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ALI Heat On Demand 2 Plus Installation, Operation & Service Manual

Activator & base
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250 East Main Street, Hendersonville, TN 37075
1-800-888-8018 or 615-537-3600
Fax 1-888-812-9956
www.aladdintemprite.com
Manual P/N 14128
Rev. A 8/12/2021
Heat On Demand
INSTALLATION OPERATION & SERVICE MANUAL
ACTIVATOR & BASE
FOR SERVICE AND
INFORMATION
Patents: See aladdintemprite.com/patents
HOD250
2 Plus
®
WARRANTY

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Summary of Contents for ALI Heat On Demand 2 Plus

  • Page 1 250 East Main Street, Hendersonville, TN 37075 1-800-888-8018 or 615-537-3600 Fax 1-888-812-9956 HOD250 www.aladdintemprite.com Heat On Demand 2 Plus ® ACTIVATOR & BASE FOR SERVICE AND WARRANTY INFORMATION Manual P/N 14128 INSTALLATION OPERATION & SERVICE MANUAL Rev. A 8/12/2021 Patents: See aladdintemprite.com/patents...
  • Page 2 ® Copyright © 2021 Aladdin Temp-Rite Changes may be made to the information in this document without notification.
  • Page 3 HOD250 QUICK REFERENCE SHEET Status Bar Energy saver, after 30 minutes in “IDLE” or 15 minutes in “READY” the unit will turn off. To restart ensure no base is present, then press POWER. “IDLE” unit is waiting for Aladdin Heat On Demand Base to be placed in centering guide Steady during idle...
  • Page 4 TROUBLESHOOTING/ LA RESOLUCION DE PROBLEMAS BASE WILL NOT HEAT BASE NO SE CALIENTA 1) Base is too warm. The base may have been recently 1) Base está demasiado caliente. La base puede haber sido heated or washed and is too warm to start the heating recientemente calentada o ser lavada y esta demasiado cycle.

  • Page 5: Table Of Contents

    HOD250 Heat On Demand 2 Plus ® CONTENTS I. INTRODUCTION II. SPECIFICATIONS III. SAFETY 7 IV. REGULATORY COMPLIANCE & INDEPENDENT TESTING V. RECEIVING INSPECTIONS VI. INSTALLATION ELECTRICAL CONNECTION SETTING UP THE EQUIPMENT 10 REQUIRED CLEARANCE PLUGGING THE UNIT IN CHECKING SURFACE TEMPERATURES 11 VII.

  • Page 6: Introduction

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual I. INTRODUCTION The Aladdin Temp-Rite Heat On Demand 2 Plus Activator is designed to provide a quick, clean and efficient ® heat source for use with the Aladdin Temp-Rite Heat On Demand or Heat On Demand Ultra Base.

  • Page 7: Safety

    III. SAFETY If you know how to correctly install, operate, clean and service the Heat On Demand 2 Plus System ® your satisfaction with the system will be increased and safety will be enhanced. In accordance with generally accepted product safety labeling guidelines, the following three signal words are used throughout this manual to alert you to potential hazards and to tell you how to avoid them.

  • Page 8: Receiving Inspections

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual NOTICE This equipment generates, uses and can emit radio frequency energy. If not installed and used in accordance with these instructions it may cause harmful interference to radio communications devices.

  • Page 9: Installation

    Concealed Damage – When damaged merchandise cannot be externally detected. Any receiving operation should be looking for this type of damage. Sometimes, however, depending on the type of product, it is almost impossible to notice. 1. Merchandise must not be removed from point of delivery and all packaging must be kept intact.

  • Page 10: Setting Up The Equipment

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual  SETTING UP THE EQUIPMENT The activator has been completely checked at the Aladdin factory prior to shipment to you. The activator should be located in a position convenient to the tray line operator and within 5 feet of the prescribed electrical outlet.

  • Page 11: Checking Surface Temperatures

     CHECK SURFACE TEMPERATURES Finally, the installer should verify the temperature of the Heat On Demand Bases heated surface. A surface probe and digital thermometer such as Aladdin’s Model # TM97SPT and TM97 should be used to measure the surface temperature. Infrared thermometers, needle probes or grill thermometers are NOT to be used.

  • Page 12: Operation

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual VII. OPERATION No base should be on the activator surface when turning on the unit. This may cause an “Err” message. ONLY an unheated Heat On Demand Base should be used. STATUS BAR SERVICE STATUS HEATING STATUS...
  • Page 13 Do not remove or tamper with the base during the heating cycle (while Status bar is red). The activator will automatically stop heating  The “Removed Early” LED will illuminate  The service status will show “ERR”  The Status bar will flash yellow ...

  • Page 14: Do's And Don'ts

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual DO'S and DON'TS ALWAYS (DO'S) NEVER (DON'TS) Heat only Aladdin Heat On Demand Never set foreign objects on top of or ® Ultra bases inside the base centering guide, or use as a handle.
  • Page 15 This page intentionally left blank, section VIII on next page. NOTES: FOR PARTS & SERVICE CALL 1 (800) 888-5426...

  • Page 16: Operator Maintenance

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual VIII. OPERATOR MAINTENANCE ! WARNING ! To prevent electrical shock hazard the power button must be in the OFF position before cleaning the activator. The operator should never open the back panel of this activator due to possible electrical shock hazard. The back panel should only be opened by a qualified electrician who has read the service and installation manual.

  • Page 17: Troubleshooting

    IX. TROUBLESHOOTING Error Codes: Heat sink temperature too high Action Check for air flow at back of unit, air filter obstruction or heat sink fan for failure Coil overheating Action Check for air flow at coil, check coil fan connections, product may be located too close to ovens, steam tables or fryers PCB board overheating Action Check for air flow at back of unit, check air filter, verify heat sink fan is...

  • Page 18: Electrician's Troubleshooting Guide

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual Electrician’s Troubleshooting Guide ! WARNING ! must only To prevent electrical shock hazard the vented rear access panel be opened by a qualified electrician. Prior to performing any maintenance service or removing the vented rear access panel ensure the activator is turned and is disconnected from the electrical supply.
  • Page 19 Electrician’s Troubleshooting Guide No. MALFUNCTION CAUSE SOLUTION Activator stops suddenly Activator has received 3 Ensure NO base is in centering guide, turn unit back (Power LED goes out) consecutive errors and powered down Power cord has become Plug back in to receptacle unplugged Power outage Call Facilities Maintenance...

  • Page 20: Parts List

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual X. PARTS LIST ITEM PART # DESCRIPTION 98913 AIR FILTER 13660 OPTIONAL AIR FILTER (FOR EXCESSIVE GREASE ENVIRONMENT) 11564 BOLT 8-32 X 5/8” FLANGE 98902 FAN COIL 98909 FAN HEAT SINK 75074 FOOT CONICAL RUBBER...

  • Page 21: Parts Illustration

    XI. PARTS ILLUSTRATION To replace top order kit 14079 FOR PARTS & SERVICE CALL 1 (800) 888-5426...

  • Page 22: Electrical Schematic

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual XII. ELECTRICAL SCHEMATIC Electrical parts illustrated on the parts illustration, wiring schematic and parts list are for purposes of illustration only. Only the parts listed are replaceable in the field by a qualified electrician.

  • Page 23: Base Care & Handling Instructions

    XIII. BASE CARE & HANDLING INSTRUCTIONS ! CAUTION ! To prevent damage Bases should be activated (HEATED) only by an Aladdin HOD250 activator. Do not microwave. Do not place in any type of oven or heat source. Do not stack bases after activating. DO NOT immerse bases in liquids.
  • Page 24 Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual B. PREMATURE FAILURE The bases are designed and manufactured to function in an institutional environment. Through experience we have found certain conditions that may cause premature damage. The following precautions will extend the life of each base: 1.

  • Page 25: Service

    D. PERIODIC MAINTENANCE Bases are equipped with a pressure relief poppet on the bottom. In the unlikely event that water has entered the base the poppet allows any water or pressure to escape. During the periodic inspection of the bases verify the poppet is present. If the poppet is missing or damaged the base should be removed from service.

  • Page 26: Warranty & Liability

    Installation Operation HOD250 Heat On Demand 2 Plus ® & Service Manual XV. WARRANTY & LIABILITY ALADDIN TEMP-RITE EQUIPMENT LIMITED WARRANTY Effective JANUARY 2021 Aladdin Temp-Rite (“ATR”) warrants to the original purchaser that the equipment listed below shall be free from defects in material and workmanship under normal use for the applicable warranty term set forth below.
  • Page 27 NOTES:...
  • Page 28 ® 250 East Main Street, Hendersonville, TN 37075 1-800-888-8018 ● www.aladdintemprite.com ● info@aladdin-atr.com an Ali Group Company The Spirit of Excellence...

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