Troubleshooting; Picture Issues; Testing The Picture - Samsung QN90A E-Manual

Troubleshooting

If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not
addressed in the Troubleshooting section, view the FAQ section or contact the Samsung Call Center.

Picture Issues

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support
Before you review the list of problems and solutions below, use
by the TV. Picture Test
The problem
Flickering and Dimming
Device Care
displays a high definition picture you can examine for flaws or faults.
If your TV is flickering or dimming sporadically, you may need to disable some of the energy
efficiency features.
Disable Brightness
Enhancer.
• Settings
• Settings
• Settings
• Settings
Run Picture Test. When the tested image quality is normal, check the signal of the
connected device.
• Settings
Self Diagnosis
Picture Test
Try this!
Optimization, Brightness
General Power and Energy Saving
General Power and Energy Saving
General Power and Energy Saving
Picture Expert Settings
Support Device Care
- 164 -
Picture Test
Try Now
to determine if the problem is caused
Reduction, Motion Lighting, or
Brightness Optimization
Brightness Reduction
Motion Lighting
Contrast Enhancer
Self Diagnosis Picture Test
Contrast