Epson L121 User Manual
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Epson L121 User Manual

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L121 User's Guide

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Summary of Contents for Epson L121

  • Page 1 L121 User's Guide...

  • Page 3: Table Of Contents

    Contents L121 User's Guide ............................9 Product Basics ............................10 Printer Parts Locations ........................10 Control Panel Buttons and Lights ....................10 Printer Parts - Top ......................... 11 Printer Parts - Inside ........................12 Printer Parts - Back........................13 The Power Off and Sleep Timers ....................... 13 Changing the Power Off and Sleep Timer Settings - Windows ............
  • Page 4 Changing the Language of the Printer Software Screens ............37 Changing Automatic Update Options .................... 38 Printing with the Built-in Epson Driver - Windows 10 S............... 39 Selecting Print Settings - Windows 10 S..................40 Printing on a Mac ..........................43 Selecting Basic Print Settings - Mac .....................
  • Page 5 Power Ink Flushing ........................76 Flushing the Ink Using a Computer Utility ................. 76 Print Head Alignment ......................... 78 Aligning the Print Head Using a Computer Utility................78 Cleaning the Paper Path ........................80 Checking the Number of Sheets Fed....................81 Checking the Sheet Counter - Windows ..................
  • Page 6 General Printer Safety Instructions....................117 FCC Compliance Statement......................118 Binding Arbitration and Class Waiver ....................119 Trademarks ............................122 Copyright Notice..........................123 A Note Concerning Responsible Use of Copyrighted Materials........... 123 Default Delay Times for Power Management for Epson Products ..........124...
  • Page 7 Copyright Attribution ........................124...

  • Page 9: L121 User's Guide

    L121 User's Guide Welcome to the L121 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Printer Parts Locations The Power Off and Sleep Timers Printer Parts Locations See these sections to identify the parts on your printer. Control Panel Buttons and Lights Printer Parts - Top Printer Parts - Inside Printer Parts - Back...

  • Page 11: Printer Parts - Top

    power button power light Error light cancel button Parent topic: Printer Parts Locations Printer Parts - Top Rear paper feed Paper support Ink tanks...

  • Page 12: Printer Parts - Inside

    Control panel Edge guide Parent topic: Printer Parts Locations Printer Parts - Inside Front cover Print head in home position Parent topic: Printer Parts Locations...

  • Page 13: Printer Parts - Back

    Printer Parts - Back AC inlet USB port Parent topic: Printer Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.
  • Page 14 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the Maintenance tab. 2. Click the Printer and Option Information button. You see this window: 3.

  • Page 15: Changing The Power Off And Sleep Timer Settings - Mac

    Changing the Power Off and Sleep Timer Settings - Mac You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 16 Parent topic: The Power Off and Sleep Timers...

  • Page 17: Loading Paper

    Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper Paper Loading Capacity Loading Paper You can print on plain paper in these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 ×...
  • Page 18 2. Slide the edge guide left. 3. Insert paper, printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 19 4. Slide the edge guide against the paper, but not too tightly. Note: Leave enough space in front of the product for the paper to be fully ejected. Note: Return unused paper to the original package as soon as you finish printing. Keep unused paper and prints away from high temperature, humidity, and direct sunlight.

  • Page 20: Paper Loading Capacity

    Paper Loading Capacity Paper type Load up to this many sheets Plain paper - Letter (8.5 × 11 inches Approx. 50 sheets for one-sided printing * [216 × 279 mm]) or A4 (8.3 × 11.7 inches 15 sheets for two-sided printing [210 ×...

  • Page 21: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 22: Selecting Basic Print Settings - Windows

    Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a document or photo for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.

  • Page 23: Print Quality Options - Windows

    4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 5. Select the orientation of your document. 6. Select the Quality setting that matches the print quality you want to use. 7.

  • Page 24: Multi-Page Printing Options - Windows

    Note: You will need to print one side and flip the paper over manually to print the other side. Note: This feature is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button.
  • Page 25 You see this window: 3. Select the double-sided printing options you want to use. Note: The actual binding margin may be different from the specified settings depending on your application. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6.

  • Page 26: Double-Sided Printing Options - Windows

    Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 27 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.

  • Page 28: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 29: Image Options And Additional Settings - Windows

    No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.

  • Page 30: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 31 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings.

  • Page 32: Selecting Extended Settings - Windows

    3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.

  • Page 33: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 34: Printing Your Document Or Photo - Windows

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
  • Page 35 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...

  • Page 36: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you can see the progress of your print job by accessing the Windows Desktop and double-clicking the icon for your product in the right side of the Windows taskbar, or clicking the up arrow and double-clicking .

  • Page 37: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 38: Changing Automatic Update Options

    You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 39: Printing With The Built-In Epson Driver - Windows 10 S

    Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections.

  • Page 40: Selecting Print Settings - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application.
  • Page 41 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 42 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.

  • Page 43: Printing On A Mac

    13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 44: Selecting Basic Print Settings - Mac

    Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Sizing Printed Images - Mac Managing Color - Mac Printing Your Document - Mac Selecting Printing Preferences - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 45 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 46 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless.
  • Page 47 You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.

  • Page 48: Print Quality Options - Mac

    Printing Your Document - Mac Print Quality Options - Mac You can select any of the available Print Quality options to fine-tune the quality of your print. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Quality For photos and graphics with good quality and print speed.

  • Page 49: Selecting Print Layout Options - Mac

    2. Select the orientation of your document or photo as shown in the print window. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing on a Mac Selecting Print Layout Options - Mac...

  • Page 50: Sizing Printed Images - Mac

    Sizing Printed Images - Mac You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.

  • Page 51: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 52: Printing Your Document - Mac

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 53: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job and control printing. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.

  • Page 54: Selecting Printing Preferences - Mac

    Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...

  • Page 55: Cancelling Printing Using A Product Button

    Quiet Mode Lessens noise during printing but may decrease print speed. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.

  • Page 56: Refilling Ink

    Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior.

  • Page 57: Check Ink Levels

    • If the ink level is below the lower line on an ink tank, refill the ink. Continued use of the product when the ink level is below the lower line on an ink tank could damage the product. • Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels. Continued use of the product when the ink is below the lower line on an ink tank could damage the product.

  • Page 58: Disabling Special Offers With Windows

    You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.

  • Page 59: Purchase Epson Ink

    2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 60: Ink Bottle Part Numbers

    Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The ink bottles that are used for initial product setup have a lower yield due to the ink charging process.
  • Page 61 4. Remove the ink tank’s cap. Note: Make sure the color of the ink tank matches the ink color you want to refill, and only remove the cap from that ink tank. Be careful not to spill any ink.
  • Page 62 5. Remove the bottle cap and the top, but do not dispose of either. Remove the seal from the bottle and replace the top on the bottle. Note: Make sure the color of the ink bottle matches the ink color you want to refill. 6.
  • Page 63 8. Place the cap securely on the ink tank. 9. Repeat the previous steps as necessary for each ink color you need to refill. Parent topic: Refilling Ink Related concepts Purchase Epson Ink...
  • Page 64 Related references Ink Safety Precautions...

  • Page 65: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets Fed...

  • Page 66: Checking The Nozzles Using The Product Buttons

    Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Buttons You can check the print head nozzles using the buttons on your product. 1. Press the power button to turn the product off. 2. Load a few sheets of plain paper in the product. 3.
  • Page 67 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. Do one of the following: • If there are no gaps, the print head is clean and you can continue printing. •...

  • Page 68: Checking The Nozzles Using A Computer Utility

    Related concepts Print Head Cleaning Related tasks Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure no product lights are indicating errors. 2.
  • Page 69 You see a window like this: 5. Click Print.
  • Page 70 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...

  • Page 71: Print Head Cleaning

    Related concepts Print Head Cleaning Related tasks Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may have to refill the ink tank first.
  • Page 72 4. Run a nozzle check to confirm that the print head is clean. Print head is clean Print head needs cleaning If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.

  • Page 73: Cleaning The Print Head Using A Computer Utility

    Related concepts Print Head Nozzle Check Power Ink Flushing Related tasks Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure no product lights are indicating errors. 2.
  • Page 74 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.
  • Page 75 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.

  • Page 76: Power Ink Flushing

    Caution: Power Ink Flushing affects the service life of the ink pads by causing them to reach their capacity sooner. Contact Epson to purchase replacement ink pads before they reach the end of their service life. When the ink pads reach the end of their service life, the product stops printing and you must contact Epson for support.
  • Page 77 1. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the Maintenance tab. •...

  • Page 78: Print Head Alignment

    5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support. Parent topic: Power Ink Flushing Related concepts Print Head Nozzle Check Print Head Cleaning Related references Product Light Status Related topics...
  • Page 79 4. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set.

  • Page 80: Cleaning The Paper Path

    • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6.

  • Page 81: Checking The Number Of Sheets Fed

    Checking the Number of Sheets Fed You can view an option that displays the number of sheets of paper that have fed through the product. Note: You can also view the number of sheets of paper fed through the product by printing a nozzle check.

  • Page 82: Checking The Sheet Counter - Mac

    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed...
  • Page 83 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select Printer and Option Information. You see this window: 3.

  • Page 84: Cleaning And Transporting The Product

    Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning the Product Transporting Your Product Cleaning the Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 85 • Do not put opened ink bottles in the box with the printer. 1. Turn off the product. 2. Open the front cover and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again.
  • Page 86 6. Close the paper support. 7. Remove the paper support and detach its mount.
  • Page 87 8. Open the front cover and secure the print head to the case with tape. Caution: Do not touch or place tape on the white flat cable inside the product; otherwise, you may damage your product. 9. Close the front cover and secure it with tape.
  • Page 88 10. Check to make sure that the ink tank caps are installed securely. 11. Place the printer in a plastic bag and fold it closed. Pack the printer in its box using the protective materials. 12. Caution: • Keep the product level during transport. Otherwise, ink may leak. •...

  • Page 89: Solving Problems

    Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit latin.epson.com/support and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: •...

  • Page 90: Product Light Status

    The error light is flashing If the lights still flash, there may be a product error. Turn the product off, check inside for jammed paper or foreign objects, then turn the product back on. If the error continues, contact Epson for support.

  • Page 91: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 92: Solving Setup Problems

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 93: Noise After Filling The Ink

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 94: Product Lights Turn On And Then Turn Off

    The product voltage may not match the electrical outlet rating. Unplug it immediately and check the label on the back of the product for its voltage rating. Caution: If the voltage rating does not match, do not plug your product back in. Contact Epson for support.

  • Page 95: Paper Jam Problems

    • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load more than the recommended number of sheets.

  • Page 96: Paper Ejection Problems

    Note: Do not touch the parts shown here or you may damage the product. Never touch the buttons on the control panel while your hand is inside the printer. 4. Press the cancel button to resume printing. 5. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related tasks...

  • Page 97: Solving Problems Printing From A Computer

    Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: •...

  • Page 98: Product Icon Does Not Appear In Windows Taskbar

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 99 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 100: Solving Page Layout And Content Problems

    Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position...

  • Page 101: Blank Pages Print

    Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.

  • Page 102: Incorrect Characters Print

    Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: • Windows 10: Click and select (Settings) >...

  • Page 103: Slanted Printout

    Loading Paper Selecting Additional Layout and Print Options - Windows Selecting Print Layout Options - Mac Slanted Printout If your printouts are slanted, try these solutions: • Make sure the paper is loaded in the correct direction. • Make sure your paper meets the specifications for your product. •...

  • Page 104: White Or Dark Lines In Printout

    Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 105: Faint Printout Or Printout Has Gaps

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 106: Grainy Printout

    • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Check Ink Levels Related tasks Cleaning the Paper Path Grainy Printout If your printouts are grainy, try these solutions: •...

  • Page 107: Incorrect Colors

    Note: Flushing the ink tubes replaces all the ink inside the tubes, so flush the ink only if you cannot improve print quality by other means. Parent topic: Solving Print Quality Problems Related concepts Check Ink Levels Print Head Nozzle Check Print Head Cleaning Purchase Epson Ink...

  • Page 108: Uninstall Your Product Software

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.

  • Page 109: Uninstalling Product Software - Mac

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.
  • Page 110 Visit Epson's support website at latin.epson.com/support for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
  • Page 111 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 112: Technical Specifications

    • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at latin.epson.com/support, select your product, and select Downloads. Parent topic: Technical Specifications...

  • Page 113: Printing Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 114: Printable Area Specifications

    Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Thickness Plain paper: 0.003 to 0.004 inch (0.08 to 0.11 mm)

  • Page 115: Ink Specifications

    Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The ink bottles that are used for initial product setup have a lower yield due to the ink charging process.

  • Page 116: Electrical Specifications

    Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type USB, compatible with the USB 2.0 Specification Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications...

  • Page 117: Notices

    FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Printer Safety Instructions Parent topic: Notices General Printer Safety Instructions • Be sure to follow all warnings and instructions marked on the printer.

  • Page 118: Fcc Compliance Statement

    • Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust. • Do not place the printer near a radiator or heating vent or in direct sunlight. • Leave enough room around the printer for sufficient ventilation. Do not block or cover openings in the case or insert objects through the slots.

  • Page 119: Binding Arbitration And Class Waiver

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 120 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 121 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 122: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...

  • Page 123: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 124: Default Delay Times For Power Management For Epson Products

    Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product enters sleep mode after a period of nonuse. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency. Energy savings can be achieved by setting the time to sleep to a shorter interval.

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