Keysight Technologies E4360A Service Manual
Keysight Technologies E4360A Service Manual

Keysight Technologies E4360A Service Manual

Modular solar array simulator

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E4360 Series Modular Solar Array
Simulator
E4360A, E4360AJ01 Mainframes,
E4361A, E4361A-J01, E4361A-J02, E4361A-J03, E4361A-J11,
E4362A, E4362A-J01, E4362A-J02, E4362A-J03, E4362A-J04,
E4362A-J05, E4362A-J06, E4362A-J10, E4362A-J18,
E4362A-J21, E4362A-J22, E4362A-J51, E4362A-J52,
E4362A-J56, E4362A-J57, E4362A-J57 Power Modules
SERVICE GUIDE

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Summary of Contents for Keysight Technologies E4360A

  • Page 1 E4360 Series Modular Solar Array Simulator E4360A, E4360AJ01 Mainframes, E4361A, E4361A-J01, E4361A-J02, E4361A-J03, E4361A-J11, E4362A, E4362A-J01, E4362A-J02, E4362A-J03, E4362A-J04, E4362A-J05, E4362A-J06, E4362A-J10, E4362A-J18, E4362A-J21, E4362A-J22, E4362A-J51, E4362A-J52, E4362A-J56, E4362A-J57, E4362A-J57 Power Modules SERVICE GUIDE...
  • Page 3 Legal Notices U.S. Government Rights Warranty © Keysight Technologies 2008 – 2023 The Software is “commercial computer THE MATERIAL CONTAINED IN THIS software,” as defined by Federal Acquisition DOCUMENT IS PROVIDED “AS IS,” AND IS No part of this document may be Regulation (“FAR”) 2.101.
  • Page 4 Safety Notices Do Not Operate in an Safety Symbols Explosive Atmosphere Direct current The following general safety Do not operate the instrument in the precautions must be observed during Alternating current presence of flammable gases or all phases of operation of this fumes.
  • Page 5: Table Of Contents

    Initialization ................58 6 - Replaceable Parts ....................59 E4360A Mainframe Parts List ............. 60 E4360A Mainframe Parts Location Diagram ....... 61 E4361A/E4362A Parts List ............63 E4361A/E4362A Parts Location Diagram ........63 Appendix A - Error Messages ..................65 Displaying Error Messages ............
  • Page 7: Introduction

    No procedures are provided for troubleshooting individual modules - other than identifying if a specific module is defective. If you have a defective module, you can return it to Keysight Technologies for repair or replacement. Refer to the following note.
  • Page 8: Returning An Instrument

    Repackaging for Shipment If the unit is to be shipped to Keysight Technologies for service or repair, be sure to: Attach a tag to the unit identifying the owner and indicating the ...
  • Page 9: Firmware Upgrade

    Introduction Additional Information For Keysight E4360 SAS mainframes, you can query the model number, serial number, firmware revision, backup and active firmware. For output modules, you can query the model number, serial number, installed options, voltage, current and power rating. Front Panel: SCPI Command: Select System\About\Frame.
  • Page 11: Performance Verification

    Performance Verification Verification Description .............. 12 Verification Procedure ..............14 Constant Current Tests .............. 17 Test Record Forms..............20 The verification procedures described in this chapter verify that the Keysight E4360 Series Solar Array Simulator is operating normally and is within published specifications.
  • Page 12: Verification Description

    If the solar array simulator fails any of the tests or if abnormal test results are obtained, try calibrating the unit. If calibration is unsuccessful, return the unit to a Keysight Technologies Service Center. Equipment Required The equipment listed in the following table, or the equivalent to this equipment, is required for the performance tests and for calibration.
  • Page 13 Performance Verification Measurement Techniques Voltmeter To ensure that the values read by the voltmeter during both the verification procedure and the calibration procedure are not affected by the instantaneous measurement of the AC peaks of the output current ripple, several DC measurements should be made and averaged. If you are using a Keysight 3458A DMM, you can set up the voltmeter to do this automatically.
  • Page 14: Verification Procedure

    Performance Verification Verification Procedure Constant Voltage Tests Test each output channel individually. Refer to the appropriate test NOTE record form for the instrument settings of the model you are checking. Voltage Programming and Readback Accuracy Test category = performance, calibration This test verifies that the voltage programming and measurement functions are within specifications.
  • Page 15 Performance Verification CV Load Effect Test category = performance This test measures the change in output voltage resulting from a change in output current from full load to no load. Turn off the solar array simulator and connect a DMM and an electronic load (see Test Setup figure A).
  • Page 16 Performance Verification CV Ripple and Noise Test category = performance Periodic and random deviations in the output combine to produce a residual AC voltage superimposed on the DC output voltage. This residual voltage is specified as the peak-to-peak or rms noise in the frequency range specified in Appendix A in the User’s Guide.
  • Page 17: Constant Current Tests

    Performance Verification Disconnect the oscilloscope and connect an rms voltmeter in its place. Do not disconnect the 50 ohm termination. Program the solar array simulator to Fixed mode. Set the instrument as indicated in the in the test record form under “CV Ripple and Noise” and enable the output.
  • Page 18 Performance Verification Divide the voltage drop (DMM reading) across the current shunt by the shunt resistance to convert to amperes and record this value (Iout). Also, record the current reading measured over the interface. The readings should be within the limits specified in the test record form under “Current Programming and Readback, High Current”.
  • Page 19 Performance Verification CC Source Effect Test category = performance This test measures the change in output current that results from a change in AC line voltage from the minimum to maximum value within the line voltage specifications. Turn off the solar array simulator and connect the ac power line through a variable voltage transformer or AC source.
  • Page 20: Test Record Forms

    Performance Verification Test Record Forms Test Record Form – Keysight E4361A Keysight Model E4361A Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback − 25 mV Min. Voltage Vout __________ + 25 mV Voltage measured over interface Vout −...
  • Page 21 Performance Verification Test Record Form – Keysight E4361A-J01 Keysight Model E4361A-J01 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 22 mV __________ + 22 mV Voltage measured over interface Vout −...
  • Page 22 Performance Verification Test Record Form – Keysight E4361A-J02 Keysight Model E4361A-J02 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 29 mV __________ + 29 mV Voltage measured over interface Vout −...
  • Page 23 Performance Verification Test Record Form – Keysight E4361A-J03 Keysight Model E4361A-J03 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 33 mV __________ + 33 mV Voltage measured over interface Vout −...
  • Page 24 Performance Verification Test Record Form – Keysight E4361A-J11 Keysight Model E4361A-J11 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 16 mV __________ + 16 mV Voltage measured over interface Vout −...
  • Page 25 Performance Verification Test Record Form – Keysight E4362A, E4362A-J10, E4362A-J51, and E4362A-J57 Keysight Model E4362A, -J10, -J51, -J57 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout  50 mV __________ + 50 mV Voltage measured over interface...
  • Page 26 Performance Verification Test Record Form – Keysight E4362A-J01 Keysight Model E4362A-J01 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 50 mV __________ + 50 mV Voltage measured over interface Vout −...
  • Page 27 Performance Verification Test Record Form – Keysight E4362A-J02 and E4362A-J56 Keysight Model E4362A-J02 & E4362A- Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 50 mV __________ + 50 mV Voltage measured over interface Vout −...
  • Page 28 Performance Verification Test Record Form – Keysight E4362A-J03 and E4362A-J52 Keysight Model E4362A-J03 & E4362A- Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 42 mV __________ + 42 mV Voltage measured over interface Vout −...
  • Page 29 Performance Verification Test Record Form – Keysight E4362A-J04 and E4362A-J58 Keysight Model E4362A-J04 & E4362A Report No _______________ Date __________________ -J58 Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 66 mV __________ + 66 mV Voltage measured over interface...
  • Page 30 Performance Verification Test Record Form – Keysight E4362A-J05 Keysight Model E4362A-J05 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 37 mV __________ + 37 mV Voltage measured over interface Vout −...
  • Page 31 Performance Verification Test Record Form – Keysight E4362A-J06 Keysight Model E4362A-J06 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 70 mV __________ + 70 mV Voltage measured over interface Vout −...
  • Page 32 Performance Verification Test Record Form – Keysight E4362A-J18 Keysight Model E4362A-J18 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 58 mV __________ + 58 mV Voltage measured over interface Vout −...
  • Page 33 Performance Verification Test Record Form – Keysight E4362A-J21 Keysight Model E4362A-J21 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout − 44 mV __________ + 44 mV Voltage measured over interface Vout −...
  • Page 34 Performance Verification Test Record Form – Keysight E4362A-J22 Keysight Model E4362A-J22 Report No _______________ Date __________________ Description Minimum Specs. Results Maximum Specs. Constant Voltage Tests Voltage Programming & Readback Min. Voltage Vout  48 mV __________ + 48 mV Voltage measured over interface Vout ...
  • Page 35: Calibration

    Also refer to “Measurement Techniques” for information about connecting the voltmeter and current shunt. Calibration Interval The recommended calibration interval for Keysight E4361A/E4362A output modules is one year. Keysight E4360A SAS mainframes do not require calibration. Series E4360 Service Guide...
  • Page 36: Calibration Description

    Calibration Calibration Description Refer to the “Equipment Required” section in chapter 2 for a list of the equipment required for calibration. Also refer to “Measurement Techniques” for information about connecting the voltmeter and current shunt. A general outline of the calibration procedure is as follows: Enter the calibration mode by providing the correct password.
  • Page 37: Calibration Procedure

    Calibration Calibration Procedure Enter Calibration mode Front Panel: SCPI Command: Select System\Admin\Login. CAL:STAT ON, <password> Enter your password in the Password field and press Select. Voltage Programming, Measurement, and Protection Calibration Step 1. Connect the DMM’s voltage input to an output channel. Connect the +sense terminal to the +output and the -sense terminal to the -output.
  • Page 38 Calibration Current Programming and Measurement Calibration Step 7. Connect the +sense terminal to the +output, and the -sense terminal to the –output. Connect a precision shunt resistor to the output. The shunt resistor should be able to measure at least 120% of the output’s rated full-scale current.
  • Page 39 Calibration Save and Exit Calibration Mode Storing calibration constants overwrites the existing ones in non- CAUTION volatile memory. If you are not sure you want to permanently store the new constants, do not Save the data when you exit the calibration mode.
  • Page 41: Disassembly

    Disassembly Electrostatic Discharge (ESD) Precautions......... 42 Disassembly Procedures ............42 Installing a Redundant Ground for 400 Hz Operation ....48 This chapter discusses the disassembly procedures for troubleshooting and repairing Keysight E4360 SAS mainframes. Series E4360 Service Guide...
  • Page 42: Electrostatic Discharge (Esd) Precautions

    Disassembly Electrostatic Discharge (ESD) Precautions Almost all electrical components can be damaged by electrostatic discharge (ESD) during handling. Component damage can occur at electrostatic discharge voltages as low as 50 volts. The following guidelines will help prevent ESD damage when servicing the instrument or any electronic device.
  • Page 43 Disassembly Removing/Installing Output Modules If you are only installing a single power module, it must be installed in CAUTION slot 1. The unused slot must have a filler module installed to ensure proper cooling. Step 1. Remove the blower cover. Remove three screws from the top of the cover and four screws on the sides.
  • Page 44 Disassembly Series E4360 Service Guide...
  • Page 45 Disassembly Accessing the Calibration switch Step 1. Remove the blower cover. Remove three screws from the top of the cover and two screws on the sides. Tilt the cover up and slide it out. Step 2. Remove the interface cover. Remove the three screws along the left side and two at the rear of the unit.
  • Page 46 Disassembly Removing/Installing the Interface (PPMC) board Step 1. Remove the blower cover. Remove three screws from the top of the cover and two screws on the sides. Tilt the cover up and slide it out. Step 2. Remove the interface cover. Remove the three screws along the left side and two at the rear of the unit.
  • Page 47 Disassembly Step 5. To remove the front panel board, remove the six screws that secure the board to the front frame assembly. Step 6. To remove the display module, first disconnect the cable at the P1 connector and the ribbon cable at the J2 connector. Then untwist the tabs that hold the display module to the front panel board.
  • Page 48: Installing A Redundant Ground For 400 Hz Operation

    Disassembly Installing a Redundant Ground for 400 Hz Operation Operation at 400 Hz requires the installation of a redundant ground from the instrument chassis to earth ground. The redundant ground must be permanently attached to the unit as well as to the earth ground point. The following procedure only describes how to make the permanent connection at the unit.
  • Page 49: Troubleshooting

    Troubleshooting Preliminary Checkout ..............50 Overall Troubleshooting ............. 51 Front Panel Troubleshooting ............54 Bias Board Troubleshooting ............54 Backplane Board Troubleshooting ..........55 Power Module Troubleshooting ..........56 Calibration and Passwords ............58 Initialization ................58 Before performing the Overall Troubleshooting procedures, perform the Preliminary Checkout procedure in the beginning of this chapter.
  • Page 50: Preliminary Checkout

    Troubleshooting Preliminary Checkout Is the instrument inoperative? Verify that the AC power cord is connected to the instrument.  Verify that the front-panel On/Standby switch has been pushed.  Is the display working? If the display is hard to read, but front-panel LED is lit and the fans ...
  • Page 51: Overall Troubleshooting

    Troubleshooting Overall Troubleshooting Start Turn on unit and observe the display. After a few seconds it will display the Keysight logo and the GPIB address. After self- test, it should either display an error or go to metering mode. Check the line switch. Check cables from AC plug to line switch and from line Is the fan running? switch to A2 bulk supply.
  • Page 52 Troubleshooting From Sheet 1 Perform verification procedures in Service guide. Single output Calibrate the output if required. failure? Replace the power module. Perform verification procedures in Service guide. Output is Calibrate the output if required. unregulated? Replace the power module. Perform verification procedures in Service guide.
  • Page 53 Troubleshooting From Sheet 2 Remote sense Check remote sense connections. not working? Replace the power module. Downprogrammer Replace the power module. not working? Off voltage Replace the power module. not at zero? Digital port Perform bias assembly troubleshooting. not working? Replace interface assembly.
  • Page 54: Front Panel Troubleshooting

    Troubleshooting Front Panel Troubleshooting Troubleshooting the front panel board involves checking for the presence of the correct bias voltages on the board. Refer to the following table and figure. Test Point Location Voltage Action TP 1 BKL_VCC +12 V If bias not present, troubleshoot the bias board or replace the front panel board.
  • Page 55: Backplane Board Troubleshooting

    Troubleshooting Backplane Board Troubleshooting Troubleshooting the backplane board consists of visually inspecting the pins and pin connections. If there are missing or broken pins, replace the board. If there are bent pins, carefully try to straighten the pin. If you are unsuccessful, replace the board.
  • Page 56: Power Module Troubleshooting

    Troubleshooting Power Module Troubleshooting Start If you suspect a defective output module, first place a known “good” module in the defective module’s channel slot. If the good module does not work, the problem is most likely with the mainframe and not the output module. “Channel Fail”...
  • Page 57 Troubleshooting From Sheet 1 Spec failure? Voltage/current accuracy off? Cannot get to full power? Calibrate unit Calibration 1. Replace DPM fixed problem? 2. Replace main board Remote sensing 1. Check output connector problems? 2. Replace main board Power Module Troubleshooting Sheet 2 Series E4360 Service Guide...
  • Page 58: Calibration And Passwords

    Troubleshooting Calibration and Passwords Calibration is not required after the mainframe has been repaired. All calibration information is module-specific and resides in each output module. However, if the A6 board that contains the calibration switches has been replaced, any calibration password that has been set will be lost. Passwords that are used to prevent access to the front panel Admin menu will also be lost.
  • Page 59: Replaceable Parts

    Replaceable Parts E4360A Mainframe Parts List ............. 60 E4360A Mainframe Parts Location Diagram ....... 61 E4361A/E4362A Parts List ............63 E4361A/E4362A Parts Location Diagram ........63 The following table documents the replaceable parts assembles. The diagrams show the location of the parts.
  • Page 60: E4360A Mainframe Parts List

    Replaceable Parts E4360A Mainframe Parts List Description Reference E4360A E4360AJ01 Designator Part number Part number Electrical Assemblies E4360-60103 E4360-60108 A1 Front Panel PCA 0950-5349 (qty. 2) 0950-5349 A2 Bulk Supply 5067-5078 5067-5078 A3 Backplane PCA 5067-5079 5067-5079 A4 Bias PCA...
  • Page 61: E4360A Mainframe Parts Location Diagram

    Replaceable Parts E4360A Mainframe Parts Location Diagram blue stripe faces right (upper & lower ) blue stripe faces left blue stripes face back red stripe faces back (located under RFI cover) Series E4360 Service Guide...
  • Page 62 Replaceable Parts E4360AJ01 blue stripe faces right blue stripe faces left blue stripe faces left red stripe faces back Series E4360 Service Guide...
  • Page 63: E4361A/E4362A Parts List

    Replaceable Parts E4361A/E4362A Parts List Reference Designator E4361A/E4362A P/N E4361A-J11 P/N Description 5003-2518 5002-2875 Top cover E4361-80005 E4361A Label E4361-80001 E4362A Label E4362-80001 Bottom insulator paper 5185-8869 5185-8869 Top insulator paper 5188-9621 5185-8870 Chassis - base 5002-2874 5002-2874 Fan - circuit board 5065-7091 5067-6779 bracket...
  • Page 65: Appendix A Error Messages

    Appendix A Error Messages Displaying Error Messages ............66 Error List ..................66 This appendix gives the error numbers and descriptions that are returned by the Keysight E4360 Series Solar Array Simulator. Error messages can be displayed on the front panel and also read back programmatically.
  • Page 66: Displaying Error Messages

    Appendix A Error Messages Displaying Error Messages The instrument beeps each time a command syntax or hardware error is generated. The front-panel ERR annunciator turns on when one or more errors are currently stored in the SCPI error queue. Front Panel: SCPI Command: Press the Error key.
  • Page 67 Error Messages Appendix A Device-dependent Errors (continued) Locked out by internal switch setting Calibration mode is locked out by the calibration switch. Refer to the Service Guide. Calibration Error An error occurred during calibration. Exit calibration mode and do not save calibration settings. Must be in Fixed mode to calibrate The instrument must be set to Fixed mode operation before it can be calibrated.
  • Page 68 Appendix A Error Messages Device-dependent Errors (continued) Datalog time interval out of range The datalog time interval is set to a value that is outside the allowable range. Settings conflict error There is a settings conflict error. For example, the Vmp setting may be greater than the Voc setting. This is not allowed.
  • Page 69 Error Messages Appendix A Command Errors (continued) −103 Invalid separator An invalid separator was found in the command string. Check for proper use of , ; : −104 Data type error A different data type than the one allowed was found in the command string. −105 GET not allowed A group execute trigger is not allowed in a command string.
  • Page 70 Appendix A Error Messages Command Errors (continued) −158 String data not allowed A character string was received, but is not allowed for this command. −160 Block data error Generic block data error −161 Invalid block data The number of data bytes sent does not match the number of bytes specified in the header. −168 Block data not allowed Data was sent in arbitrary block format but is not allowed for this command.
  • Page 71 Error Messages Appendix A Query Errors (these errors set Standard Event Status register bit #2) −400 Query Error Generic error query −410 Query INTERRUPTED A condition causing an interrupted query error occurred. −420 Query UNTERMINATED A condition causing an unterminated query error occurred. −430 Query DEADLOCKED A condition causing a deadlocked query error occurred.
  • Page 73 Index backplane board ..........49 firmware upgrade ..........7 bias board ............. 39, 48 flowchart ............. 45 bulk supply ............40 front panel ............. 39, 48 calibration ............30 ground current programming and measurement ..32 redundant for 400 Hz ........41 enable ............
  • Page 74 Index backplane board ..........49 procedure ..........12, 15 bias board ............48 voltage flowchart ............45 programming accuracy ........12 front panel ............48 readback accuracy .......... 12 verification ..........10, 12, 18 Warning ..............3 equipment ............10 Web URL’s .............
  • Page 75 This information is subject to change without notice. © Keysight Technologies 2008 - 2023 Edition 8, updated May 2023 E4360-90010 www.keysight.com...

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