Samsung WF56H9100 Fast Track Troubleshooting

Model: WF56H9100
Bulletins:
QUICK TEST MODE:
TEST FUNCTION
1 Water Valve Test
2 Door Lock
3 Heater
4 Drain Pump / Bubble Pump
5 EEPROM MEMORY CLEAR
SERVICE MODE:
TEST FUNCTION
1 Cycle Count
2 Version
Board Input Test
3 (Move Jog dial to check LED)
(See Chart at bottom)
DIAGNOSTIC ERROR CODE CHECK
4
(See Below)
5 SPIN TEST ( RPM)
NB*** Spin Test will NOT test Hall Sensor in this mode.
NOTE: ALWAYS remember to offset counter weight when spin testing an empty machine
FACT: It is NORMAL for this unit to be unbalanced until 350-400 RPM.
Service mode Option 3:
Board Input Test Chart
 Use the Board input test under service mode to test water temp,
during normal wash operation.
IMPORTANT SAFETY NOTICE – "For Technicians Only"
intended for use by persons having electrical, electronic, and mechanical experience and knowledge
at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a
major appliance may result in personal injury and property damage. The manufacturer or seller
cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use
of this data sheet.
Support Information:
HELP: 1-888-751-4086 (Tech Sup. – ASC/SSD) - 1-866-894-0637 (Tech Sup. - FE/ME)
GSPN: http://gspn3.samsungcsportal.com/main.jsp
PLUS ONE: http://my.plus1solutions.net/clientPortals/samsung
WITH POWER
PRESS to Enter or Exit
TEMP
**Door Lock Must be Activated 1
before running Component **
Spin
Super Speed
Soil Level
When you Enter Quick Test Mode
Memory will be clear
WITH POWER
PRESS To Enter or Exit
SPIN - Turn dial either clockwise (c.w) or
Delay End+ Temp for 3sec.
(ref: NB***)
(To Pause: press - START/PAUSE)
Fast Track Troubleshooting
Publication #Dr WF56H9100 Production Date 6/16/14
OFF -
PRESS:
st
-
ON Soil Level + Delay End
PRESS:
Temp
SOIL Level
Delay End
counter c.w.
SM UPDATED 11/05/2014
Spin + Soil + POWER
Service mode Option 4:
DIAGNOSTIC ERROR CODE CHECK
Activate the SERVICE MODE first (ref: above).
•
Press the SPIN key to start DIAGNOSTIC CODE
•
check mode. "d" will start flashing.
To cycle through the diagnostic codes (d1, d2, d3,
•
etc.), turn the rotary cycle selector (knob) either
clockwise or counter clockwise.
When turning the rotary selector key (knob) in one
•
direction, it shows diagnostic codes from the latest
(d1).
Now when turning the knob in the opposite
•
direction it shows the diagnostic codes in the
reverse order. E.g. When it stops at "d5" and then
turn backwards, it shows from "d4" to "d". (Refer
to Diag. Code interpretation).
This service data sheet is