Advertisement
This Equipment warranty is limited to repairing or replacing any parts that, at Silver King's discretion, are deemed to be
defective within the time period covered by this warranty. The three (3) year parts warranty covers standard freight and
handling charges. Special handling charges or expedited means for transport are excluded from reimbursement. Use of
non-OEM parts may, at Silver King's discretion, void this warranty. If approved, warranty credit for non-OEM parts will
be issued at the OEM cost. Replacement parts sold separately are warranted for 90-days from date of purchase. Special
installation/applications, including remote locations, are limited in coverage by this warranty. Any installation that
requires extra work, and or travel, is the sole responsibility of the equipment purchaser.
ADDITIONAL WARRANTY GUIDELINES: A factory issued Service Authorization Number must be obtained prior to work
being performed under the (1) one-year labor warranty. Contact your supplier or Silver King. Claims submitted without a
Service Authorization Number will be paid at Silver King's discretion. The labor warranty includes standard straight time
labor charges in accordance with Silver King's Labor Warranty Guidelines and reasonable travel time, as determined as
determined in the Silver King time – rate guide.
Silver King, at its discretion, may request photos during or prior to service being dispatched to validate a technical issue.
Failure to comply with the request may result in the cost of service being the responsibility of the service requestor or
site.
The labor warranty does not cover original installation, startup, normal adjustments or maintenance. Normal
adjustments and maintenance include, but are not limited to; temperature control adjustments, temperature indicator
calibrations, coil and filter cleaning, or condensate drain cleaning.
A second service call for a related failure is not covered.
Use of refrigerants other than specified on the Equipment serial plate voids the warranty. All claims must include; model
and serial number of equipment, date of purchase, date of failure, and a copy of the service invoice detailing the defect
and service performed. No claim will be processed without this information. All claims must be filed within 30 days from
date of service.
PRODUCT ORDERING INFORMATION Call us toll free at 1-800-328-3329 or 1-763-923-2441 Fax us at 1-763-553-1209
Visit www.silverking.com for stocking distributor, equipment specs and current price list for your area.
SERVICE / PARTS ORDERING INFORMATION Call us toll free at 1-800-328-3329, prompt 1 Equipment Service and Tech
Support or 2 Parts
TERMS AND CONDITIONS • This price list and conditions are effective January 1, 2020 and supersedes all previous price
lists. •WARRANTY period may vary from customer to customer and is contract specific. • All prices reflect payment in
U.S. Dollars. • Prices do not include any freight, duty, or taxes. • Pricing subject to change without notice. • No returns
are accepted without prior written approval from the factory. An RMA (Returned Merchandise Authorization) form must
be completed and then approved by Silver King. Please contact Silver King for details. Restocking fee will apply. • All
electrical equipment is single phase. • Prices, designs, and specifications are subject to change without notice. •
Payments via credit card are subject to a 3.5% surcharge. •
Any and all environmental attributes, including environmental offset credit rights, with respect to Silver King
refrigeration units manufactured after September 1, 2015, shall remain the property of Silver King and are not
transferred.
10
Advertisement
