Section 5: Care & Maintenance; Troubleshooting; Warranty Information - Lec NuWave User Manual

SECTION 5: CARE & MAINTENANCE
Cleaning & Ongoing Maintenance
RISK OF ELECTRIC SHOCK
Always unplug this furnishing from the electrical outlet before cleaning.
DO NOT USE acetone, "Armor All" type cleaners, citrus-based cleaners,
or industrial cleaners. These can seriously damage the upholstery. Such
damage would not be covered under warranty.
With proper maintenance, your Wave Lounger is designed to give you years of trouble-free
operation. To ensure your lounger will continue to function properly and keep its appearance,
we recommend the following.
Category
Remove day-to-day dirt and smudges with a mild soap and water solution.
For tough stains and to disinfect, use a (100 to 1) water to bleach solution.
Spray a damp cloth with the solution to clean.
Upholstery After each cleaning, gently wipe the upholstery with a damp cloth and clean
water, then allow upholstery to air dry before using or storing.
For more difficult stains, please contact your dealer or please call us directly
for guidance. For best results, use only the products suggested above.
To maintain the wood finish and retouch scratches, use a high quality
Wood
furniture wax.
Anti-static electronic aerosol dusters can be used to keep the surfaces of
Electronics
electronic components, power cables, and plugs free of dust.
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Care Recommendation
SECTION 5: CARE & MAINTENANCE

Troubleshooting

This helpful troubleshooting guide will provide you with information about how to recognize a
problem with your lounger, determine possible causes, and find a solution.
In the event your specific situation is not covered in this guide, please contact Living Earth Crafts
so our technical support department can assist you. Beyond the troubleshooting guide below, do
not attempt to repair the lounger yourself. This can void your warranty.
Unauthorized service will not be covered. Please be sure to contact Living Earth Crafts Customer
Service first at (800) 358-8292, (760) 597-2155 Int'l.
Issue
1. Ensure the lounger is plugged in.
2. If using a dimmer switch, ensure it is turned to full power.
Electrical
components not
3. Ensure the outlet in your room is receiving power. This can be done
working
by plugging in a small appliance and turning it on.
4. Check the fuse or circuit breaker for blown fuse or tripped breaker.

Warranty Information

Living Earth Crafts (LEC) offers an industry best one (1) year warranty, worldwide, on all chairs
and accessories. Foam and upholstery covering are warranted for three (3) years. Accessories
and options are warranted for one (1) year, unless otherwise noted. LEC may repair or replace
defective components at our discretion. LEC will return the warranted product, standard
shipping pre-paid, to customers in the continental US. International customers are responsible
for any applicable duties and taxes, as well as all shipping charges inbound and outbound.
Normal wear and tear, and costs associated with maintenance procedures, and damage caused
by accident, misuse, improper maintenance, harsh operating environments or neglect (which
includes tears in the upholstery and damage caused by harsh chemical-based cleaners) are
not covered under this warranty. All warranties are limited to repair or replacement, at LEC's
discretion, unless otherwise stated.
Solution
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