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Supported Media; Usage Notes; Troubleshooting; About Memory Stick - Sony MRW620-U1 Operating Instructions

Internal multi-card reader/writer.
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Supported Media

The reader/writer supports the following media:
"Memory Stick" media
• "Memory Stick" (without MagicGate)
• "MagicGate Memory Stick"
• "Memory Stick" (with MagicGate)
• "Memory Stick Duo" (without MagicGate)
• "MagicGate Memory Stick Duo"
• "Memory Stick Duo" (with MagicGate)
• "Memory Stick PRO"
• "Memory Stick PRO Duo"
• "Memory Stick PRO-HG Duo"
• "Memory Stick Micro" ("M2")
"MagicGate" is the general name of a copyright protection technology
developed by Sony.
Recording or playback of MagicGate data that uses MagicGate
technology is not supported.
4-bit parallel data transfer is supported. It, however, varies depending
on each medium how long it takes to read/write data.
"M2" is an abbreviation of "Memory Stick Micro." in this document,
hereinafter, the abbreviation "M2," is used.
With adaptor (not supplied) only.
SD memory cards
• SD/SDHC Memory Card
• miniSD™ card
Recording or playback of data that uses SD technology is not
With adaptor (not supplied) only.
Other memory cards
• MultiMediaCard
• CompactFlash
• Microdrive
® *9
• SmartMedia™
• xD-Picture Card™
MMCplus and MMCmobile are supported, but parallel data transfer is
not supported.
The Microdrive requires more power than other memory cards. When
using a Microdrive, remove other memory cards; otherwise an error
may occur due to a shortage of power.
• Not all memory cards are guaranteed to work. Operation is
not assured if non-supported memory cards are used.
• The capacity of a file to be recorded/played back is smaller
than 4 GB per file according to the specifications of the file
system incorporated in "Memory Stick."
• Although operation check of this product has been performed
with up to 8 GB "Memory Stick," please note that the
operation is not guaranteed for every type of "Memory Stick."
• In this manual, all types of media listed in "Supported Media"
are generically called memory cards.
• I/O cards that are not memory cards, such as GPS cards, are
not supported.
• MultiMediaCards and SD Memory Cards use the same slot, so
you cannot use them at the same time.
• The "Memory Stick" media all use the same slot, so you
cannot use them at the same time.
• Only DOS format is supported. Memory cards in other
formats are not supported.

About Memory Stick

What is "Memory Stick"?
"Memory Stick" is a compact-size IC recording medium with a
large capacity. It has been designed not only for exchanging/
sharing digital data among "Memory Stick" compliant products,
but also for serving as an insertable/removable external storage
medium that can save data.
Notes on "Memory Stick"
On formatting (initialization)
• If you format a medium in which data has been already
written, all the data and software will be erased. Please be
cautious not to mistakenly erase any important data.
• Please make sure to format (initialize) a medium with the
formatter of a "Memory Stick" compliant product. If it is
initialized with Windows Explorer, a FORMAT ERROR
occurs, and data on the medium can no longer be used by this
About the size of "Memory Stick"
• When you use "Memory Stick Duo" on the product, please
make sure to attach the media to a Memory Stick Duo
Adaptor before inserting into the product.
If you attempt to insert "Memory Stick Duo" into this product
without attaching it to an adaptor, there is a possibility that
the "Memory Stick Duo" cannot be pulled out of the product.
• Do not insert multiple "Memory Sticks" at the same time. It
might cause damage to the product.
• When you use "Memory Stick Duo" attached to a Memory
Stick Duo Adaptor, please make sure to attach it in the right
• "Memory Stick Duo" and "Memory Stick Micro" should be
kept away from small children to prevent them from
accidentally swallowing it.
• When you use "Memory Stick Micro" on this product, please
make sure to attach the media into M2 adaptor of standard
If you attempt to insert "Memory Stick Micro" without
attaching to M2 adaptor, there is a possibility that it cannot be
pulled out.
"Memory Stick Micro" may not operate properly when the
media is put into Duo-size M2 Adaptor and inserted all
together into Memory Stick Duo adaptor. Please use an M2
adaptor of standard size for proper operations.

Usage Notes

"Memory Stick" Media
Notes on using "Memory Stick" media
Label area
• Do not remove "Memory Stick" while data is being read or
• Data may be damaged if:
– You remove "Memory Stick" or disconnect the USB cable
while data is being read or written.
– You use "Memory Stick" in a place where it is susceptible
to static electricity or electric noise.
• You can keep backup copies of important data on a "Memory
• Avoid touching the metal terminals on the "Memory Stick" to
prevent damage from static discharge.
• Do not subject the "Memory Stick" to excessive stress or
• Do not disassemble or modify "Memory Stick."
• Keep "Memory Stick" and other media away from water,
excessive heat and humidity, and from corrosive elements.
• Do not use or keep "Memory Stick" under an unfavorable
condition as below:
– Extremely hot place (such as in a parked car with windows
closed in summer, a spot under direct sunlight, or near an
electrical appliance that radiates heat).
– Humid place.
– Place near corrosive substances.
• If you set Write-Protected switch "LOCK," data cannot be
recorded, edited, or erased.
• Do not stick anything other than the supplied labels on the
label area of "Memory Stick."
• Stick a label precisely within the label area. Make sure that the
label does not go beyond the area.
• Carry and keep "Memory Stick" in the supplied case.
Notes on using "Memory Stick Duo/Memory
Stick PRO Duo"
Memo area
• When you use "Memory Stick Duo/Memory Stick PRO Duo"
without Write-Protected switch, be careful not to edit or erase
important data by mistake.
• When you use "Memory Stick Duo/Memory Stick PRO Duo"
with Write-Protected switch, data cannot be recorded, edited,
or erased by "LOCK" the switch.
• Use an object with a sharp tip to move the Write-Protected
• Do not press on the memo area strongly when writing.
• Carry and keep "Memory Stick" in the supplied case.
SmartMedia Cards
Supported SmartMedia cards
The reader/writer supports 3.3-volt and 3-volt SmartMedia
cards, but not the older 5-volt type.
3.3 V and 3 V type
5 V type
Do not insert a 5-volt SmartMedia card into the reader/writer
SmartMedia card handling
If the gold contact area of a SmartMedia card is dirty, a read
error may occur. Keep the contact area clean. Otherwise do not
touch the gold contact area. Do not twist or warp the card.
Protect the card from static electricity.
SmartMedia card with ID
The reader/writer does not support the ID information on
SmartMedia cards, but allows any SmartMedia card with an ID
to be used as regular media.
Other Points to Note
Media formatting
Do not format (initialize) memory cards with a computer. If you
format a memory card with a computer, devices such as digital
cameras may not be able to use it due to differences in format
type (FAT size, cluster size, hard disk type, or super floppy disk
type). If you use a digital camera, format memory cards with
your camera, instead.
Restrictions on DOS mode
In Windows, the reader/ writer does not operate in DOS mode.
To use the reader/writer, start up Windows.
The reader/writer supports standby functions based on the
PC2000 standard, which may not cover the standby function of
all computers. Disable the standby function of your computer if
it causes any problems. While the computer is in standby, do not
insert or remove any media.
Antivirus software
If you have memory-resident antivirus software on your
computer, the computer may hang or become unusually slow. In
this case, set your antivirus software so it does not scan the
media in the reader/writer.
Do not attempt to dismantle, repair, or alter the
reader/writer yourself
Do not, under any circumstances, attempt to dismantle, repair,
or alter the reader/writer yourself. You may not only
permanently damage the reader/writer and/or your computer,
but may also cause fire or personal injury through electrical
Operating and storage environments
• Do not place the reader/writer close to heat sources or in
direct sunlight; in dusty, dirty, or humid locations; under
precipitation such as rain; or leave it in a vehicle with the
windows closed.
• If the reader/writer interferes with the reception of radio or
television signals, move the reader/writer away from the
radio or television.
• When using the reader/writer, do not wrap it in cloth, sheets,
or covers as this may cause a malfunction or fire.
Using the Reader/Writer
Do not touch and remove a memory card from the reader/
writer while the access indicator is blinking. The data stored on
the memory card may be damaged.
Inserting a Memory Card
Insert a memory card into the corresponding slot on the reader/
When inserting a card, push it in as far as it can go.
Insert one of the following
Insert one of the following
cards in this slot:
cards in this slot:
• MultiMediaCard
• SmartMedia
• SD/SDHC Memory Card
• miniSD Card*
• xD-Picture Card*
* Use an appropriate adaptor
(not supplied).
* Push at the right side.
Insert one of the following
cards in this slot:
• CompactFlash
• Microdrive
Insert one of the following "Memory Stick" media in this slot:
• "MagicGate Memory Stick Duo"*
• "Memory Stick"
(without MagicGate)
• "Memory Stick Duo"
(with MagicGate)*
• "MagicGate Memory Stick"
• "Memory Stick"
• "Memory Stick PRO"
(with MagicGate)
• "Memory Stick PRO Duo"*
• "Memory Stick Duo"
• "Memory Stick PRO-HG Duo"*
(without MagicGate)*
• "Memory Stick Micro" ("M2")*
* Use an appropriate adaptor (not supplied).
• Each card slot is designed so a card can only be inserted in the
correct direction.
• Insert only one memory card into the corresponding slot. Do
not insert multiple cards at the same time.
• When inserting a "Memory Stick Duo" (without MagicGate),
"MagicGate Memory Stick Duo," "Memory Stick Duo" (with
MagicGate), "Memory Stick PRO Duo," "Memory Stick PRO-
HG Duo," "Memory Stick Micro" ("M2") or miniSD Card, use
an appropriate adaptor (not supplied).
• Do not insert a card upside down.
• Forcibly inserting the card may damage the card or the slot.
• If a memory card is inserted incorrectly, you may not be able
to remove it. In the unlikely event that a memory card
becomes stuck in the reader/writer, consult your local Sony
Reading and Writing Data on a Memory Card
The following explanation is illustrated with screens from
Windows XP.
The screens may differ for other versions of Windows.
1 Open [My Computer].
2 Make sure the removable disk icons appear in
[My Computer].
Drive letters for the removable disk icons are assigned in
alphabetical order to the CompactFlash / Microdrive Slot,
SmartMedia / xD-Picture Card Slot, MultiMediaCard / SD
Memory Card Slot and "Memory Stick" Slot.
For example, if the computer has an A:, C:, and D: drive
before connecting the reader/writer, the drive letters will be
assigned as follows when the reader/writer is connected:
Computer drive name
Corresponding memory card
Removable Disk (E:)
Removable Disk (F:)
xD-Picture Card
Removable Disk (G:)
SD Memory Card
Removable Disk (H:)
"Memory Stick" media
3 Insert a memory card into the corresponding slot.
When a volume label has been assigned to the memory card,
the volume label will be displayed together with the
removable disk icon.
4 Use the removable disk icon to read or write data
on the memory card.
If the following message appears, the memory card has not
been recognized correctly, even though the access indicator
lights up. Remove the card and insert it again.
• Use the removable disk icon for the memory card you are
• It may take a while for the removable disk icons to appear.
• If the removable disk icons do not appear, uninstall the
reader/writer from your computer, and then install again.
• Depending on your operating system and the type of memory
card you are using, the reader/writer drives may be
recognized as "Local Disks" instead of "Removable Disks,"
but this will not affect their operation.
Removing a Memory Card
Be sure to follow the steps described below.
Do not remove a memory card without following this
procedure, as it may cause damage to the data stored on the
memory card.
1 Make sure the access indicator is not blinking.
2 Open [My Computer].
3 Right-click the removable disk icon, and select
4 Pull the memory card straight out.


Before consulting your Sony representative, verify the following.
If the problem still persists, consult your local Sony dealer.
, Your computer and the reader/
The computer does not
writer may not be properly
detect the reader/writer.
connected. Disconnect the reader/
writer from the computer and
reconnect it.
The removable disk icon
, Your computer and the reader/
writer may not be properly
does not appear.
connected. See "Installing the
Reader/Writer" and make sure the
connection is correct.
, A USB device other than the reader/
writer is connected to the USB port
on the computer.
, No memory card is inserted. Insert a
The memory card cannot be
memory card into the proper slot.
accessed with Windows
Explorer or My Computer.
, The memory card is not fully
The computer does not
recognize the memory card.
inserted. Insert the card completely.
, The memory card is not inserted
straight. Remove the card and insert
it again.
The computer cannot read /
, The memory card is not fully
inserted. Insert the card completely.
write the memory card
, The memory card is not inserted
straight. Remove the card and insert
it again.
The read/write speed is
, The speed may vary depending on
the environment or the memory
card being used. This is not a
With Windows 2000 or
, Make sure that the "USB Mass
Windows Me, the drive icon
Storage Device" is not displayed as
of the unit does not appear
in the "Device Manager." If it is,
in the "My Computer"
delete it, disconnect the USB cable
from your computer, and then
reconnect it.

Technical Support

Local technical support service is only available in the
following sales regions.
s For customers in the USA (Sony Electronics Inc.)
Monday to Saturday,
8:00 a.m. - 8:00 p.m. CT
• Toll free: 1-800-588-3847
• Free telephone support is offered for 90 days after your first
USA technical support only: Web- based technical support
is free and available 24 hours a day, 7 days a week.
• Web site:
Warranty Card
• A warranty card should be provided with this product at the
place of purchase.
• Please read the warranty card, fill in the specified information,
and retain it for future reference.
• The warranty period is one year from the date of purchase.
The warranty and technical support service are valid only in the
countries or sales regions specified on the warranty card.


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