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Samsung WF350ANR/XAA Fast Track Troubleshooting page 4

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Door Lock Check
Connector CN2 Pin 3 (Brown) and CN3 Pin 1
(Black)
Door Unlock Check
Connector CN 2 Pin 3 (Brown) and CN3 Pin 2
(White)
Drain Motor Check
Connector CN2 Pin 3 (Brown) and CN3 Pin 3
(Violet)
Water Valve Check
Connector CN2 Pin 3 (Brown) to CN3 Pin 5 (Pink),
Pin 4 (Red) , Pin 7 (Yellow), Pin 8 (Blue), Pin 9
(Orange)
Heater Relay Check
Connector CN2 Pin 3 (Brown) and Heater Relay
Pin 2 (Red)
Steam Heater Relay Check
Connector CN2 Pin 3 (Brown) and Heater Relay
Pin 1 (Orange)
Error Type
Error Mode
LED
Water Level Sensor
LE
8
Water Level Sensor
1E
Motor Drive Error or
3E
Hall Sensor error
E3
bE
25
Water Supply
nF
3
Error
Fill Hoses Reversed
nF1
System Error
SF1
SF2
SF3
When Door is Locked or Unlocked
there is a pulse of 120VAC for a few
milliseconds.
When Door is Locked or Unlocked
there is a pulse of 120VAC for a few
milliseconds.
120VAC with the pump On and 0VAC
with the pump off
120VAC with the Valve On and 0VAC
with the Valve off
120VAC with the Heater On and 0VAC
with the Heater off
120VAC with the Heater On and 0VAC
with the Heater off
Details
LCD
Check the Hose where the sensor is connected, may be loose,
pinched, damaged or clogged. Also check the sensor it may be
disconnected or defective. The Main PCB may also be defective
Water Level Sensor Trouble, Signal out of range
Check the motor drive connector, it may be loose. The hall sensor
may be disconnected, loose or damaged . Check for a foreign ob-
ject inside the motor or motor damage. The stator might be loose
or damaged. The drum might be overloaded from too many
clothes or the relay or PCB might be defective.
Check the water valve wiring harness.
Check whether the water supply valve is clogged with foreign ma-
terial and whether water is supplied properly.
Check for reversed fill hoses
Check water temperature, if sensed as higher than 50 ˚C in the
Wool or Lingerie cycle it will create error.
Check the relays, if they operate correctly replace the Main PCB.
Correct Hot/Cold hose connections
Replace PCB
Test 1
With Power Off, the resistance
between CN3 Pin 1 (Blk) and Main
Relay pin 2 (Blu) will be between
47 - 57Ω
Test 1
With Power Off, the resistance
between CN3 Pin 2 (Wht) and Main
Relay pin 2 (Blu) will be between
47 - 57Ω
Test 1
With Power Off, the resistance
between CN3 Pin 3 (Vio) and Main
Relay pin 2 (Blu) the resistance
should be 13.9Ω
Test 1
Power Off, valve resistance is from
1202Ω - 1245Ω
Test 1
Power Off, heater resistance is
16.6 Ω
Test 1
Power Off, heater resistance is
15.6 Ω
Test 2
Test 2
Test 2
Test 2
Test 2
Test 2
4

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