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PURPOSE
UNPACKING AND
INSPECTION
WARRANTY
PRODUCT ASSISTANCE
MAINTENANCE
AGREEMENTS
GENERAL INFORMATION
This manual is intended to provide instruction regarding the setup and
operation of the covered instruments. In addition, it describes the theory
of operation and presents other information regarding its functioning and
application.
It is recommended that the shipment be thoroughly inspected immedi-
ately upon delivery. All material in the container should be checked
against the enclosed Packing List and shortages reported promptly.
If the shipment is damaged in any way, please notify the Customer
Service Department or the local field service office. If the damage is
due to mishandling during shipment, you may be requested to assist in
contacting the carrier in filing a damage claim.
LeCroy warrants its instrument products to operate within specifications
under normal use and service for a period of one year from the date of
shipment. Component products, replacement parts, and repairs are
warranted for 90 days. This warranty extends only to the original pur-
chaser. Software is thoroughly tested, but is supplied "as is" with no
warranty of any kind covering detailed performance. Accessory products
not manufactured by LeCroy are covered by the original equipment
manufacturers' warranty only.
In exercising this warranty, LeCroy will repair or, at its option, replace any
product returned to the Customer Service Department or an
authorized service facility within the warranty period, provided that the
warrantor's examination discloses that the product is defective due to
workmanship or materials and has not been caused by misuse, neglect,
accident or abnormal conditions or operations.
The purchaser is responsible for the transportation and insurance
charges arising from the return of products to the servicing facility.
LeCroy will return all in-warranty products with transportation prepaid.
This warranty is in lieu of all other warranties, express or implied, includ-
ing but not limited to any implied warranty of merchantability, fitness, or
adequacy for any particular purpose or use. LeCroy shall not be liable
for any special, incidental, or consequential damages, whether in con-
tract, or otherwise.
Answers to questions concerning installation, calibration, and use of
LeCroy equipment are available from the Customer Service Department,
700 Chestnut Ridge Road, Chestnut Ridge, New York, 10977-6499,
(914) 578-6030.
LeCroy offers a selection of customer support services. For example,
Maintenance Agreements provide extended warranty that allows the
customer to budget maintenance costs after the initial warranty has
expired. Other services such as installation, training, on-site repair, and
addition of engineering improvements are available through specific
Supplemental Support Agreements. Please contact the Customer
Service Department for more information.
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