Troubleshooting - Sony MagicGate MSGC-US10 Operating Instructions Manual

Troubleshooting

Symptom
You cannot install the
USB driver software.
Memory Stick icon does
not appear in Explorer or
My computer.
The music data on your
computer cannot be read.
After inserting "Memory
Stick" into the drive, the
access lamp blinks.
30-GB
Cause/Solution
•The dedicated USB cable is not correctly
connected.
t Connect the cable correctly (page 15).
•Device other than this unit is connected
to the USB jack on the personal
computer.
t Disconnect the USB devices except
the keyboard and the mouse.
•"Memory Stick" is not in the unit.
t Insert "Memory Stick" into the unit.
•The connection between the personal
computer and the unit is not correct.
t Connect the cable correctly (page 15).
•"Memory Stick" is not in the unit.
t Insert "Memory Stick" into the unit.
•If you perform the "System Restore"
function of Windows Me, the music data
may become corrupted.(page 9)
t Use the available backup data.
For details on how to use the backup
tool, refer to the OpenMG Jukebox
online Help.
•The terminals on "Memory Stick" are
exposed to dust or dirt, etc.
t After removing the foreign object,
reinsert the "Memory Stick."