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Rize Home Tranquility II Owner's Manual

Rize Home Tranquility II Owner's Manual

Adjustable bed

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Owner's manual
Tranquility II
Adjustable bed
SERIAL NUMBER: _____________________________
(Place your serial number here for ready reference)

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Summary of Contents for Rize Home Tranquility II

  • Page 1 Owner’s manual Tranquility II Adjustable bed SERIAL NUMBER: _____________________________ (Place your serial number here for ready reference)
  • Page 2 Owner’s manual | Tranquility II adjustable bed Owner’s manual | Tranquility II adjustable bed...
  • Page 3: Table Of Contents

    This product and all our bedding products are covered by one or more of the following issued and pending U.S. patents including Nos. 9706848, 9744088, 8209801, 9795223, 8769739, 8209800, 9706848, 8769739, D663968, and other patents pending. Photos are for illustration purposes only. COPYRIGHT © 2023 by Rize Home, LLC. 03.30.2023...
  • Page 4: Safety Precautions

    This adjustable bed is designed exclusively for in-home use. Operation is subject to the following two conditions: (1) This FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE PROTECTOR (not supplied with this adjustable bed). Owner’s manual | Tranquility II adjustable bed...
  • Page 5 Safety precautions Lift warning device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Do not sit on the head or foot sections while in the raised IMPORTANT NOTE: To comply with the FCC RF exposure position, or during lift or lowering cycles.
  • Page 6: Parts List

    Mattress retainer bar (1) Anti-skid pads * The leg comes assembled as one whole leg with the option of removable leg extenders. ** Only available with Twin XL, Split Cal King, and Split Queen bed sizes. Owner’s manual | Tranquility II adjustable bed...
  • Page 7: Installation Guide

    Installation guide Setting up your adjustable bed Open the box. Lift the folded adjustable bed out of the box, place it on a flat floor and unfold it. NOTE: Hold the edge of the bed when unfolding it. Do not hold the metal frames to avoid potential injury.
  • Page 8 They are easily accessible for cutting. Zip ties on the head and foot sections of the bed. IMPORTANT! Make sure power cords do not obstruct any adjustable bed mechanisms. Owner’s manual | Tranquility II adjustable bed...
  • Page 9 Installation guide Setting up the electronics Plug the power cord into a working electrical outlet. NOTE: For optimal safety, using a surge protector (not included) is highly recommended. Install batteries in the remote control. Try all functions on the remote to make sure all features are operational.
  • Page 10 For safety reasons, lifting of the adjustable bed must always be performed by two (2) people; and the unit should always be on a flat surface. • Make sure to position the bottom of the headboard cross member no more than 3 inches (76.2mm) between the headboard and the top of the mattress. Owner’s manual | Tranquility II adjustable bed...
  • Page 11 Installation guide Applying anti-skid pads for platform bed use Your adjustable bed is also created for platform or slatpack bed systems. Before installing on a platform or slat pack bed, apply anti-skid pads under the adjustable bed to keep it in place. Turn your adjustable bed on its side and then locate the areas near the center brackets and corner brackets of the frame.
  • Page 12: Remote Control Guide

    FLASHLIGHT (4) help reduce stress and fatigue. Press this button to turn on the flashlight on your remote control. Release the button to turn it off. Owner’s manual | Tranquility II adjustable bed...
  • Page 13 Remote control guide Understanding the remote control features • The adjustable bed uses RF (radio frequency) remote control system. • The buttons are backlit when pressed to aid in the visibility of the remote control in low-light environments. • It is not necessary to face the receiver when operating the remote control. Remote signal is best transmitted within 6.5 feet (2 meters) of the bed.
  • Page 14 If sync is successful, the LED light on the control box turns to green. Beds A and B can now be operated at the same time using Remote A. NOTE: When operating beds in tandem, both beds should be plugged into a working electrical outlet. Owner’s manual | Tranquility II adjustable bed...
  • Page 15: Special Function

    Remote control guide Resetting your system Resetting the system is sometimes necessary to restore any customizations on the preset buttons to its factory settings. On the remote control, press and hold the ZG and FLAT button at the same time for 5 seconds until the remote backlight flashes. All customized settings on the remote control and control box are now cleared or returned to their factory default settings.
  • Page 16: Troubleshooting

    Clear any clutter or obstructions under and around the adjustable bed. Radio frequency interference from other remotes or electronic devices may affect normal operation. Check the batteries in the remote. Press the lift buttons firmly and accurately. Owner’s manual | Tranquility II adjustable bed...
  • Page 17 Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. Symptom Solutions Split or tandem system is out of sync. Only one of Reset the system and then sync one remote to both adjustable the two adjustable bed raises or both beds raise but beds again.
  • Page 18: Warranty

    Rize Home, LLC, the will not extend beyond such period. cost of which will be paid by Rize Home, LLC if the defect is confirmed by it or inspection by an authorized Rize Home, LLC service technician NO OTHER WARRANTY EXPRESS OR IMPLIED: The foregoing or other person approved in writing for that purpose by Rize Home, LLC;...
  • Page 19: Registration

    Zip code ______________________________ Email address: ____________________________________________________________________________________________________________________________________________________________________ Store where purchased: ________________________________________________________________________________________________________________________________________________________ Serial no: _____________________________________________ Invoice no: ________________________________________ Model no: _____________________________________________ Survey Please mail to: Gender: Rize Home, LLC Customer Care Center 31050 Diamond Parkway Solon, OH 44139 Age: 18-30 31-40 41-50 51-60 61-70 71 &...
  • Page 20 If you experience any trouble with your adjustable bed within the warranty period, please consult the troubleshooting guide provided with your bed and online, if applicable. IF PROBLEMS PERSIST, PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER 800-444-8444 Please have your receipt ready and available. Thank you and enjoy your adjustable bed!