Troubleshooting - Sony MRW-EA5 Operating Instructions Manual

Troubleshooting

Before consulting your Sony representative, verify the following. If the problem still persists,
consult your local Sony dealer.
Problem
The computer does not detect
the reader/writer.
The removable disk icon does
not appear.
The memory card cannot be
accessed with Windows
Explorer or My Computer.
The computer does not
recognize the memory card.
The read/write speed is slow.
Solution
c Your computer and the reader/writer may not be properly connected.
Disconnect the reader/writer from the computer and reconnect it.
c Your computer and the reader/writer may not be properly connected.
See "Connecting the Reader/Writer to a Computer" (Page 7) and
make sure the connection is correct.
c In Windows 7 case, the removable disk icon appears after a memory
card inserted.
c No memory card is inserted. Insert a memory card into the proper
slot.
c The memory card is not fully inserted. Insert the card completely.
c The memory card is not inserted straight. Remove the card and insert
it again.
c The speed may vary depending on the environment or the memory
card being used. This is not a malfunction.
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