Troubleshooting And Maintenance; Eco Sensor And Screen Brightness - Samsung QE75QN800BTXXH User Manual

How to turn on and off the Microphone
On Off
You can turn on or off the microphone by using the switch at the
bottom of the TV. If microphone is turned off, All voice and sound
features using microphone are not available.
• The position and shape of the microphone switch may differ
depending on the model.
• During analysis using data from the microphone, the data is
not saved.
04 Troubleshooting and
Maintenance
Troubleshooting
For more information, refer to "Troubleshooting" or "FAQ" in the
e-Manual.
> Menu > Settings > Support > Open e-Manual >
Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
centre.
• This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however,
a few bright or dark pixels on the screen. These pixels will
have no impact on the performance of the product.
• To keep your TV in optimum condition, upgrade to the latest
software. Use the Update Now or Auto update functions
on the TV's menu ( > Menu >
Software Update > Update Now or Auto update).
English - 6
The TV won't turn on.
• Make sure that the One Connect Box Power Cable is securely
plugged in to the One Connect Box and the wall outlet.
• Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing a
solid red.
• Try pressing the TV Controller button at the bottom of the TV
to make sure that the problem is not with the remote control.
If the TV turns on, refer to "The remote control does not work".
The remote control does not work.
• Check if the remote control sensor at the bottom of the TV
blinks when you press the
– When the remote's battery is discharged, charge the
• Try pointing the remote directly at the TV from 1.5-1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair
a Samsung Smart Remote, press the
together for 3 seconds.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This
feature measures the light in your room and optimises the
brightness of the TV automatically to reduce power consumption.
If you want to turn this off, go to
> All Settings > General & Privacy > Power and Energy Saving >
Brightness Optimisation.
• The eco sensor is located at the bottom of the TV. Do not
block the sensor with any object. This can decrease picture
brightness.
Settings > Support >
button on the remote control.
battery using the USB charging port (C-type), or turn over
the remote to expose the solar cell to light.
>
and buttons
Menu > Settings