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Before you call for service
Before calling for service, check the following points.
Problem
The refrigerator does not cool at all
and the icons light up in order.
The outside of the cabinet is hot
when touched.
The area around the door handle
of the refrigerator is hot when
touched.
Refrigerator makes loud noise.
Frost or dew appears inside or
outside the refrigerator.
(Use a wet cloth for wiping frost
and a dry cloth for wiping dew.)
The food in the refrigerator
compartment are frozen.
Odors in the compartment.
Some lines are on the surface of
the plastic parts.
If you still require service
Refer to your nearest service agent approved by SHARP.
EN-13
The refrigerator is set at "storefront display mode".
Follow the steps 1 to 2 to cancel this mode.
1 Open the refrigerator door.
2 Touch
5 seconds or more.
It is normal. This is because of the hot pipe in the cabinet in order to prevent
dew generation.
It is normal.
The heater to prevent dew generation is inside the door.
Following sounds are normal.
• The compressor makes loud noise when its operation starts.
-- Sound becomes quieter after a while.
• The compressor makes loud noise once a day.
-- Operating sound is made immediately after automatic defrost operation of
the cooling unit.
• Sound of flowing fluid (gurgling sound, fizzing sound)
-- It is caused by refrigerant flowing in pipes (sound may become louder from
time to time).
• Cracking or crunching sound, squeaking sound
-- It is caused by expansion and contraction of inner walls and internal parts
during cooling.
This may occur in one of the following cases.
• When the ambient humidity is high.
• When the door is frequently opened and closed.
• When food containing plenty of moisture are stored. (Wrapping is required.)
• This phenomenon will appear more or less depending on the season (rainy
season, season), habits of usage and environmental conditions of each
house.
• Is the refrigerator operated for a long time with refrigerator temperature
control set at 0°C?
-- Change the temperature control back to around 3°C.
• Is the refrigerator operated for a long time with freezer temperature control
set at -21°C?
-- Change the temperature control back to around -18°C.
• If ambient temperature is low, foods may freeze even if the refrigerator
compartment is set at 6°C.
• Wrapping is required for the food with strong odors.
• Deodorizing unit cannot remove all odors.
• Clean the inside periodically.
• These are not defects during production.
The meeting part of the resin material or
the junction part of the metallic mold are
remained like lines.
Solution
Beep beep beep
Line
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