Lenovo ThinkPad X12 Detachable Gen 1 User Manual page 36

You should record all your passwords and store them in a safe place. If you forget any of your passwords,
any potential repair actions required are not covered under warranty.
What to do if you forget your power-on password
If you forget your power-on password, do the following to remove the power-on password:
• If you have set a supervisor password or a system management password and remember it:
1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password or the system management password to enter the UEFI BIOS menu.
3. Select Security
4. Type the current supervisor password or the system management password in the Enter Current
Password field. Then, leave the Enter New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password or a system management password, contact a Lenovo
authorized service provider to have the power-on password removed.
What to do if you forget your system management password
If you forget your system management password, do the following to remove the system management
password:
• If you have set a supervisor password and remember it:
1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password to enter the UEFI BIOS menu.
3. Select Security
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the
system management password removed.
What to do if you forget your hard disk password
If you forget your user hard disk password or both user and master hard disk passwords, there is no service
procedure to remove the password or recover data from the storage drive. You can contact a Lenovo
authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If
the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new
storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see Chapter 6 "CRU replacement" on page 35.
What to do if you forget your supervisor password
If you forget your supervisor password, there is no service procedure to remove the password. You can
contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for
parts and service.
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ThinkPad X12 Detachable Gen 1 User Guide
Password Power-On Password by using the arrow keys.
Password System Management Password by using the arrow keys.