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Assistance and Guarantee
Heat Pump System
GB
This dryer is fitted with a sealed heat pump system to dry your clothes. To operate, the heat pump contains
fluorinated greenhouse gases (F gases) which are covered by the Kyoto Protocol. These F gases are contained in
a hermetically sealed unit. This sealed unit contains 0.29kg of the F gas R134a which acts as a refrigerant.
If the sealed unit fails then it must be replaced by a new sealed unit. Contact your nearest Service Centre for
advice.
Note: The gases contained in the sealed system are not hazardous to health, but if they escape they will
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have an impact on global warming.
Spare Parts
This dryer is a complex machine. Repairing it yourself or having a non-authorised person try to repair it could cause
harm to one or more persons, could damage the machine and could invalidate the spare parts warranty.
Call an authorised technician if you experience problems while using the machine.
Please note: it is an offence for an unqualified person to undertake any servicing or repair work that
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involves breaking into the sealed heat pump unit.
Product Guarantee and Repair Information
Your appliance has the benefit of our manufacturer's guarantee, which covers the cost of breakdown repairs for
twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions :
- the appliance has been installed and operated correctly and in accordance with our operating and maintenance
instructions.
- the appliance is used only on the electricity or gas supply printed on the rating plate.
- the appliance has been used for normal domestic purposes only.
- the appliance has not been altered, serviced, maintained, dismantled or otherwise interfered with by any person
not authorised by us
- any repair work must be undertaken by us or our appointed agent.
- any parts removed during repair work or any appliance that is replaced become our property.
- the appliance is used in the United Kingdom or Republic of Ireland.
This guarantee does not cover :
- damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
- replacement of any consumable item or accessory. These include but are not limited to: plugs, cables, batteries,
light bulbs, fluorescent tubes and starters, covers and filters.
- replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.
Repairs and After Sales : For product help and advice, repairs, spare parts or accessories, we are here to help.
For local repair engineers :
- in the United Kingdom: 03448 111 606 standard local rate applies
- in the Republic of Ireland: 0818 313 413 local Irish rate applies
For parts and accessories visit : parts.hotpoint.co.uk/shop
Please remember to register your appliance at : www.hotpointservice.co.uk to activate your 10 year parts guarantee.
Please note our advisors will require the following information :
- model number and serial number (this information can be found on the rating plate, located behind the door.
Before calling the Service Centre :
- Follow the 'Troubleshooting' guide to check whether problems can be solved personally (see Troubleshooting).
Save energy and respect the environment
Wring out items to eliminate excess water before tumble drying (if you use a washing machine first, select a high spin
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cycle). Doing this will save time and energy during drying.
Always dry full loads - you save energy: single items or small loads take longer to dry.
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Clean the filter after each use to contain energy consumption costs (see Maintenance).
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Guarantee
- 12 Months Parts and Labour Guarantee
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