth connection SING A LUET OOTH C O NN EC T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth- enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards.
  • Page 39 Using a Bluetooth connection - 39 3. Your computer will automatically start searching for devices, as well as make itself visible to other devices. 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection.

  • Page 40: Connecting To The Internet

    40 - Connecting to the Internet ONNECTING TO T HE NTERNET This chapter includes general information on types of connections, and getting connected to the internet. For detailed information, please refer Network connections on page Your computer’s built-in network features make it easy for you to connect your computer to the internet.
  • Page 41 Connecting to the Internet - 41 Acer notebook computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network.
  • Page 42 42 - Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.

  • Page 43: Bluelight Shield

    Bluelight Shield - 43 LUELIGHT H I E L D The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to fit your needs: No.
  • Page 44 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...

  • Page 45: Securing Your Computer

    Securing your computer - 45 ECURING YOUR C O M P U T E R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords.

  • Page 46: Entering Passwords

    46 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.

  • Page 47: Fingerprint Reader

    In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first configure the fingerprint reader to recognize your fingerprint to confirm your identity.
  • Page 48 48 - Fingerprint Reader 2. Set a PIN code. 3. In Windows Hello Fingerprint, select Set up to configure the fingerprint reader.
  • Page 49 Fingerprint Reader - 49 4. In the Windows Hello set up window, select Get started to begin the fingerprint configuration. 5. Enter your PIN to confirm your identity.
  • Page 50 50 - Fingerprint Reader 6. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
  • Page 51 Fingerprint Reader - 51 7. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple accounts, you can set up access separately and automatically switch between accounts.

  • Page 52: Bios Utility

    52 - BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 53: Power Management

    Power management - 53 O W E R MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
  • Page 54 54 - Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.

  • Page 55: Battery Pack

    Battery pack - 55 ATTERY P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer.

  • Page 56: Optimizing Battery Life

    56 - Battery pack Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113°...

  • Page 57: Checking The Battery Level

    Battery pack - 57 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 58: Traveling With Your Computer

    58 - Traveling with your computer R AVEL I NG W I T H Y O U R COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1.

  • Page 59: What To Bring To Meetings

    Traveling with your computer - 59 You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.

  • Page 60: What To Take With You

    60 - Traveling with your computer What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •...

  • Page 61: Traveling With The Computer

    Traveling with your computer - 61 Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home.

  • Page 62: Traveling Internationally

    62 - Traveling with your computer Traveling internationally Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving from country to country. Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: •...
  • Page 63 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...

  • Page 64: Universal Serial Bus (Usb)

    Two USB standards are currently available on Acer computers: USB 2.0 (High- speed USB) and USB 3.2 Gen 1 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 1 ports have a blue tongue.

  • Page 65: Usb Type-C Port

    The Type-C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.2 Gen 2  (SuperSpeed USB, 10 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video support).

  • Page 66: 66 - Thunderbolt 4 Port

    66 - Thunderbolt 4 port H U N D E R B O L T P O R T A Thunderbolt 4 port allows you to easily connect devices with a Type-C connector to your computer, such as additional storage (e.g.

  • Page 67: Video And Audio Connectors

    Video and audio connectors - 67 I D E O A N D A U D I O C ON NE C T O RS Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration. Connecting a monitor 1.
  • Page 68 68 - Video and audio connectors Use the microphone port to connect an external microphone; connecting a microphone disables the built-in microphone. Note Some computers have a single "combo" port that allows you to use single-pin headsets with a built-in microphone. These headsets are most commonly used with smartphones.

  • Page 69: Hdmi

    HDMI - 69 HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
  • Page 70 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...

  • Page 71: Frequently Asked Questions

    Frequently asked questions - 71 REQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to the computer (if your computer has a power indicator, it will be off);...
  • Page 72 72 - Frequently asked questions No audio is heard from the computer. Check the following: • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume.

  • Page 73: Requesting Service

    1. If there is a D2D Recovery setting in Main, make sure it is Enabled. 2. Exit the BIOS utility and save changes. The system will reboot. Note To access the BIOS utility, press F2 when you see the Acer logo during boot up. For more information, see Restoring your computer on page...
  • Page 74 74 - Frequently asked questions Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.

  • Page 75: Tips And Hints For Using Windows 10

    F r eque ntly as k Frequently asked questions - 75 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Tap the Start button on the lower left-hand corner of the screen.
  • Page 76 76 - Frequently asked questions • Select a background image for the lock screen • Turn the Slideshow on or off • Select lock screen apps. How do I set up the lock screen slideshow? 1. Tap the Windows Start button and select Settings > Personalization. 2.

  • Page 77: How Do I Set The Alarm

    Frequently asked questions - 77 How do I set the alarm? Your computer can act as an alarm clock. Type ’Alarms’ to search for the Alarms & Clock app. 1. Select an alarm from the list, or select the + in the lower-right corner to create a new alarm.

  • Page 78: What Is A Microsoft Id (Account)

    78 - Frequently asked questions How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, tap and hold the app until you see the screen dim. When you release the app, tap Pin to Start from the menu that appears.

  • Page 79: How Do I Check For Windows Updates

    Tap the Windows Start button > Settings > Update & Security > Windows Update. Tap Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: www.microsoft.com • Windows 10 information: support.acer.com • Support FAQs:...

  • Page 80: Troubleshooting

    Fr e q u e n t l y a s k ed qu es t io ns 80 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems.  Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
  • Page 81 Frequently asked questions - 81 Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.

  • Page 82: Internet And Online Security

    82 - Internet and online security N T E R N E T AND ONLINE S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the 86).
  • Page 83 Internet and online security - 83 connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...

  • Page 84: Network Connections

    84 - Internet and online security Note If your computer includes a SIM card slot, you require a compatible SIM card  and a contract with a cellular provider. Before using the cellular features, check with your service provider to see if any additional charges will be incurred, especially roaming charges.

  • Page 85: Surf The Net

    As soon as you have your internet access installed and you are connected, from the Start Menu, click the Microsoft Edge tile or the icon located in the taskbar and take your internet experience to a new level! Acer website To get you started why not visit our website, www.acer.com.

  • Page 86: Internet Security Software

    Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!
  • Page 87 Internet and online security - 87 who are trying to fool you into sending them your credit card number, social security number, or logging into a fake bank website that looks like yours but really isn't. How to stay safe: Use a strong antispam filter. If an email looks strange, don't click on anything and delete it immediately.
  • Page 88 88 - Internet and online security Also, perform regular backups of all your data either online or to a separate external hard drive that is only attached to your computer while performing the backup. Ransomware has been known to lock access to external hard drives attached to the computer.
  • Page 89 Internet and online security - 89 Take special precautions when using public Wi-Fi Public Wi-Fi is available just about everywhere, from the local coffee shop to the hotels and airports you visit while traveling. While public Wi-Fi has made our lives a little easier, it also poses security risks to the personal information available on our laptops and smartphones.
  • Page 90 90 - Internet and online security Protect your computer with Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active internet connection, Windows can check for important updates for your computer and install them automatically. These updates include security patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks.

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