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• Print a network connection report to identify network
problems and solutions. See your online User's Guide for
instructions.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
Then clean the print head, if necessary. See the online User's
Guide for more information.
The product's screen is dark.
Make sure your product is turned on and touch the LCD screen
to wake it from sleep mode.
Setup is unable to find my product after connecting it
with the USB cable.
Make sure your product is on and securely connected.
Any questions?
User's Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User's Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User's Guide.
If you don't have a User's Guide icon, go to the Epson website,
as described below.
Technical support
To download drivers, view manuals, get FAQs, or contact
Epson.
You can also speak to a service technician by calling one of
these numbers:
Argentina
(54 11) 5167-0300
0800-288-37766
Bolivia*
800-100-116
Chile
(56 2) 2484-3400
Colombia
018000-915235
Bogota
(57 1) 592-2200
Costa Rica
800-377-6627
Dominican
Republic*
1-888-760-0068
Ecuador*
1-800-000-044
El Salvador* 800-6570
* Contact your local phone company to call this toll-free number from a mobile
phone.
If your country does not appear on the list, contact your
nearest Epson sales office. Toll or long distance charges
may apply.
Guatemala*
1-800-835-0358
Mexico
01-800-087-1080
Mexico City
(52 55) 1323-2052
Nicaragua*
00-1-800-226-0368
Panama*
00-800-052-1376
Paraguay
009-800-521-0019
Peru
0800-10-126
Lima
(51 1) 418-0210
Uruguay
00040-5210067
Venezuela
(58 212) 240-1111
Need paper and ink?
Ensure brilliant results with Epson specialty
and plain papers, engineered specifically for
Epson printers. You can purchase them from
an Epson authorized reseller. To find the
nearest one, visit www.epson.com.jm or
contact Epson as described in "Any
questions?" on this sheet.
L15150/L15160 replacement inks
Color
Ultra high-capacity
Black
Cyan
Magenta
Yellow
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and
Epson Connect and Epson iPrint are trademarks of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Android and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2020 Epson America, Inc., 2/20
Printed in XXXXXX
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